Senior Customer Service Representative (CSR) in San Antonio, Texas Salary

A Senior Customer Service Representative (CSR) in San Antonio, Texas earns an average wage of $14.97 per hour. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.

$29,590 - $49,069
$30K
$39K
$49K
MEDIAN: $38,974
10%
50%
90%

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$12.17 - $19.75
$12
$15
$20
MEDIAN: $15.28
10%
50%
90%

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$0$49K
Salary $29,590 - $49,069
Bonus $3,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,277 - $45,065
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 10
Hourly Data $0$20
Hourly Rate $12.17 - $19.75
Overtime $20.69
Annual Data $0$45K
Bonus $3,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,277 - $45,065
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 21

Find Out Exactly What You Should Be Paid

United States (change)

About San Antonio, Texas

Bexar County, Texas
1,469,824
Male:
721,405 (49.1%)
Female:
748,419 (50.9%)
San Antonio (/ˌsæn ænˈtoʊni.oʊ/ Spanish for "Saint Anthony"), officially the City of San Antonio, is the seventh-most populated city in the United States and the second-most populous city in the state of Texas, with a population of 1,409,019. It was the fastest growing of the top 10 largest cities in the United States from 2000 to 2010, and the second from 1990 to 2000. The city straddles South Texas and Central Texas and is on the southwestern corner of an urban megaregion known as the Texas Triangle. San Antonio serves as the seat of Bexar County. Recent annexations have extended the city's boundaries into Medina County and, though for only a very tiny area near the city of Garden Ridge, into Comal County. The city has characteristics of other western urban centers in which there are sparsely populated areas and a low density rate outside of the city limits. San Antonio is...
San Antonio:
$48,869
Texas:
$55,653
$901
San Antonio:
$126,600
Texas:
$152,000
3.8%

Senior Customer Service Representative (CSR) Job Listings

Pay by Experience Level for Senior Customer Service Representative (CSR)

Pay by Experience for a Senior Customer Service Representative (CSR) has a positive trend. An entry-level Senior Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $32,000 based on 14 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Senior Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $34,000 based on 12 salaries. An experienced Senior Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $34,000 based on 16 salaries. A Senior Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $38,000 based on 6 salaries.

Key Stats for Senior Customer Service Representative (CSR)

Gender

Female
88 %
Male
12 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
1-4 years
23%
5-9 years
23%
10-19 years
39%
20 years or more
16%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Customer Service Representative (CSR) Salaries

Late-Career
▲7%

National Average
$35,000

▼3%

▼4%

▼9%

Skills That Affect Senior Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
▲7%

National Average
$35,000

Customer Service Metrics
▼2%

Customer Relations
▼4%

Call Center
▼6%

Microsoft Word
▼7%

Typing
▼8%

Microsoft Office
▼8%


Phone Support
▼9%

Data Processing
▼9%


Software Knowledge
▼11%

Training
▼12%

Microsoft Excel
▼15%

Office Administration
▼19%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
88 %
Male
12 %

Years of Experience

1-4 years
23%
5-9 years
23%
10-19 years
39%
20 years or more
16%

Common Health Benefits

medical benefits
Medical: 91%
dental benefits
Dental: 86%
vision benefits
Vision: 82%
no benefits
None:
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