Senior computer specialists are responsible for providing effective guidance and technical support for their organization. They are in charge of completing information technology (IT) services, including performing maintenance of IT assets. They participate in company meetings to suggest changes to the IT department's processes and improve the use of company resources. These specialists also assist with training sessions, act as a mentor to junior personnel, and use their expertise to solve complex computer problems by using a variety of software applications. Generally, these specialists report their progress to the systems administrator or director in their organization.
Senior computer specialists work on system architecture for different operating systems to synchronize company efforts. They provide assistance with end-user support tickets after they have been escalated by computer specialists in their department, as well as oversee the correct functioning of hardware devices such as servers and networks. They perform system administration tasks, including crucial data backup, configuring firewalls, and installation of workstations. Senior computer specialists also complete diagnosis of standard web protocols, database maintenance, and email server updating.
A bachelor's degree in computer science, information technology, or a similar field is necessary for this job. In addition, previous experience in a computer specialist position is required. Industry certifications may be preferred. Senior computing specialists must possess strong interpersonal skills to communicate with technical and non-technical staff. They should also work well in a team environment to reach all organizational goals in a timely manner; however, they must also perform effectively on their own with minimal supervision. Senior computer specialists must have extensive knowledge of different programming languages, web applications, and interoperability between system architecture.
Senior Computer Specialist Tasks
Assist users with software, hardware, and connectivity issues.
Recommend, install, configure, maintain, and upgrade all computer and networking software and hardware for use in an office, department, or small company.
Monitor network and systems for performance, security,and other issues.
Install, configure, maintain, upgrade, and troubleshoot file, email, and authentication servers, as well as Internet access and other networked services.