Sales Support Specialist Salary

Median pay for Sales Support Specialists in the United States is around $43K annually. In the world of Sales Support Specialists, overall income ranges from $28K near the bottom to $60K at the top; this can include more than $6K from bonuses and more than $5K from profit sharing in exceptional cases. Geographic location is the biggest factor affecting pay for this group, followed by career duration. Job satisfaction for Sales Support Specialists is high. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to a majority. Men are in the minority of survey respondents, with female Sales Support Specialists making up 73 percent. This overview is based on answers to PayScale's salary questionnaire.

$31,424 - $60,787
(Median)
$31K
$43K
$61K
MEDIAN: $42,574
10%
50%
90%

Add this chart to your site: 640px    300px

$10.67 - $23.24
(Median)
$11
$16
$23
MEDIAN: $16.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$31,424 - $60,787  
   
Bonus
$0.00 - $6,142  
Profit Sharing
$290.87 - $5,305  
Commission
$0.00 - $17,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,333 - $59,804  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 555
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13$26$39
Hourly Rate
$10.67 - $23.24  
   
Overtime
$16.00 - $36.89  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Bonus
$0.00 - $6,142  
   
Commission
$0.00 - $17,000  
Profit Sharing
$290.87 - $5,305  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,333 - $59,804  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 341

Find Out Exactly What You Should Be Paid

United States (change)

- OR -

Log in with LinkedIn

Comp Managers Click Here »

Job Description for Sales Support Specialist

Sales support specialists are responsible for providing support during the sales process. They help customers resolve sales-related issues in a timely manner, generally providing real-time support. Specialists also escalate issues as necessary to supervisors or other department in their organization. They update records for customer interactions, assist with non-standard requests such as legacy customer support, and provide solutions across platforms for products or services.

Read More...

Sales Support Specialist Tasks

  • Follow-up with calls to prospective clients to provide additional product/services information.
  • Acts as liaison between outside sales and customers by keeping in contact with prospective clients throughout the sale.
  • Provides clerical support.
  • May have a weekly or monthly performance quota for qualifying prospects.

Common Career Paths for Sales Support Specialist


Add this chart to your site:   640px 640px    300px 300px


Sales Support Specialists who advance into the role of a Sales Support Manager are fairly uncommon. Sales Support Managers on average earn $56K per year. An Inside Sales Representative role is the most common promotion for Sales Support Specialists moving up the ladder. Pay for this role tends to be $39K per year. Another typical, albeit less common, transition for Sales Support Specialists is a Sales Support Supervisor position, where earnings are usually $47K.

Sales Support Specialist Job Listings

Search for more jobs:

Popular Skills for Sales Support Specialist


Sales Support Specialists seem to require a rather large skill set. Most notably, skills in Project Management, Oral / Verbal Communication, Account Management, and Customer Service Metrics are correlated to pay that is above average, with boosts between 15 percent and 18 percent. Skills that pay less than market rate include Customer Relations. Those proficient in Customer Service are, more often than not, also skilled in Microsoft Excel and Sales Administration.

Pay by Experience Level for Sales Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and pay tend to be weakly linked for Sales Support Specialists — those with more experience do not necessarily bring in higher earnings. Salaries of relatively inexperienced workers fall in the neighborhood of $37K, but folks who have racked up five to 10 years see a notably higher median of $43K. People with 10 to 20 years of experience make an average of about $44K in this role. Sales Support Specialists who have acquired more than two decades of experience generally do see greater compensation; their average income is approximately $50K.

Pay Difference by Location


For Sales Support Specialists, busy New York offers a higher-than-average pay rate, 41 percent above the national average. Sales Support Specialists can also look forward to large paychecks in cities like Boston (+34 percent), Denver (+10 percent), Seattle (+9 percent), and Cincinnati (+7 percent). Raleigh is the lowest-paying area, 12 percent south of the national average. Two other places where employers offer below-median salaries are St. Louis (11 percent less) and Rochester (10 percent less).

Related Job Salaries

United States (change)

Experience Affects Sales Support Specialist Salaries




National Average
$40,000


Skills That Affect Sales Support Specialist Salaries

Project Management
up arrow 18%

Oral / Verbal Communication
up arrow 18%

Account Management
up arrow 15%



Salesforce
up arrow 7%

Sales
up arrow 4%

Microsoft Excel
up arrow 3%

Sales Administration
up arrow 1%

Microsoft Office
up arrow 1%

Research Analysis
0%

National Average
$40,000

Customer Service
up arrow 1%

Customer Relations
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 168 votes.

Gender

Female
73 %
Male
27 %

Years of Experience

Less than 1 year
5%
1-4 years
45%
5-9 years
25%
10-19 years
19%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 85% dental benefits Dental: 77%
vision benefits Vision: 60% employee benefits None: 13%