Sales and Service Consultant Salary

A Sales and Service Consultant earns an average salary of $45,700 per year. Pay for this job rises steadily for more experienced workers, but goes down noticeably for the few employees with more than 20 years' experience.

$27,837 - $72,156
$28K
$44K
$72K
MEDIAN: $44,315
10%
50%
90%

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$10.30 - $26.86
$10
$15
$27
MEDIAN: $15.41
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Salary
$27,837 - $72,156  
   
Bonus
$251.68 - $19,797  
Profit Sharing
$0.00 - $33,221  
Commission
$153.19 - $27,404  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,894 - $77,932  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 80
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$10.30 - $26.86  
   
Overtime
$17.69 - $40.71  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$251.68 - $19,797  
   
Commission
$153.19 - $27,404  
Profit Sharing
$0.00 - $33,221  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,894 - $77,932  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 43

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United States (change)

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Job Description for Sales and Service Consultant

Sales and service consultants are responsible for increasing sales and providing superior customer service to clients for their organization. They are in charge of providing customers all pertinent information on products or services being offered, closing sales, helping increase brand loyalty and customer satisfaction, and responding to client inquiries and complaints in a satisfactory manner. They use a personal computer to keep an accurate records of customer interaction for future reference. In addition, they educate customers on features and benefits of all the company offerings, as well as resolve billing discrepancies, service disruptions, and general service inquiries. Sales and service consultants also escalate issues as necessary to the correct company department. Generally, these consultants report their progress to the sales and service supervisor in their department.

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Sales and Service Consultant Tasks

  • Prepare and maintain records for sales leads and progress status of accounts.
  • Emphasize product features based on analyses of customers' needs, and on knowledge of product capabilities and limitations.
  • Attend special training of products or services to understand the product features, trends or styles of the products or services.
  • Sell the organization's specialized products or services to assigned customers.
  • Build relationships and identify the prospect's need for the products or services.

Common Career Paths for Sales and Service Consultant


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Pay by Experience Level for Sales and Service Consultant

Pay by Experience for a Sales and Service Consultant has a positive trend. An entry-level Sales and Service Consultant with less than 5 years of experience can expect to earn an average total compensation of $36,000 based on 62 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Sales and Service Consultant with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $41,000 based on 24 salaries. An experienced Sales and Service Consultant which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $59,000 based on 33 salaries. A Sales and Service Consultant with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $50,000 based on 13 salaries.

Related Job Salaries

Key Stats for Sales and Service Consultant

Gender

Female
50 %
Male
50 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 21 votes.
Less than 1 year
6%
1-4 years
43%
5-9 years
14%
10-19 years
26%
20 years or more
11%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Sales and Service Consultant Salaries

▲38%

▲17%

National Average
$43,000

▼4%

▼16%

Skills That Affect Sales and Service Consultant Salaries

National Average
$43,000

Customer Service
▼2%

▼5%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 21 votes.

Gender

Female
50 %
Male
50 %

Years of Experience

Less than 1 year
6%
1-4 years
43%
5-9 years
14%
10-19 years
26%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 60%
vision benefits
Vision: 57%
no benefits
None: 22%
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