A Senior Customer Service Representative (CSR) in Portland, Oregon earns an average wage of $18.28 per hour. A skill in Customer Relationship Management (CRM) is associated with high pay for this job. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$34,831 - $58,500
$37K
MEDIAN: $36,625
50%

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$11.05 - $20.52
$11
$18
$21
MEDIAN: $18.28
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$36,625  
   
Bonus
$9,175  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,249 - $54,122  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 5
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$11.05 - $20.52  
   
Overtime
$20.73  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$9,175  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,249 - $54,122  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 18

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United States (change)

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About Portland, Oregon

Multnomah County, Oregon
632,187
Male:
313,516 (49.6%)
Female:
318,671 (50.4%)
Portland (/ˈpɔːrtlənd/) is the largest city in the U.S. state of Oregon and the seat of Multnomah County. It is located in the Willamette Valley region of the Pacific Northwest, at the confluence of the Willamette and Columbia Rivers. The city covers 145 square miles (380 square kilometers) and had an estimated population of 632,309 in 2015, making it the 26th most populous city in the United States. Approximately 2,389,228 people live in the Portland metropolitan statistical area (MSA), the 23rd most populous MSA in the United States. Its Combined Statistical Area (CSA) ranks 17th with a population of 3,022,178. Roughly 60% of Oregon's population resides within the Portland metropolitan area. Named after the city on the coast of Maine, the Oregon settlement began to be populated in the 1830s near the end of the Oregon Trail. Its water access provided convenient transportation of goods, and the timber industry was a...
Portland:
$60,892
Oregon:
$54,148
$1,047
Portland:
$348,300
Oregon:
$264,100
4.5%

Senior Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Senior Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Senior Customer Service Representative (CSR)

Gender

Female
64 %
Male
36 %
030
1-4 years
26%
5-9 years
17%
10-19 years
26%
20 years or more
30%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Customer Service Representative (CSR) Salaries

Late-Career
up arrow 6%

National Average
$38,000

Experienced
up arrow 1%

Mid-Career
up arrow 5%

Entry-Level
up arrow 6%

Skills That Affect Senior Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
up arrow 12%

National Average
$38,000

Office Administration
up arrow 3%

Phone Support
up arrow 4%

Data Processing
up arrow 4%

Customer Service
up arrow 6%

Typing
up arrow 6%

Customer Relations
up arrow 13%

Gender

Female
64 %
Male
36 %

Years of Experience

1-4 years
26%
5-9 years
17%
10-19 years
26%
20 years or more
30%

Common Health Benefits

medical benefits
Medical: 59%
dental benefits
Dental: 59%
vision benefits
Vision: 35%
dental benefits
None: 41%
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