A Sales and Service Consultant earns an average salary of $43,080 per year. Pay for this job rises steadily for more experienced workers, but goes down noticeably for the few employees with more than 20 years' experience.

$28,127 - $71,899
$28K
$43K
$72K
MEDIAN: $43,079
10%
50%
90%

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$10.17 - $25.67
$10
$16
$26
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Salary
$28,127 - $71,899  
   
Bonus
$-0.49 - $19,392  
Profit Sharing
$484.79 - $32,890  
Commission
$967 - $25,342  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,713 - $77,250  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 82
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$10.17 - $25.67  
   
Overtime
$14.79 - $40.58  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$-0.49 - $19,392  
   
Commission
$967 - $25,342  
Profit Sharing
$484.79 - $32,890  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,713 - $77,250  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 49

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Sales and Service Consultant

Sales and service consultants are responsible for increasing sales and providing superior customer service to clients for their organization. They are in charge of providing customers all pertinent information on products or services being offered, closing sales, helping increase brand loyalty and customer satisfaction, and responding to client inquiries and complaints in a satisfactory manner. They use a personal computer to keep an accurate records of customer interaction for future reference. In addition, they educate customers on features and benefits of all the company offerings, as well as resolve billing discrepancies, service disruptions, and general service inquiries. Sales and service consultants also escalate issues as necessary to the correct company department. Generally, these consultants report their progress to the sales and service supervisor in their department.

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Sales and Service Consultant Tasks

  • Prepare and maintain records for sales leads and progress status of accounts.
  • Emphasize product features based on analyses of customers' needs, and on knowledge of product capabilities and limitations.
  • Attend special training of products or services to understand the product features, trends or styles of the products or services.
  • Sell the organization's specialized products or services to assigned customers.
  • Build relationships and identify the prospect's need for the products or services.

Common Career Paths for Sales and Service Consultant


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Popular Employer Salaries for Sales and Service Consultant

Pay by Experience Level for Sales and Service Consultant

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

Key Stats for Sales and Service Consultant

Gender

Female
49 %
Male
51 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 23 votes.
Less than 1 year
4%
1-4 years
44%
5-9 years
16%
10-19 years
24%
20 years or more
12%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Sales and Service Consultant Salaries

Experienced
up arrow 45%

Late-Career
up arrow 23%

National Average
$41,000

Mid-Career
up arrow 1%

Entry-Level
up arrow 14%

Skills That Affect Sales and Service Consultant Salaries

Sales
0%

National Average
$41,000


Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 23 votes.

Gender

Female
49 %
Male
51 %

Years of Experience

Less than 1 year
4%
1-4 years
44%
5-9 years
16%
10-19 years
24%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 64%
vision benefits
Vision: 60%
dental benefits
None: 22%
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