Sales Support Associate Salary

Average Sales Support Associates in the United States make around $12.07 per hour. The particular firm is the main element affecting pay for this group — geography and tenure are driving factors as well. While one-third report receiving no health benefits, more than half do receive medical coverage, and a majority have dental, as well. For the most part, Sales Support Associates enjoy their work and report high levels of job satisfaction. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$30,130 - $58,675
(Median)
$30K
$40K
$59K
MEDIAN: $40,045
10%
50%
90%

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$8.40 - $19.30
(Median)
$8
$12
$19
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$30,130 - $58,675  
   
Bonus
$0.00 - $6,120  
Profit Sharing
$2,000  
Commission
$0.00 - $10,101  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,060 - $54,782  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 252
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$8.40 - $19.30  
   
Hourly Tips
$5.00  
Overtime
$12.10 - $30.78  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$0.00 - $6,120  
   
Commission
$0.00 - $10,101  
Profit Sharing
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,060 - $54,782  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 317
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Job Description for Sales Support Associate

Sales support associates are responsible for selling products to customers and providing those customers with any assistance as needed during the sales process. Additionally, they help develop and maintain positive customer relationships to ensure repeat customers. Sales support associates must meet company goals (such as those related to sales) and work within company guidelines and regulations at all times. In some companies, these associates may work directly with distributors to make sure they have the products demanded by their customers.

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Sales Support Associate Tasks

  • Identify potential customers and initiate contact to create new business opportunities.
  • Coordinate proposals, presentations, and sales literature production.
  • Accurately respond to requests for information, quotes, illustrations, and specifications.
  • Liaise with external groups and sources of information.

Sales Support Associate Job Listings

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Popular Employer Salaries for Sales Support Associate


Macy's, Inc., Best Buy, Victoria's Secret, Fastenal Company, and Bank of America Corp. (BOFA) are leaders in the field that employ a large number of Sales Support Associates. With a median salary of $59K, Bank of America Corp. (BOFA) offers Sales Support Associates the highest pay. However, earnings don't seem to live on a large spectrum; they generally peter out at $52K and are capped at $72K.

The consistently lowest paying firm on the list is Macy's, Inc., where the median salary is just $18K — 229 percent less than the top paying company.

Popular Skills for Sales Support Associate


Survey takers working as Sales Support Associates report using a large range of professional skills. Most notably, facility with Data Analysis, Customer Relationship Management (CRM), and Microsoft Office are correlated to pay that is significantly above average, leading to increases of 21 percent, 12 percent, and 7 percent, respectively. Those listing Merchandising as a skill should be prepared for drastically lower pay. Organizing and Customer Service also typically command lower compensation. Most people skilled in Customer Service are similarly competent in Customer Relationship Management (CRM) and Sales.

Pay by Experience Level for Sales Support Associate

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Sales Support Associates, more experience in the field does not usually mean bigger paychecks. Respondents with less than five years' experience take home $32K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $35K. Sales Support Associates with one to two decades of relevant experience report an average salary of approximately $37K. Old hands boasting more than twenty years of relevant experience report pay that is more or less commensurate with that extensive experience; average earnings for this group come out to approximately $41K.

Related Job Salaries

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Experience Affects Sales Support Associate Salaries

Late-Career
up arrow 22%

Experienced
up arrow 10%


National Average
$34,000


Skills That Affect Sales Support Associate Salaries

Data Analysis
up arrow 21%

Customer Relationship Management (CRM)
up arrow 12%

Microsoft Office
up arrow 7%

Microsoft Excel
up arrow 4%

Sales
0%

National Average
$34,000

Microsoft Word
up arrow 4%

Salesforce
up arrow 4%

Data Entry
up arrow 6%

Powerpoint
up arrow 6%


Organizing
up arrow 20%

Merchandising
up arrow 40%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 83 votes.

Gender

Female
69 %
Male
31 %

Years of Experience

Less than 1 year
9%
1-4 years
51%
5-9 years
22%
10-19 years
12%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 65%
dental benefits
Dental: 56%
medical benefits
Vision: 45%
dental benefits
None: 34%
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