Senior Customer Service Representative (CSR) in Pittsburgh Salary

A Senior Customer Service Representative (CSR) in Pittsburgh, Pennsylvania earns an average wage of $16.59 per hour. Most people in this job have more than five years' experience in related jobs. A skill in Microsoft Office is associated with high pay for this job.

$25,342 - $54,548
$25K
$39K
$55K
MEDIAN: $38,674
10%
50%
90%

Add this chart to your site: 640px    300px

$12.54 - $18.95
$13
$17
$19
MEDIAN: $16.86
10%
50%
90%

Add this chart to your site: 640px    300px

$0$54K
Salary $25,342 - $54,548
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,226 - $51,485
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 11
Hourly Data $0$37
Hourly Rate $12.54 - $18.95
Overtime $27.00
Annual Data $0$51K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,226 - $51,485
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 14

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

About Pittsburgh, Pennsylvania

Allegheny County, Pennsylvania
304,385
Male:
149,690 (49.2%)
Female:
154,695 (50.8%)
Pittsburgh (/ˈpɪtsbərɡ/ PITS-burg) is a city in the Commonwealth of Pennsylvania in the United States, and is the county seat of Allegheny County. The Combined Statistical Area (CSA) population of 2,659,937 is the largest in both the Ohio Valley and Appalachia, the second-largest in Pennsylvania after Philadelphia and the 20th-largest in the U.S. Located at the confluence of the Allegheny and Monongahela rivers, which form the Ohio River, Pittsburgh is known as both "the Steel City" for its more than 300 steel-related businesses, and as the "City of Bridges" for its 446 bridges. The city features 30 skyscrapers, two inclines, a pre-revolutionary fortification and the Point State Park at the confluence of the rivers. The city developed as a vital link of the Atlantic coast and Midwest. The mineral-rich Allegheny Mountains made the area coveted by the French and British empires, Virginia, Whiskey Rebels, and Civil War raiders. Aside from steel,...
Pittsburgh:
$41,293
Pennsylvania:
$55,702
$858
Pittsburgh:
$108,400
Pennsylvania:
$170,600
4.3%

Senior Customer Service Representative (CSR) Job Listings

Key Stats for Senior Customer Service Representative (CSR)

Gender

Female
75 %
Male
25 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
1-4 years
12%
5-9 years
24%
10-19 years
52%
20 years or more
12%
ADVERTISEMENT
Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Customer Service Representative (CSR) Salaries

Late-Career
▲20%

Experienced
▲2%

▲1%

National Average
$38,000

Skills That Affect Senior Customer Service Representative (CSR) Salaries

Microsoft Office
▲16%

Customer Relations
▲7%

National Average
$38,000


Phone Support
▼1%

Call center operations
▼2%

Call Center
▼5%

Software Knowledge
▼11%

Microsoft Word
▼14%

Typing
▼17%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
75 %
Male
25 %

Years of Experience

1-4 years
12%
5-9 years
24%
10-19 years
52%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 79%
vision benefits
Vision: 68%
no benefits
None: 16%
ADVERTISEMENT