A Senior Customer Service Representative (CSR) at Verizon Wireless earns an average wage of $16.84 per hour. The highest paying skills associated with this job are Phone Support and Call center operations.

$10.32 - $21.94
$10
$17
$22
MEDIAN: $16.00
10%
50%
90%

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National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$10.32 - $21.94  
   
Overtime
$15.12  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$3,300  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,746 - $49,612  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 10

Find Out Exactly What You Should Be Paid

United States (change)

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Senior Customer Service Representative (CSR) Job Listings

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Key Stats for Senior Customer Service Representative (CSR)

Gender

Female
86 %
Male
14 %
1-4 years
30%
5-9 years
40%
10-19 years
30%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Senior Customer Service Representative (CSR) Salaries

Phone Support
up arrow 16%

Call center operations
up arrow 12%

Call Center
up arrow 10%

Customer Service
up arrow 2%

National Average
$36,000

Gender

Female
86 %
Male
14 %

Years of Experience

1-4 years
30%
5-9 years
40%
10-19 years
30%

Common Health Benefits

medical benefits
Medical: 100%
dental benefits
Dental: 90%
vision benefits
Vision: 100%
dental benefits
None:
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