A services sales team leader generally leads a team of salespeople to accomplish sales goals related to their organization's services. They establish sales goals that their team needs to achieve; when targets are not achieved, they must develop solutions to overcome the issues hindering sales. The sales team leader also must develop innovative sales techniques and provide instruction and guidance to their staff. The sales team leader may have to find new clients, look into prospective sales, and cater their sales pitch to clients' needs. Meeting with executives of prospective companies might be a task performed by the sales team leader to open the doors to potential sales for colleagues and subordinates. These team leaders must perform research to discover new fields and clients for their organization. Additionally, they follow up with customers to ensure that they are satisfied and will come back for future purchases.
Most positions require some a postsecondary degree and significant sales experience, as this is not an entry-level position. Leadership experience might be necessary in this position as well. The sales team leader might need to have experience using tracking software and technology for creating sales analyses. They must have excellent communication and interpersonal skills as well.
Sales Team Leader, Services Tasks
Generate leads and sales and create standard presentations and webinars.
Build and maintain relationships with high-profile and special clients.
Recruit and train salespeople, creating a productive and competitive environment.
Model behaviors and mentor sales team to increase lead generation and overall sales.
Set sales goals and strategies, including segmenting the market and identifying metrics.