Sales Support Associate Salary

Average Sales Support Associates in the United States make around $12.17 per hour. Compensation for this group is mainly affected by the particular firm, but the particular city and tenure are influential factors as well. While some workers in this profession — roughly a third — do not have any health coverage, more than half do receive medical benefits and the greater part have dental insurance. For the most part, Sales Support Associates enjoy their work and report high levels of job satisfaction. This overview is based on answers to PayScale's salary questionnaire.

$30,018 - $57,202

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$8.31 - $19.32

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$30,018 - $57,202  
   
Bonus
$0.00 - $6,163  
Profit Sharing
$1,670 - $2,975  
Commission
$0.00 - $10,599  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,711 - $54,443  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 251
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$8.31 - $19.32  
   
Overtime
$12.41 - $30.66  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$0.00 - $6,163  
   
Commission
$0.00 - $10,599  
Profit Sharing
$1,670 - $2,975  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,711 - $54,443  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 306
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Job Description for Sales Support Associate

Sales support associates are responsible for selling products to customers and providing those customers with any assistance as needed during the sales process. Additionally, they help develop and maintain positive customer relationships to ensure repeat customers. Sales support associates must meet company goals (such as those related to sales) and work within company guidelines and regulations at all times. In some companies, these associates may work directly with distributors to make sure they have the products demanded by their customers.

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Sales Support Associate Tasks

  • Identify potential customers and initiate contact to create new business opportunities.
  • Coordinate proposals, presentations, and sales literature production.
  • Accurately respond to requests for information, quotes, illustrations, and specifications.
  • Liaise with external groups and sources of information.

Sales Support Associate Job Listings

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Popular Employer Salaries for Sales Support Associate


Many Sales Support Associates can be found at Macy's, Inc., Best Buy, Bank of America Corp. (BOFA), Fastenal Company, and Victoria's Secret, firms that are at the top of the field. Although the highest salaries can be found at Bank of America Corp. (BOFA) where median pay is $59K, there is little variation in compensation; paychecks are spread only between $52K and $72K.

Considering that the median salary at Macy's, Inc. is a shallow $17K, it is not surprising that this employer ranks last in compensation relative to (and far behind) other companies in the same line of work — their median pay is 250 percent lower than the top payer.

Popular Skills for Sales Support Associate


Survey respondents exploit a significant toolbox of skills in their work. Most notably, facility with Customer Relationship Management, Data Analysis, and Sales are correlated to pay that is significantly above average, leading to increases of 26 percent, 18 percent, and 4 percent, respectively. Those listing Merchandising as a skill should be prepared for drastically lower pay. Organizing and Customer Service also typically command lower compensation. Those familiar with Customer Service also tend to know Sales.

Pay by Experience Level for Sales Support Associate

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Sales Support Associates with more experience do not necessarily bring home bigger paychecks. In fact, experience in this field tends to impact compensation minimally. Workers in their first five years can expect to earn $32K, but people who have been around for five to 10 years earn a noticeably bigger sum of $35K. Sales Support Associates see a median salary of $37K after reaching one to two decades on the job. After two decades in the workforce, the average Sales Support Associate generally earns more than ever; median pay for this group is estimated at $40K.

Related Job Salaries

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Experience Affects Sales Support Associate Salaries

Late-Career
up arrow 19%

Experienced
up arrow 10%


National Average
$34,000


Skills That Affect Sales Support Associate Salaries

Customer Relationship Management (CRM)
up arrow 26%

Data Analysis
up arrow 18%

Sales
up arrow 4%

Microsoft Office
up arrow 3%

Microsoft Excel
up arrow 2%

National Average
$34,000

Microsoft Word
up arrow 5%

Salesforce
up arrow 5%

Data Entry
up arrow 6%

Powerpoint
up arrow 7%


Organizing
up arrow 35%

Merchandising
up arrow 44%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 86 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
9%
1-4 years
51%
5-9 years
22%
10-19 years
13%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 66% dental benefits Dental: 57%
vision benefits Vision: 44% employee benefits None: 32%
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