Sales Support Specialist Salary

The national average salary for Sales Support Specialists is $45K annually; by contrast, Airgas, Inc. pays at a significantly higher rate, offering average pay of $55K. The data for this synopsis comes from respondents who took the PayScale salary survey.

$34,289 - $65,391
$34K
$45K
$65K
MEDIAN: $45,343
10%
50%
90%

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$10.74 - $24.06
$11
$17
$24
MEDIAN: $16.77
10%
50%
90%

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$0$65K
Salary $34,289 - $65,391
Bonus $366.99 - $7,584
Profit Sharing $0.00 - $4,009
Commission $0.00 - $15,205
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,492 - $62,409
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 528
Hourly Data $0$37
Hourly Rate $10.74 - $24.06
Overtime $18.66 - $37.08
Annual Data $0$62K
Bonus $366.99 - $7,584
Commission $0.00 - $15,205
Profit Sharing $0.00 - $4,009
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,492 - $62,409
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 412

Find Out Exactly What You Should Be Paid

United States (change)

Job Description for Sales Support Specialist

Sales support specialists are responsible for providing support during the sales process. They help customers resolve sales-related issues in a timely manner, generally providing real-time support. Specialists also escalate issues as necessary to supervisors or other department in their organization. They update records for customer interactions, assist with non-standard requests such as legacy customer support, and provide solutions across platforms for products or services.

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Sales Support Specialist Tasks

  • Provides clerical support.
  • May have a weekly or monthly performance quota for qualifying prospects.
  • Follow-up with calls to prospective clients to provide additional product/services information.
  • Acts as liaison between outside sales and customers by keeping in contact with prospective clients throughout the sale.

Common Career Paths for Sales Support Specialist


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For Sales Support Specialists, progressing to a Marketing Manager role may result in a significant raise. On average, a Marketing Manager can earn $61K annually. The most common promotion for Sales Support Specialists is an Inside Sales Representative position, which usually brings in $40K a year. Another standard transition for Sales Support Specialists seeking advancement is to assume an Account Manager role, where pay is often $50K.

Sales Support Specialist Job Listings

Popular Employer Salaries for Sales Support Specialist

Popular Skills for Sales Support Specialist


Survey respondents exploit a significant toolbox of skills in their work. Most notably, facility with Data Analysis, Project Management, and Oral / Verbal Communication are correlated to pay that is significantly above average, leading to increases of 30 percent, 21 percent, and 13 percent, respectively. Skills that pay less than market rate include Customer Service. Most people familiar with Customer Service also know Microsoft Excel, Sales Administration, and Customer Relationship Management (CRM).

Pay by Experience Level for Sales Support Specialist

Pay by Experience for a Sales Support Specialist has a positive trend. An entry-level Sales Support Specialist with less than 5 years of experience can expect to earn an average total compensation of $39,000 based on 521 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Sales Support Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $45,000 based on 247 salaries. An experienced Sales Support Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $47,000 based on 203 salaries. A Sales Support Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $57,000 based on 64 salaries.

Pay Difference by Location

National Average: $41,889

Larger city markers indicate a job is popular in that location.

San Francisco offers some of the highest pay in the country for Sales Support Specialists, 24 percent above the national average. Sales Support Specialists can also look forward to large paychecks in cities like New York (+15 percent), Houston (+14 percent), Seattle (+10 percent), and Austin (+10 percent). Minneapolis is home to the smallest salaries in the field, lagging the national average by 9 percent. Below-median salaries also turn up in Cincinnati and Raleigh (5 percent lower and 4 percent lower, respectively).

Sales Support Specialist Reviews

Q: What is it like working as a Sales Support Specialist?

Sales Support Specialist in Houston:
"Trivial."
Pros: Flexibility, control, and free water.
Cons: Corporate culture, odd hours, and under compensation.

Related Job Salaries

Key Stats for Sales Support Specialist

Gender

Female
74 %
Male
26 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 157 votes.
Less than 1 year
5%
1-4 years
47%
5-9 years
20%
10-19 years
20%
20 years or more
8%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Sales Support Specialist Salaries

▲35%

▲12%

▲6%

National Average
$42,000

▼6%

Skills That Affect Sales Support Specialist Salaries

Data Analysis
▲30%

Project Management
▲21%

Oral / Verbal Communication
▲13%

Inside Sales
▲9%

▲8%









National Average
$42,000

Sales
▼1%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 157 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

Less than 1 year
5%
1-4 years
47%
5-9 years
20%
10-19 years
20%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 69%
vision benefits
Vision: 58%
no benefits
None: 20%
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