Senior Customer Service Representative (CSR) in San Antonio, Texas Salary

A Senior Customer Service Representative (CSR) in San Antonio, Texas earns an average wage of $14.89 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. The skills that increase pay for this job the most are Insurance and Customer Relationship Management (CRM).

$30,346 - $68,510
(Median)
$30K
$40K
$69K
MEDIAN: $39,681
10%
50%
90%

Add this chart to your site: 640px    300px

$12.27 - $20.27
(Median)
$12
$15
$20
MEDIAN: $14.00
10%
50%
90%

Add this chart to your site: 640px    300px

Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$30,346 - $68,510  
   
Bonus
$2,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,385 - $46,303  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 12
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$12.27 - $20.27  
   
Overtime
$22.93  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$2,500  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,385 - $46,303  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 27
United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Employers: Start Here »

Senior Customer Service Representative (CSR) Job Listings

Search for more jobs:

Pay by Experience Level for Senior Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Employers: Start Here »

Experience Affects Senior Customer Service Representative (CSR) Salaries

Experienced
up arrow 2%

Late-Career
up arrow 2%

National Average
$34,000

Entry-Level
up arrow 4%

Mid-Career
up arrow 5%

Skills That Affect Senior Customer Service Representative (CSR) Salaries

Insurance
up arrow 17%

Customer Relationship Management (CRM)
up arrow 12%

Customer Service Metrics
up arrow 2%

National Average
$34,000

Call Center
up arrow 1%

Customer Relations
up arrow 1%

Typing
up arrow 3%

Microsoft Word
up arrow 3%

Call center operations
up arrow 5%

Phone Support
up arrow 5%

Microsoft Office
up arrow 6%

Software Knowledge
up arrow 7%

Customer Service
up arrow 8%

Data Processing
up arrow 8%

Training
up arrow 15%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
90 %
Male
10 %

Years of Experience

1-4 years
26%
5-9 years
28%
10-19 years
33%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 81%
medical benefits
Vision: 73%
dental benefits
None: 8%
ADVERTISEMENT