Senior Customer Service Representative (CSR) at Verizon Wireless Salary

A Senior Customer Service Representative (CSR) at Verizon Wireless earns an average wage of $16.71 per hour. The highest paying skills associated with this job are Phone Support and Customer Relations.

$10.39 - $21.79
$10
$17
$22
MEDIAN: $16.71
10%
50%
90%

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National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$10.39 - $21.79  
   
Overtime
$23.97  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$3,052  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,226 - $50,750  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 11

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Key Stats for Senior Customer Service Representative (CSR)

Gender

Female
64 %
Male
36 %

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 3 votes.
1-4 years
33%
5-9 years
33%
10-19 years
33%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Senior Customer Service Representative (CSR) Salaries

Phone Support
▲14%

Customer Relations
▲14%

Typing
▲10%

Microsoft Office
▲10%

Call Center
▲8%

Call center operations
▲4%

Customer Service
▲2%

National Average
$37,000

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 3 votes.

Gender

Female
64 %
Male
36 %

Years of Experience

1-4 years
33%
5-9 years
33%
10-19 years
33%

Common Health Benefits

medical benefits
Medical: 100%
dental benefits
Dental: 93%
vision benefits
Vision: 100%
dental benefits
None:
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