Sales Operations Manager Salary
The three highest-paying cities for Sales Operations Managers can all be found in California: San Jose, San Francisco, and San Diego. Overall compensation packages to Sales Operations Managers range from $45K on the low end to $116K on the high end; this includes bonuses that peak near $20K and profit sharing that approaches $16K, with some high rollers snagging commissions as high as $30K. Residence is the biggest factor affecting pay for this group, followed by experience level. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to the greater part. Most Sales Operations Managers report high levels of job satisfaction. Women make up a slight majority of Sales Operations Managers (51 percent) survey respondents. Figures cited in this summary are based on replies to PayScale's salary questionnaire.
Job Description for Sales Operations Manager
Sales operations managers oversee the training, management, and support of sales teams within an organization. They are usually heavily involved in interpreting and analyzing customer and sales data within the relevant software systems.Read More...
As with almost any office job, basic computer literacy is a must; they also have to know how to use sales team management and customer relationship software. In many companies, the sales operations manager must also be deeply familiar with database and spreadsheet software to analyze trends and identify possible areas of improvement. The training and management aspects of the job mean that sales operations managers must have excellent written and verbal communication skills. The ability to motivate and incentivize the sales team is essential.
Sales operations managers usually work in an indoor office environment, with several sales employees reporting directly to them. They must report to senior management and executives about problems or opportunities in their department. The job is almost always full-time. While most customer contact is performed by the subordinates of the sales operations manager, he or she may have to communicate with customers directly when there is an issue or specialized need.
As a management position, this job is not available to entry-level applicants. Candidates usually need at least two years of experience in a relevant position, along with some management experience. Frequently, the applicant must have a bachelor's degree, although some positions require only a high school diploma or GED.
Sales Operations Manager Tasks
- Define company sales strategies to ensure profitability and continued revenue growth.
- Review and analyze sales data to discover areas needing improvement.
- Produce revenue forecasts and devise methods of making more accurate predictions.
Common Career Paths for Sales Operations Manager
Many Sales Operations Managers move into a Director of Sales Operations role, and folks who currently hold that position report a much higher median income of $117K per year. Becoming a Senior Sales Operations Manager is, more often than not, the most common role that Sales Operations Managers move into when they're ready for the next step in their career. The average salary for the position is $102K. Another frequent advance is for Sales Operations Managers to assume a Marketing Manager role; in this role, workers often earn $60K.
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Popular Skills for Sales Operations Manager
Sales Operations Managers seem to wield many skills on the job. Most notably, facility with Oracle, Forecasting, and Business Analysis are correlated to pay that is significantly above average, leading to increases of 21 percent, 15 percent, and 14 percent, respectively. Skills that pay less than market rate include Sales Management, Customer Relationship Management, and Microsoft Office. Most people who know Customer Relationship Management also know Sales Management and Data Analysis.
Pay by Experience Level for Sales Operations Manager
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Experience does not seem to be a strong driver of pay increase in this role. Salaries for the relatively untried average out to around $65K, but survey participants with five to 10 years of experience earn a significantly higher median of $80K. People with 10 to 20 years of experience make an average of about $84K in this role. Sales Operations Managers who have stuck around for more than two decades see earnings that are no higher than those of folks who have worked for 10 to 20 years.
Pay Difference by Location
California cities San Jose, San Francisco, and San Diego are lucrative areas for Sales Operations Managers, where pay is not only higher than the national average but also represents the three highest-paid areas in the country. Falling short of the national average by 16 percent, the area with the worst salaries is Denver. Employers also pay below the national average in Portland (11 percent lower) and Los Angeles (10 percent lower).