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Sales Support Associate Salary

Median pay for Sales Support Associates in the United States is around $11.72 per hour. The most influential factor affecting pay for this group is the specific employer, though geography and experience level have a (lesser) impact as well. Most workers in this position report high levels of job satisfaction. Most Sales Support Associates survey respondents are women (70 percent). Health benefits are not claimed by all — just under one in three lack any form of coverage — but a majority have medical insurance, and more than half have dental, too. Figures cited in this summary are based on replies to PayScale's salary questionnaire.
$30,254 - $57,179
(Median)
$30K
$40K
$57K
MEDIAN: $39,805
10%
50%
90%

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$8.13 - $19.00
(Median)
$8
$12
$19
MEDIAN: $11.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Salary
$30,254 - $57,179  
   
Bonus
$0.00 - $6,855  
Profit Sharing
$1,100 - $2,500  
Commission
$0.00 - $10,719  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,624 - $53,935  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 243
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$8.13 - $19.00  
   
Overtime
$12.40 - $30.47  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $6,855  
   
Commission
$0.00 - $10,719  
Profit Sharing
$1,100 - $2,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,624 - $53,935  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 262
United States (change)

Job Description for Sales Support Associate

Sales support associates are responsible for selling products to customers and providing those customers with any assistance as needed during the sales process. Additionally, they help develop and maintain positive customer relationships to ensure repeat customers. Sales support associates must meet company goals (such as those related to sales) and work within company guidelines and regulations at all times. In some companies, these associates may work directly with distributors to make sure they have the products demanded by their customers.

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Sales Support Associate Tasks

  • Identify potential customers and initiate contact to create new business opportunities.
  • Coordinate proposals, presentations, and sales literature production.
  • Accurately respond to requests for information, quotes, illustrations, and specifications.
  • Liaise with external groups and sources of information.

Sales Support Associate Job Listings

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Popular Employer Salaries for Sales Support Associate


Bank of America Corp. (BOFA) leads the field in terms of pay, with a median salary of $59K.

Pay for Sales Support Associates is the lowest at Macy's, Inc., which has a median salary of $17K. In addition, there's little room to grow there, with salaries maxing out at $21K.


Sales Support Associates report using a wide range of professional skills. Most notably, facility with Customer Relationship Management and Sales are correlated to pay that is significantly above average, leading to increases of 31 percent and 7 percent, respectively. Skills that are correlated to lower pay, on the other hand, include Customer Service, Data Entry, and Powerpoint. It is not unusual for someone who knows Customer Service to be familiar with Microsoft Excel as well.

Pay by Experience Level for Sales Support Associate

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Those who have worked for fewer than five years take home a median salary of $32K, and workers with five to 10 years of experience earn a higher $34K on average. Sales Support Associates with one to two decades of relevant experience report an average salary of approximately $38K. Sales Support Associates who have stuck around for more than two decades see earnings that are no higher than those of folks who have worked for 10 to 20 years.

Related Job Salaries

Experience Affects Sales Support Associate Salaries

Experienced
up arrow 12%

Late-Career
up arrow 11%

Mid-Career
0%

National Average
$34,000

Entry-Level
up arrow 5%

Skills That Affect Sales Support Associate Salaries

Customer Relationship Management (CRM)
up arrow 31%

Sales
up arrow 7%

Microsoft Excel
0%

National Average
$34,000

Powerpoint
up arrow 6%

Data Entry
up arrow 7%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 103 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
10%
1-4 years
52%
5-9 years
20%
10-19 years
13%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 67% dental benefits Dental: 58%
vision benefits Vision: 46% employee benefits None: 31%