Sales Support Associate Salary

For Sales Support Associates, hourly average wages total $12.20 per hour. The most important factor affecting compensation for this group is the company, followed by the particular city and tenure. Some workers in this field — close to a third — are not awarded benefits. Medical coverage is reported by the greater part and dental plans are enjoyed by more than half. Job satisfaction is high and work is enjoyable for most Sales Support Associates. This overview is based on answers to PayScale's salary questionnaire.

$30,029 - $57,322
(Median)
$30K
$40K
$57K
MEDIAN: $40,279
10%
50%
90%

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$8.29 - $19.38
(Median)
$8
$12
$19
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Salary
$30,029 - $57,322  
   
Bonus
$0.00 - $6,163  
Profit Sharing
$1,670 - $2,975  
Commission
$0.00 - $10,665  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,687 - $54,515  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 247
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$8.29 - $19.38  
   
Overtime
$12.41 - $30.66  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $6,163  
   
Commission
$0.00 - $10,665  
Profit Sharing
$1,670 - $2,975  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,687 - $54,515  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 305
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Job Description for Sales Support Associate

Sales support associates are responsible for selling products to customers and providing those customers with any assistance as needed during the sales process. Additionally, they help develop and maintain positive customer relationships to ensure repeat customers. Sales support associates must meet company goals (such as those related to sales) and work within company guidelines and regulations at all times. In some companies, these associates may work directly with distributors to make sure they have the products demanded by their customers.

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Sales Support Associate Tasks

  • Identify potential customers and initiate contact to create new business opportunities.
  • Coordinate proposals, presentations, and sales literature production.
  • Accurately respond to requests for information, quotes, illustrations, and specifications.
  • Liaise with external groups and sources of information.

Sales Support Associate Job Listings

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Popular Employer Salaries for Sales Support Associate


Dominating the field, Macy's, Inc., Best Buy, Bank of America Corp. (BOFA), Fastenal Company, and Victoria's Secret are top firms with a reputation for hiring a great number of Sales Support Associates. Bank of America Corp. (BOFA) pays the most with a median salary of $59K, though there is little variation overall ($52K to $72K).

Macy's, Inc. reports the lowest median salary in the area by far — it's only $17K, 250 percent lower than the top payer.

Popular Skills for Sales Support Associate


Survey results imply that Sales Support Associates deploy a substantial tool kit of skills at work. Most notably, facility with Customer Relationship Management, Sales, and Microsoft Office are correlated to pay that is significantly above average, leading to increases of 31 percent, 4 percent, and 3 percent, respectively. Those listing Merchandising as a skill should be prepared for drastically lower pay. Organizing and Customer Service also typically command lower compensation. Most people familiar with Customer Service also know Sales.

Pay by Experience Level for Sales Support Associate

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Sales Support Associates with more experience do not necessarily bring home bigger paychecks. In fact, experience in this field tends to impact compensation minimally. The average beginner in this position makes around $32K, but folks who have been around for five to 10 years see a markedly higher median salary of $35K. Sales Support Associates bring in $38K after working for 10 to 20 years. In the end, more experience does seem to mean larger paychecks; seasoned Sales Support Associates with more than 20 years of experience earn a predictably higher median salary of $40K.

Related Job Salaries

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Experience Affects Sales Support Associate Salaries

Late-Career
up arrow 19%

Experienced
up arrow 10%


National Average
$34,000


Skills That Affect Sales Support Associate Salaries

Customer Relationship Management (CRM)
up arrow 31%

Sales
up arrow 4%

Microsoft Excel
up arrow 3%

Microsoft Office
up arrow 3%

National Average
$34,000

Microsoft Word
up arrow 5%

Salesforce
up arrow 5%

Data Entry
up arrow 6%

Powerpoint
up arrow 7%


Organizing
up arrow 35%

Merchandising
up arrow 44%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 86 votes.

Gender

Female
69 %
Male
31 %

Years of Experience

Less than 1 year
9%
1-4 years
51%
5-9 years
21%
10-19 years
13%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 65% dental benefits Dental: 56%
vision benefits Vision: 44% employee benefits None: 33%
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