Sales Support Associate Salary

Average Sales Support Associates in the United States make around $12.38 per hour. This group's pay is mainly influenced by the specific employer, followed by geography and tenure. Although more than half have medical coverage and a little over a half have dental coverage, over a third claim no health benefits at all. Most people on this career path report moderate levels of job satisfaction. Female Sales Support Associates make up most of the survey respondents at 71 percent. The figures in this rundown are based on the results of PayScale's salary questionnaire.

$30,701 - $65,098
$31K
$41K
$65K
MEDIAN: $40,699
10%
50%
90%

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$8.98 - $20.01
$9
$12
$20
MEDIAN: $12.38
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$30,701 - $65,098  
   
Bonus
$251.68 - $6,147  
Profit Sharing
$2,000  
Commission
$0.00 - $5,358  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,938 - $55,408  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 132
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$8.98 - $20.01  
   
Hourly Tips
$0.53  
Overtime
$14.78 - $34.53  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$251.68 - $6,147  
   
Commission
$0.00 - $5,358  
Profit Sharing
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,938 - $55,408  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 213

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Sales Support Associate

Sales support associates are responsible for selling products to customers and providing those customers with any assistance as needed during the sales process. Additionally, they help develop and maintain positive customer relationships to ensure repeat customers. Sales support associates must meet company goals (such as those related to sales) and work within company guidelines and regulations at all times. In some companies, these associates may work directly with distributors to make sure they have the products demanded by their customers.

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Sales Support Associate Tasks

  • Accurately respond to requests for information, quotes, illustrations, and specifications.
  • Liaise with external groups and sources of information.
  • Identify potential customers and initiate contact to create new business opportunities.
  • Coordinate proposals, presentations, and sales literature production.

Sales Support Associate Job Listings

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Popular Employer Salaries for Sales Support Associate


Sales Support Associates flock to Best Buy, Bank of America Corp. (BOFA), Victoria's Secret, Fastenal Company, and JCPenney, highly regarded companies that employ a generous number of people in this profession. Bank of America Corp. (BOFA) pays the most with a median salary of $59K, though there is little variation overall ($52K to $72K).

Popular Skills for Sales Support Associate


Survey respondents exploit a significant toolbox of skills in their work. Most notably, skills in Data Analysis, Customer Relationship Management, Microsoft Office, and Microsoft Excel are correlated to pay that is above average, with boosts between 12 percent and 20 percent. Those listing Shipping as a skill should be prepared for drastically lower pay. Merchandising and Oral / Verbal Communication also typically command lower compensation. The majority of those who know Customer Service also know Customer Relationship Management (CRM) and Sales.

Pay by Experience Level for Sales Support Associate

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience does not seem to be a strong driver of pay increase in this role. Salaries of relatively inexperienced workers fall in the neighborhood of $31K, but folks who have racked up five to 10 years see a notably higher median of $39K. Sales Support Associates bring in $40K after working for 10 to 20 years. In the end, more experience does seem to mean larger paychecks; seasoned Sales Support Associates with more than 20 years of experience earn a predictably higher median salary of $45K.

Related Job Salaries

Key Stats for Sales Support Associate

Gender

Female
71 %
Male
29 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 54 votes.
Less than 1 year
10%
1-4 years
55%
5-9 years
18%
10-19 years
11%
20 years or more
7%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Sales Support Associate Salaries

▲32%

▲17%

▲13%

National Average
$34,000

▼9%

Skills That Affect Sales Support Associate Salaries

Data Analysis
▲20%


Microsoft Office
▲12%


National Average
$34,000

▼1%

▼2%

Sales
▼2%

Microsoft Word
▼5%

Salesforce
▼5%


Powerpoint
▼6%

Oral / Verbal Communication
▼16%

Merchandising
▼39%

Shipping
▼39%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 54 votes.

Gender

Female
71 %
Male
29 %

Years of Experience

Less than 1 year
10%
1-4 years
55%
5-9 years
18%
10-19 years
11%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 61%
dental benefits
Dental: 53%
vision benefits
Vision: 39%
dental benefits
None: 37%
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