Senior computer specialists are responsible for providing effective guidance and technical support for their organization. They are in charge of completing information technology (IT) services, including performing maintenance of IT assets. They participate in company meetings to suggest changes to the IT department's processes and improve the use of company resources. These specialists also assist with training sessions, act as a mentor to junior personnel, and use their expertise to solve complex computer problems by using a variety of software applications. Generally, these specialists report their progress to the systems administrator or director in their organization.
Senior Computer Specialist Tasks
Monitor network and systems for performance, security,and other issues.
Install, configure, maintain, upgrade, and troubleshoot file, email, and authentication servers, as well as Internet access and other networked services.
Assist users with software, hardware, and connectivity issues.
Recommend, install, configure, maintain, and upgrade all computer and networking software and hardware for use in an office, department, or small company.