Earnings for Sales Support Associates in the United States come in at around $12.51 per hour on average. The most influential factor affecting pay for this group is the company, though the particular city and years of experience have a (lesser) impact as well. The majority of individuals in this role claim moderate levels of job satisfaction. Unfortunately, some people in this line of work are without benefits — more than a third lack coverage. On the flip side, a majority have medical insurance and half receive dental plans. More than half of Sales Support Associates (67 percent) survey participants are women. The data for this synopsis comes from respondents who took the PayScale salary survey.

$31,212 - $65,234
(Median)
$31K
$41K
$65K
MEDIAN: $40,960
10%
50%
90%

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$8.89 - $19.87
(Median)
$8
$13
$20
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$31,212 - $65,234  
   
Bonus
$248.32 - $6,606  
Profit Sharing
$2,000  
Commission
$0.00 - $7,102  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,886 - $55,055  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 135
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$8.89 - $19.87  
   
Hourly Tips
$0.53  
Overtime
$14.78 - $34.53  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$248.32 - $6,606  
   
Commission
$0.00 - $7,102  
Profit Sharing
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,886 - $55,055  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 222
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Job Description for Sales Support Associate

Sales support associates are responsible for selling products to customers and providing those customers with any assistance as needed during the sales process. Additionally, they help develop and maintain positive customer relationships to ensure repeat customers. Sales support associates must meet company goals (such as those related to sales) and work within company guidelines and regulations at all times. In some companies, these associates may work directly with distributors to make sure they have the products demanded by their customers.

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Sales Support Associate Tasks

  • Identify potential customers and initiate contact to create new business opportunities.
  • Coordinate proposals, presentations, and sales literature production.
  • Accurately respond to requests for information, quotes, illustrations, and specifications.
  • Liaise with external groups and sources of information.

Sales Support Associate Job Listings

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Popular Employer Salaries for Sales Support Associate


Best Buy, Bank of America Corp. (BOFA), Fastenal Company, Victoria's Secret, and JCPenney are some prominent firms with considerable interest in employing a large team of Sales Support Associates. Employees at Bank of America Corp. (BOFA) enjoy the biggest paychecks, and $59K is the median salary. Range in pay, on the other hand, is narrow, with lower figures hovering around $52K and higher ones not far away at only $72K.

Popular Skills for Sales Support Associate


Sales Support Associates seem to wield many skills on the job. Most notably, skills in Data Analysis, Customer Relationship Management, Microsoft Office, and Microsoft Excel are correlated to pay that is above average, with boosts between 10 percent and 18 percent. Those listing Shipping as a skill should be prepared for drastically lower pay. Merchandising and Oral / Verbal Communication also typically command lower compensation. Most people familiar with Customer Service also know Customer Relationship Management (CRM) and Sales.

Pay by Experience Level for Sales Support Associate

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and pay tend to be weakly linked for Sales Support Associates — those with more experience do not necessarily bring in higher earnings. Salaries for the relatively untried average out to around $31K, but survey participants with five to 10 years of experience earn a significantly higher median of $38K. Sales Support Associates see a median salary of $39K after reaching one to two decades on the job. In the end, more experience does seem to mean larger paychecks; seasoned Sales Support Associates with more than 20 years of experience earn a predictably higher median salary of $44K.

Related Job Salaries

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Experience Affects Sales Support Associate Salaries




National Average
$34,000


Skills That Affect Sales Support Associate Salaries

Data Analysis
up arrow 18%


Microsoft Office
up arrow 10%

Microsoft Excel
up arrow 3%

National Average
$34,000

Data Entry
up arrow 2%

Sales
up arrow 2%

Organizing
up arrow 4%

Microsoft Word
up arrow 4%

Salesforce
up arrow 4%

Powerpoint
up arrow 6%


Oral / Verbal Communication
up arrow 27%

Merchandising
up arrow 39%

Shipping
up arrow 39%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 53 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
8%
1-4 years
54%
5-9 years
20%
10-19 years
10%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 61%
dental benefits
Dental: 51%
medical benefits
Vision: 39%
dental benefits
None: 37%
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