Sales Support Associate Salary
Average Sales Support Associates in the United States make around $12.38 per hour. This group's pay is mainly influenced by the specific employer, followed by geography and tenure. Although more than half have medical coverage and a little over a half have dental coverage, over a third claim no health benefits at all. Most people on this career path report moderate levels of job satisfaction. Female Sales Support Associates make up most of the survey respondents at 71 percent. The figures in this rundown are based on the results of PayScale's salary questionnaire.
Job Description for Sales Support Associate
Sales support associates are responsible for selling products to customers and providing those customers with any assistance as needed during the sales process. Additionally, they help develop and maintain positive customer relationships to ensure repeat customers. Sales support associates must meet company goals (such as those related to sales) and work within company guidelines and regulations at all times. In some companies, these associates may work directly with distributors to make sure they have the products demanded by their customers.Read More...
This job can be performed in an office and/or on a sales floor. Additionally, travel may be required based on the type of sales for which the sales support associate is responsible. This may be a full-time or part-time position, with hours varying depending on their employers' operating hours and needs.
Requirements for sales support associate positions vary from company to company. They may include just a high school diploma or equivalent, or they may include a bachelor's or associate's degree in a related field. Sales support associates must be able to work accurately and quickly to ensure that customers receive the best possible service. They must also possess strong people skills and be able to work in a fast-paced environment focused on teamwork and customer service. Strong communication skills are needed as well.
Sales Support Associate Tasks
- Accurately respond to requests for information, quotes, illustrations, and specifications.
- Liaise with external groups and sources of information.
- Identify potential customers and initiate contact to create new business opportunities.
- Coordinate proposals, presentations, and sales literature production.
Sales Support Associate Job Listings
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Popular Employer Salaries for Sales Support Associate
Sales Support Associates flock to Best Buy, Bank of America Corp. (BOFA), Victoria's Secret, Fastenal Company, and JCPenney, highly regarded companies that employ a generous number of people in this profession. Bank of America Corp. (BOFA) pays the most with a median salary of $59K, though there is little variation overall ($52K to $72K).
Popular Skills for Sales Support Associate
Survey respondents exploit a significant toolbox of skills in their work. Most notably, skills in Data Analysis, Customer Relationship Management, Microsoft Office, and Microsoft Excel are correlated to pay that is above average, with boosts between 12 percent and 20 percent. Those listing Shipping as a skill should be prepared for drastically lower pay. Merchandising and Oral / Verbal Communication also typically command lower compensation. The majority of those who know Customer Service also know Customer Relationship Management (CRM) and Sales.
Pay by Experience Level for Sales Support Associate
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Experience does not seem to be a strong driver of pay increase in this role. Salaries of relatively inexperienced workers fall in the neighborhood of $31K, but folks who have racked up five to 10 years see a notably higher median of $39K. Sales Support Associates bring in $40K after working for 10 to 20 years. In the end, more experience does seem to mean larger paychecks; seasoned Sales Support Associates with more than 20 years of experience earn a predictably higher median salary of $45K.
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Key Stats for Sales Support Associate
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