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Sales Support Associate Salary

Average Sales Support Associates in the United States make around $11.97 per hour. The particular firm is the main element affecting pay for this group — geography and tenure are driving factors as well. Health benefits are not claimed by all — around one in three lack any form of coverage — but a majority have medical insurance, and the larger part have dental, too. Most workers in this position report high levels of job satisfaction. Female Sales Support Associates survey participants are more prevalent than men — 69 percent of professionals. The numbers in this rundown were provided by PayScale's salary survey participants.

$30,072 - $56,765
(Median)
$30K
$40K
$57K
MEDIAN: $40,006
10%
50%
90%

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$8.26 - $19.23
(Median)
$8
$12
$19
MEDIAN: $11.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$30,072 - $56,765  
   
Bonus
$0.00 - $6,104  
Profit Sharing
$1,200 - $2,948  
Commission
$0.00 - $10,719  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,796 - $54,284  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 252
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$8.26 - $19.23  
   
Overtime
$12.41 - $30.60  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $6,104  
   
Commission
$0.00 - $10,719  
Profit Sharing
$1,200 - $2,948  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,796 - $54,284  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 296
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Job Description for Sales Support Associate

Sales support associates are responsible for selling products to customers and providing those customers with any assistance as needed during the sales process. Additionally, they help develop and maintain positive customer relationships to ensure repeat customers. Sales support associates must meet company goals (such as those related to sales) and work within company guidelines and regulations at all times. In some companies, these associates may work directly with distributors to make sure they have the products demanded by their customers.

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Sales Support Associate Tasks

  • Identify potential customers and initiate contact to create new business opportunities.
  • Coordinate proposals, presentations, and sales literature production.
  • Accurately respond to requests for information, quotes, illustrations, and specifications.
  • Liaise with external groups and sources of information.

Sales Support Associate Job Listings

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Popular Employer Salaries for Sales Support Associate


Sales Support Associates fill the offices of leading firms Macy's, Inc., Best Buy, Bank of America Corp. (BOFA), Fastenal Company, and Victoria's Secret. Sales Support Associates in search of the best pay head to Bank of America Corp. (BOFA), where the median salary rolls in at $59K. Although pay is top-notch overall, it does seem to be curbed at $72K, which isn't dramatically higher than the lower-end figure of $52K.

Employees at Macy's, Inc. take home the smallest paychecks, and $17K is the median salary. Furthermore, range in pay is narrow, with salaries starting at $15K and quickly nearing the top at only $21K.


Survey results suggest that Sales Support Associates use a fairly large toolkit of professional skills. Most notably, facility with Customer Relationship Management, Sales, and Microsoft Office are correlated to pay that is significantly above average, leading to increases of 37 percent, 7 percent, and 5 percent, respectively. Those listing Merchandising as a skill should be prepared for drastically lower pay. Organizing and Customer Service also typically command lower compensation. Customer Service and Microsoft Excel are also commonly seen together.

Pay by Experience Level for Sales Support Associate

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Sales Support Associates, extensive experience does not lead to significantly more money. Relatively untried employees who have fewer than five years of experience earn around $32K on average. People who have worked for five to 10 years can expect a higher median salary of $35K. Sales Support Associates see a median salary of $38K after reaching one to two decades on the job. Individuals who have achieved more than 20 years of experience don't seem to earn much more than people who have 10 to 20 years under their belts; the more senior group reports an average income of $41K.

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Experience Affects Sales Support Associate Salaries

Late-Career
up arrow 21%

Experienced
up arrow 12%


National Average
$34,000


Skills That Affect Sales Support Associate Salaries

Customer Relationship Management (CRM)
up arrow 37%

Sales
up arrow 7%

Microsoft Office
up arrow 5%

Microsoft Excel
0%

National Average
$34,000

Microsoft Word
up arrow 4%

Powerpoint
up arrow 6%

Data Entry
up arrow 8%


Organizing
up arrow 22%

Merchandising
up arrow 41%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 98 votes.

Gender

Female
69 %
Male
31 %

Years of Experience

Less than 1 year
9%
1-4 years
52%
5-9 years
20%
10-19 years
13%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 66% dental benefits Dental: 56%
vision benefits Vision: 44% employee benefits None: 33%
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