Sales officers perform a variety of duties related to sales within their organization. Their day-to-day tasks include conducting cold calls, developing accounts, building rapport with clients, and closing sales. They must work with fellow sales officers, other colleagues, and upper-level managers to reach organizational sales goals. Sales officers must stay up to date on the products and services offered by their organizations, and they must know to where to refer customer questions and issues. They should also stay up to date on competitors' offerings and compliance topics as well. Sales officers work in an office and out in the field, generally during regular business hours. They spend the majority of their time interacting with clients.