Sales support associates are responsible for selling products to customers and providing those customers with any assistance as needed during the sales process. Additionally, they help develop and maintain positive customer relationships to ensure repeat customers. Sales support associates must meet company goals (such as those related to sales) and work within company guidelines and regulations at all times. In some companies, these associates may work directly with distributors to make sure they have the products demanded by their customers.
Sales Support Associate Tasks
Identify potential customers and initiate contact to create new business opportunities.
Coordinate proposals, presentations, and sales literature production.
Accurately respond to requests for information, quotes, illustrations, and specifications.
Liaise with external groups and sources of information.