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Sales Support Associate Salary (United States)

Sales Support Associates in the United States can expect to earn an average of $11.59 per hour. The most important factor affecting compensation for this group is the particular firm, followed by geography and experience level. While slightly less than a third report receiving no health benefits, a majority do receive medical coverage, and more than half have dental, as well. Work is enjoyable for Sales Support Associates, who typically claim high levels of job satisfaction. The data in this summary comes from the PayScale salary survey.
Sales Support Associate Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$29,978 - $56,396
(Median)
30K
39K
46K
56K
MEDIAN: $39,338
10%
50%
75%
90%
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Sales Support Associate Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$8.14 - $18.77
(Median)
8
12
15
19
MEDIAN: $11.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$29,978 - $56,396  
   
Bonus
$0.00 - $6,855  
Profit Sharing
$1,100 - $2,500  
Commission
$0.00 - $10,809  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,557 - $52,580  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 237
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$8.14 - $18.77  
   
Overtime
$12.55 - $30.11  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $6,855  
   
Commission
$0.00 - $10,809  
Profit Sharing
$1,100 - $2,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,557 - $52,580  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 262
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Job Description for Sales Support Associate

Sales support associates are responsible for selling products to customers and providing those customers with any assistance as needed during the sales process. Additionally, they help develop and maintain positive customer relationships to ensure repeat customers. Sales support associates must meet company goals (such as those related to sales) and work within company guidelines and regulations at all times. In some companies, these associates may work directly with distributors to make sure they have the products demanded by their customers.
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Sales Support Associate Tasks
  • Identify potential customers and initiate contact to create new business opportunities.
  • Coordinate proposals, presentations, and sales literature production.
  • Accurately respond to requests for information, quotes, illustrations, and specifications.
  • Liaise with external groups and sources of information.

Sales Support Associate Job Listings

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Popular Employer Salaries for Sales Support Associate

Bank of America Corp. (BOFA) leads the field in terms of pay, with a median salary of $60K.
Macy's, Inc. pays significantly less than other places with a median salary of $17K, 260 percent less than the top paying company. Workers at Best Buy also face smaller salaries than the rest of the field.

Sales Support Associates who responded to the survey indicated only a few skills that they use on the job. Most notably, facility with Customer Relationship Management , Sales, and Microsoft Excel are correlated to pay that is significantly above average, leading to increases of 33 percent, 7 percent, and 4 percent, respectively. At the other end of the pay range are skills like Customer Service and Data Entry. Many workers who know Customer Service also know Microsoft Excel.

Pay by Experience Level for Sales Support Associate

Median of all compensation (including tips, bonus, and overtime) by years of experience.
Folks with fewer than five years of experience take home $32K on average, and those who have worked for five to 10 years see a bigger median salary of $34K. On average, Sales Support Associates make $38K following one to two decades on the job. Respondents who boast more than 20 years of experience can't seem to boast paychecks reflecting that extensive experience, though; veteran Sales Support Associates report making only $38K on average. Most of respondents report having between one and nine years of experience in this field. Experienced employees who have 10-20 years of experience make up nearly one in seven of the workforce; inexperienced individuals who have been working for less than one year comprise roughly one in ten, and senior people with more than 20 years under their belt fill out the remaining less than five percent.

Pay Difference By Location

San Francisco
up arrow 66%
Seattle
up arrow 45%
Los Angeles
up arrow 19%
New York
up arrow 11%
Atlanta
up arrow 3%
National Average
$34,000
Houston
up arrow 1%
Miami
up arrow 1%
Larger circles over a city indicate a job is popular in that location.
For those looking to make money, Sales Support Associates in San Francisco enjoy an exceptional pay rate, 66 percent above the national average. Also paying near the top of the field are Seattle, Los Angeles, New York, and Atlanta, where Sales Support Associates annually earn 45 percent, 19 percent, 11 percent, and 3 percent more than the national average. Falling short of the national average by 1 percent, the area with the worst salaries is Houston.

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Experience Affects Sales Support Associate Salaries

Experienced
up arrow 14%
Late-Career
up arrow 14%
Mid-Career
up arrow 2%
National Average
$34,000
Entry-Level
up arrow 5%

Skills That Affect Sales Support Associate Salaries

Customer Relationship Management (CRM)
up arrow 33%
Sales
up arrow 7%
Microsoft Excel
up arrow 4%
National Average
$34,000
Data Entry
up arrow 5%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 114 votes.

Gender

Female
70%
female alumni
 
Male
30%
male alumni

Years of Experience

Less than 1 year
10%
1-4 years
53%
5-9 years
19%
10-19 years
14%
20 years or more
4%

Common Health Benefits

medical benefits Medical: 68% dental benefits Dental: 58%
vision benefits Vision: 47% employee benefits None: 31%