Sales Support Specialist Salary

The national average salary for Sales Support Specialists is $45K per year; Airgas, Inc. pays the most in this field, though, offering a median salary of $55K. This snapshot results from replies to PayScale's salary survey.

$33,908 - $63,334
$34K
$45K
$63K
MEDIAN: $44,520
10%
50%
90%

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$10.78 - $23.86
$11
$17
$24
MEDIAN: $16.55
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$33,908 - $63,334  
   
Bonus
$324.38 - $7,424  
Profit Sharing
$0.00 - $4,122  
Commission
$0.00 - $10,304  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,847 - $61,263  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 534
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$10.78 - $23.86  
   
Overtime
$17.84 - $36.79  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$324.38 - $7,424  
   
Commission
$0.00 - $10,304  
Profit Sharing
$0.00 - $4,122  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,847 - $61,263  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 373

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Sales Support Specialist

Sales support specialists are responsible for providing support during the sales process. They help customers resolve sales-related issues in a timely manner, generally providing real-time support. Specialists also escalate issues as necessary to supervisors or other department in their organization. They update records for customer interactions, assist with non-standard requests such as legacy customer support, and provide solutions across platforms for products or services.

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Sales Support Specialist Tasks

  • Provides clerical support.
  • May have a weekly or monthly performance quota for qualifying prospects.
  • Follow-up with calls to prospective clients to provide additional product/services information.
  • Acts as liaison between outside sales and customers by keeping in contact with prospective clients throughout the sale.

Common Career Paths for Sales Support Specialist


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Sales Support Specialists who advance into the role of a SalesForce.com Administrator are fairly uncommon. SalesForce.com Administrators on average earn $63K per year. An Inside Sales Representative role is the most common promotion for Sales Support Specialists moving up the ladder. Pay for this role tends to be $40K per year. Another typical, albeit less common, transition for Sales Support Specialists is an Account Manager position, where earnings are usually $50K.

Sales Support Specialist Job Listings

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Popular Employer Salaries for Sales Support Specialist

Popular Skills for Sales Support Specialist


Sales Support Specialists seem to exploit a large range of skills on the job. Most notably, facility with Project Management, Data Analysis, and Oral / Verbal Communication are correlated to pay that is significantly above average, leading to increases of 22 percent, 21 percent, and 14 percent, respectively. The majority of those who know Customer Service also know Microsoft Excel, Sales Administration, and Customer Relationship Management (CRM).

Pay by Experience Level for Sales Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Sales Support Specialists, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. Salaries for inexperienced workers average out to $44K, and those with five to 10 years' experience earn a higher median of $39K. Sales Support Specialists with one to two decades of relevant experience report an average salary of approximately $47K. In the end, the overall pattern seems to be that more experience generally corresponds to higher pay; a Sales Support Specialist with more than 20 years of experience can earn $56K on average.

Pay Difference by Location

National Average: $41,578

Larger city markers indicate a job is popular in that location.

San Francisco offers some of the highest pay in the country for Sales Support Specialists, 25 percent above the national average. Sales Support Specialists will also find cushy salaries in New York (+12 percent), Seattle (+8 percent), San Diego (+7 percent), and Denver (+6 percent). Minneapolis is the lowest-paying area, 8 percent south of the national average. Raleigh and Cincinnati are a couple other places where companies are known to pay below the median — salaries are 3 percent lower and 2 percent lower, respectively.

Related Job Salaries

Key Stats for Sales Support Specialist

Gender

Female
70 %
Male
30 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 122 votes.
Less than 1 year
6%
1-4 years
47%
5-9 years
21%
10-19 years
20%
20 years or more
7%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Sales Support Specialist Salaries

▲34%

▲12%

▲7%

National Average
$42,000

▼6%

Skills That Affect Sales Support Specialist Salaries

Project Management
▲22%

Data Analysis
▲21%

Oral / Verbal Communication
▲14%

Inside Sales
▲10%

▲8%









Sales
▼0%

National Average
$42,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 122 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
6%
1-4 years
47%
5-9 years
21%
10-19 years
20%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 69%
vision benefits
Vision: 60%
dental benefits
None: 18%
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