Senior Customer Service Representative (CSR) at Verizon Wireless Salary

A Senior Customer Service Representative (CSR) at Verizon Wireless earns an average wage of $16.71 per hour. The highest paying skills associated with this job are Customer Relations and Phone Support. Most people move on to other jobs if they have more than 20 years' experience in this field.

$10.39 - $22.81
$10
$17
$23
MEDIAN: $16.71
10%
50%
90%

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National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$10.39 - $22.81  
   
Overtime
$23.97  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$3,300  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,226 - $51,700  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 11

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Senior Customer Service Representative (CSR) Job Listings

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Key Stats for Senior Customer Service Representative (CSR)

Gender

Female
60 %
Male
40 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
1-4 years
33%
5-9 years
40%
10-19 years
27%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Customer Service Representative (CSR) Salaries

Experienced
▲18%

National Average
$37,000

Mid-Career
▼2%

Skills That Affect Senior Customer Service Representative (CSR) Salaries

Customer Relations
▲20%

Phone Support
▲14%

Typing
▲10%

Microsoft Office
▲10%

Call Center
▲8%

Call center operations
▲6%

Customer Service
▲2%

National Average
$37,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
60 %
Male
40 %

Years of Experience

1-4 years
33%
5-9 years
40%
10-19 years
27%

Common Health Benefits

medical benefits
Medical: 100%
dental benefits
Dental: 93%
vision benefits
Vision: 100%
no benefits
None: