Sales Support Associate Salary

Median pay for Sales Support Associates in the United States lies in the neighborhood of $12.51 per hour. Compensation for this group is mainly affected by the company, but the particular city and tenure are influential factors as well. Most Sales Support Associates survey respondents are women (70 percent). Although more than a third lack health benefits of any kind, more than half do enjoy medical insurance, and a little over a half get dental coverage, too. Most Sales Support Associates are fairly content with their jobs, and work satisfaction falls in line with the national average. Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$30,125 - $65,581
$30K
$41K
$66K
MEDIAN: $40,570
10%
50%
90%

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$9.01 - $20.20
$9
$13
$20
MEDIAN: $12.51
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$30,125 - $65,581  
   
Bonus
$255.32 - $6,189  
Profit Sharing
$2,000  
Commission
$0.00 - $6,200  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,977 - $55,573  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 123
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$9.01 - $20.20  
   
Hourly Tips
$0.53  
Overtime
$14.81 - $34.44  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$255.32 - $6,189  
   
Commission
$0.00 - $6,200  
Profit Sharing
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,977 - $55,573  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 198

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Sales Support Associate

Sales support associates are responsible for selling products to customers and providing those customers with any assistance as needed during the sales process. Additionally, they help develop and maintain positive customer relationships to ensure repeat customers. Sales support associates must meet company goals (such as those related to sales) and work within company guidelines and regulations at all times. In some companies, these associates may work directly with distributors to make sure they have the products demanded by their customers.

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Sales Support Associate Tasks

  • Accurately respond to requests for information, quotes, illustrations, and specifications.
  • Liaise with external groups and sources of information.
  • Identify potential customers and initiate contact to create new business opportunities.
  • Coordinate proposals, presentations, and sales literature production.

Sales Support Associate Job Listings

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Popular Employer Salaries for Sales Support Associate


Known for taking on a considerable number of Sales Support Associates, Best Buy, Bank of America Corp. (BOFA), Victoria's Secret, JCPenney, and Fastenal Company are leading firms in the industry. Bank of America Corp. (BOFA) offers the best pay with a median salary of $59K, though salaries there don't seem that varied, bottoming out near $52K and maxing out at just $72K.

Popular Skills for Sales Support Associate


Sales Support Associates seem to exploit a large range of skills on the job. Most notably, facility with Data Analysis, Customer Relationship Management (CRM), and Microsoft Office are correlated to pay that is significantly above average, leading to increases of 22 percent, 17 percent, and 12 percent, respectively. Those listing Shipping as a skill should be prepared for drastically lower pay. Merchandising and Oral / Verbal Communication also typically command lower compensation. It is often found that people who know Customer Service are also skilled in Customer Relationship Management (CRM) and Sales.

Pay by Experience Level for Sales Support Associate

Pay by Experience for a Sales Support Associate has a positive trend. An entry-level Sales Support Associate with less than 5 years of experience can expect to earn an average total compensation of $31,000 based on 237 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Sales Support Associate with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $39,000 based on 70 salaries. An experienced Sales Support Associate which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $39,000 based on 43 salaries. A Sales Support Associate with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $42,000 based on 22 salaries.

Pay Difference by Location

National Average: $33,809

Larger city markers indicate a job is popular in that location.

For Sales Support Associates, New York provides a pay rate that is 30 percent greater than the national average. Sales Support Associates will also find cushy salaries in Chicago (+16 percent), San Francisco (+13 percent), Seattle (+10 percent), and Atlanta (+9 percent). Sales Support Associates' salaries are heavily influenced by location — Sales Support Associates in Los Angeles bring in salaries that are 25 percent lower than the national average. Employers pay around 6 percent less in Miami and 1 percent less in Houston, below-median salaries for those in this field.

Related Job Salaries

Key Stats for Sales Support Associate

Gender

Female
70 %
Male
30 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 47 votes.
Less than 1 year
9%
1-4 years
56%
5-9 years
17%
10-19 years
11%
20 years or more
7%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Sales Support Associate Salaries

▲25%

▲17%

▲14%

National Average
$34,000

▼8%

Skills That Affect Sales Support Associate Salaries

Data Analysis
▲22%


Microsoft Office
▲12%


Organizing
▼0%

National Average
$34,000

▼1%

Sales
▼2%

Microsoft Word
▼4%

Salesforce
▼4%


Powerpoint
▼6%

Oral / Verbal Communication
▼15%

Merchandising
▼39%

Shipping
▼39%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 47 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
9%
1-4 years
56%
5-9 years
17%
10-19 years
11%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 62%
dental benefits
Dental: 54%
vision benefits
Vision: 40%
no benefits
None: 35%