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Sales Support Associate Salary

Sales Support Associates in the United States can expect wages of $12.03 per hour on average. Compensation for this group is mainly affected by the specific employer, but the particular city and tenure are influential factors as well. Most Sales Support Associates like their work and job satisfaction is high. Unfortunately, some people in this line of work are without benefits — nearly one in three lack coverage. On the flip side, the larger part have medical insurance and the greater part receive dental plans. Women account for the majority of Sales Support Associates who responded to the questionnaire — 69 percent to be exact. This overview is based on answers to PayScale's salary questionnaire.

$30,226 - $56,895
(Median)
$30K
$40K
$57K
MEDIAN: $40,006
10%
50%
90%

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$8.25 - $19.29
(Median)
$8
$12
$19
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$30,226 - $56,895  
   
Bonus
$0.00 - $6,116  
Profit Sharing
$1,200 - $2,948  
Commission
$0.00 - $10,766  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,806 - $54,331  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 247
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$8.25 - $19.29  
   
Overtime
$12.63 - $30.63  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $6,116  
   
Commission
$0.00 - $10,766  
Profit Sharing
$1,200 - $2,948  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,806 - $54,331  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 291

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United States (change)


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Job Description for Sales Support Associate

Sales support associates are responsible for selling products to customers and providing those customers with any assistance as needed during the sales process. Additionally, they help develop and maintain positive customer relationships to ensure repeat customers. Sales support associates must meet company goals (such as those related to sales) and work within company guidelines and regulations at all times. In some companies, these associates may work directly with distributors to make sure they have the products demanded by their customers.

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Sales Support Associate Tasks

  • Identify potential customers and initiate contact to create new business opportunities.
  • Coordinate proposals, presentations, and sales literature production.
  • Accurately respond to requests for information, quotes, illustrations, and specifications.
  • Liaise with external groups and sources of information.

Sales Support Associate Job Listings

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Popular Employer Salaries for Sales Support Associate


Sales Support Associates flock to Macy's, Inc., Best Buy, Bank of America Corp. (BOFA), Fastenal Company, and Victoria's Secret, highly regarded companies that employ a generous number of people in this profession. Bank of America Corp. (BOFA) offers the largest salaries in town — $60K on average.

With a median salary of only $17K (254 percent lower than the top payer), Macy's, Inc. lags significantly in the earnings department.


Survey results suggest that Sales Support Associates put a wide range of professional skills to use. Most notably, facility with Customer Relationship Management, Microsoft Office, and Sales are correlated to pay that is significantly above average, leading to increases of 37 percent, 7 percent, and 6 percent, respectively. Those listing Merchandising as a skill should be prepared for drastically lower pay. Organizing and Customer Service also typically command lower compensation. Employees educated in Customer Service are typically practiced in Microsoft Excel, too.

Pay by Experience Level for Sales Support Associate

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Sales Support Associates with a lot of experience do not necessarily enjoy more money. In this position, someone who has worked for fewer than five years can expect a median salary of $32K. The median for people with five to 10 years of experience is only a little bit higher at $34K. Sales Support Associates who work for 10 to 20 years in their occupation tend to earn about $38K. Survey participants who have spent more than 20 years on the job report a predictably higher median income of $41K, demonstrating that compensation is roughly commensurate with experience in the end.

Related Job Salaries

United States (change)

Experience Affects Sales Support Associate Salaries

Late-Career
up arrow 20%

Experienced
up arrow 11%


National Average
$34,000


Skills That Affect Sales Support Associate Salaries

Customer Relationship Management (CRM)
up arrow 37%

Microsoft Office
up arrow 7%

Sales
up arrow 6%

Microsoft Excel
up arrow 2%

Microsoft Word
up arrow 1%

National Average
$34,000

Powerpoint
up arrow 6%

Data Entry
up arrow 7%


Organizing
up arrow 22%

Merchandising
up arrow 41%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 98 votes.

Gender

Female
69 %
Male
31 %

Years of Experience

Less than 1 year
9%
1-4 years
52%
5-9 years
20%
10-19 years
13%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 66% dental benefits Dental: 56%
vision benefits Vision: 44% employee benefits None: 33%
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