Sales Support Specialist Salary

Airgas, Inc. lures Sales Support Specialists with larger-than-average paychecks: Sales Support Specialists at this company make a median salary of $51K, much more than the $43K per year-national average for those in this area of work. This report is based on responses to the PayScale salary survey.

$31,914 - $60,326
(Median)
$32K
$43K
$60K
MEDIAN: $43,221
10%
50%
90%

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$10.44 - $23.84
(Median)
$10
$16
$24
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$31,914 - $60,326  
   
Bonus
$0.00 - $6,530  
Profit Sharing
$489.36 - $5,284  
Commission
$0.00 - $15,268  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,669 - $59,070  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 654
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$10.44 - $23.84  
   
Overtime
$15.61 - $36.84  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$0.00 - $6,530  
   
Commission
$0.00 - $15,268  
Profit Sharing
$489.36 - $5,284  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,669 - $59,070  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 417
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Job Description for Sales Support Specialist

Sales support specialists are responsible for providing support during the sales process. They help customers resolve sales-related issues in a timely manner, generally providing real-time support. Specialists also escalate issues as necessary to supervisors or other department in their organization. They update records for customer interactions, assist with non-standard requests such as legacy customer support, and provide solutions across platforms for products or services.

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Sales Support Specialist Tasks

  • Follow-up with calls to prospective clients to provide additional product/services information.
  • Acts as liaison between outside sales and customers by keeping in contact with prospective clients throughout the sale.
  • Provides clerical support.
  • May have a weekly or monthly performance quota for qualifying prospects.

Common Career Paths for Sales Support Specialist


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While not commonly seen, Sales Support Specialists who transition into a Sales Support Manager position may see a rise in pay. The median salary for Sales Support Managers is $55K per year. The most common promotion for Sales Support Specialists is an Inside Sales Representative position, which usually brings in $39K a year. Another standard transition for Sales Support Specialists seeking advancement is to assume a Sales Support Supervisor role, where pay is often $48K.

Sales Support Specialist Job Listings

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Popular Employer Salaries for Sales Support Specialist

Popular Skills for Sales Support Specialist


Sales Support Specialists seem to exploit a large range of skills on the job. Most notably, skills in Project Management, Oral / Verbal Communication, Account Management, and Salesforce are correlated to pay that is above average, with boosts between 10 percent and 19 percent. It is often found that people who know Customer Service are also skilled in Microsoft Excel, Sales Administration, and Customer Relationship Management (CRM).

Pay by Experience Level for Sales Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience does not seem to be a strong driver of pay increase in this role. Survey participants with less than five years' experience pocket $38K on average, but those with five to 10 years of experience enjoy a much bigger median of $44K. On average, Sales Support Specialists make $45K following one to two decades on the job. In the end, more experience does seem to mean larger paychecks; seasoned Sales Support Specialists with more than 20 years of experience earn a predictably higher median salary of $52K.

Pay Difference by Location

National Average: $40,799

Larger city markers indicate a job is popular in that location.

Surpassing the national average by 31 percent, Sales Support Specialists in New York receive some of the highest pay in the country. Sales Support Specialists will also find cushy salaries in Boston (+23 percent), San Diego (+17 percent), Denver (+13 percent), and Cincinnati (+13 percent). Trailing the national average by 4 percent, Chicago is the market with the smallest paychecks. Employers also pay below the national average in Indianapolis (3 percent lower) and Minneapolis (2 percent lower).

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Experience Affects Sales Support Specialist Salaries




National Average
$41,000


Skills That Affect Sales Support Specialist Salaries

Project Management
up arrow 19%

Oral / Verbal Communication
up arrow 16%



Account Management
up arrow 10%

Customer Relationship Management (CRM)
up arrow 4%

Sales Administration
up arrow 3%

Microsoft Excel
up arrow 3%

Customer Relations
up arrow 3%

Microsoft Office
up arrow 2%

Sales
up arrow 2%

National Average
$41,000

Customer Service
up arrow 1%

Research Analysis
up arrow 1%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 167 votes.

Gender

Female
73 %
Male
27 %

Years of Experience

Less than 1 year
5%
1-4 years
45%
5-9 years
24%
10-19 years
19%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 75%
medical benefits
Vision: 60%
dental benefits
None: 15%
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