Senior Customer Service Representative (CSR) in Louisville, Kentucky Salary

The average rate for a Senior Customer Service Representative (CSR) in Louisville, Kentucky is $15.67 per hour. Most people in this job have more than five years' experience in related jobs.

$38,421 - $44,255
$42K
MEDIAN: $41,558
50%

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$11.00 - $25.00
$11
$16
$25
MEDIAN: $15.67
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$41,558  
   
Bonus
$75.00  
Commission
$1,700  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,453 - $49,001  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 7
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$11.00 - $25.00  
   
Overtime
$26.61  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$75.00  
   
Commission
$1,700  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,453 - $49,001  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 14

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About Louisville, Kentucky

Jefferson County, Kentucky
760,026
Louisville (pronounced /ˈluːəvəl/, /ˈlʌvəl/ or /ˈluːiːvɪl/) is the largest city in the Commonwealth of Kentucky and the 30th-most populous city in the United States. It is one of two cities in Kentucky designated as first-class, the other being the state's second-largest city of Lexington. Louisville is the historical seat and, since 2003, the nominal seat of Jefferson County. Louisville was founded in 1778 by George Rogers Clark and is named after King Louis XVI of France, making Louisville one of the oldest cities west of the Appalachian Mountains. Sited beside the Falls of the Ohio, the only major obstruction to river traffic between the upper Ohio River and the Gulf of Mexico, the settlement first grew as a portage site. It was the founding city of the Louisville and Nashville Railroad, which grew into a 6,000-mile (9,700 km) system across 13 states. Today, the city is known as the home of the...

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Key Stats for Senior Customer Service Representative (CSR)

Gender

Female
83 %
Male
17 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
047
1-4 years
14%
5-9 years
5%
10-19 years
48%
20 years or more
33%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Customer Service Representative (CSR) Salaries

Late-Career
up arrow 14%

Experienced
0%

National Average
$37,000

Skills That Affect Senior Customer Service Representative (CSR) Salaries

Microsoft Word
0%

National Average
$37,000

Customer Relations
up arrow 7%

Training
up arrow 8%

Customer Service
up arrow 9%

Customer Relationship Management (CRM)
up arrow 16%

Call center operations
up arrow 17%

Call Center
up arrow 21%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
83 %
Male
17 %

Years of Experience

1-4 years
14%
5-9 years
5%
10-19 years
48%
20 years or more
33%

Common Health Benefits

medical benefits
Medical: 64%
dental benefits
Dental: 79%
vision benefits
Vision: 64%
dental benefits
None: 21%
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