Sales Support Specialists usually earn approximately $45K per year in the United States, but Airgas, Inc. offers a significantly higher median of $55K. This overview is based on answers to PayScale's salary questionnaire.

$33,510 - $63,002
(Median)
$34K
$45K
$63K
MEDIAN: $44,505
10%
50%
90%

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$10.70 - $23.95
(Median)
$11
$16
$24
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$33,510 - $63,002  
   
Bonus
$260.14 - $7,395  
Profit Sharing
$489.36 - $4,137  
Commission
$0.00 - $11,745  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,800 - $61,328  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 527
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$10.70 - $23.95  
   
Overtime
$17.08 - $36.50  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$260.14 - $7,395  
   
Commission
$0.00 - $11,745  
Profit Sharing
$489.36 - $4,137  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,800 - $61,328  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 370
United States (change)

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Job Description for Sales Support Specialist

Sales support specialists are responsible for providing support during the sales process. They help customers resolve sales-related issues in a timely manner, generally providing real-time support. Specialists also escalate issues as necessary to supervisors or other department in their organization. They update records for customer interactions, assist with non-standard requests such as legacy customer support, and provide solutions across platforms for products or services.

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Sales Support Specialist Tasks

  • Follow-up with calls to prospective clients to provide additional product/services information.
  • Acts as liaison between outside sales and customers by keeping in contact with prospective clients throughout the sale.
  • Provides clerical support.
  • May have a weekly or monthly performance quota for qualifying prospects.

Common Career Paths for Sales Support Specialist


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Sales Support Specialists may experience a large salary bump if they progress into a role such as Marketing Manager. The latter position pays an average of $60K annually. Going from Sales Support Specialist to Inside Sales Representative is the transition that occurs most often in this field, and the average paycheck for Inside Sales Representatives is $40K. Many others choose to work as Sales Support Supervisors, where pay is typically $48K.

Sales Support Specialist Job Listings

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Popular Employer Salaries for Sales Support Specialist

Popular Skills for Sales Support Specialist


Survey participants wield an impressively varied skill set on the job. Lucky workers who know Inside Sales can expect a significant pay bump, scoring salaries 22 percent above average. Project Management and Data Analysis are also correlated to pay that is above average, with an increase 22 percent. Those proficient in Customer Service are, more often than not, also skilled in Microsoft Excel, Sales Administration, and Customer Relationship Management (CRM).

Pay by Experience Level for Sales Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


More years of relevant experience do not necessarily translate to higher paychecks. Survey participants with less than five years' experience pocket $39K on average, but those with five to 10 years of experience enjoy a much bigger median of $45K. People with 10 to 20 years of experience make an average of about $47K in this role. After two decades in the workforce, the average Sales Support Specialist generally earns more than ever; median pay for this group is estimated at $54K.

Pay Difference by Location

National Average: $41,472

Larger city markers indicate a job is popular in that location.

For those looking to make money, Sales Support Specialists in San Francisco enjoy an exceptional pay rate, 21 percent above the national average. Sales Support Specialists will also find cushy salaries in New York (+20 percent), San Diego (+19 percent), Denver (+11 percent), and Dallas (+8 percent). Minneapolis is home to the smallest salaries in the field, lagging the national average by 6 percent. Employers also pay below the national average in Atlanta (5 percent lower) and Raleigh (3 percent lower).

Related Job Salaries

United States (change)

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Experience Affects Sales Support Specialist Salaries




National Average
$41,000


Skills That Affect Sales Support Specialist Salaries

Inside Sales
up arrow 22%

Project Management
up arrow 22%

Data Analysis
up arrow 21%

Oral / Verbal Communication
up arrow 15%





Microsoft Office
up arrow 3%

Research Analysis
up arrow 3%

Customer Relations
up arrow 2%

Microsoft Excel
up arrow 1%

Account Management
up arrow 1%

Sales
0%

National Average
$41,000

Customer Service
up arrow 2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 118 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
6%
1-4 years
46%
5-9 years
21%
10-19 years
20%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 70%
medical benefits
Vision: 62%
dental benefits
None: 17%
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