Senior Customer Service Representative (CSR) with Computer Service Skills Salary

The average pay for a Senior Customer Service Representative (CSR) with Computer Service skills is $16.19 per hour.

$28,572 - $63,786
$29K
$41K
$64K
MEDIAN: $41,242
10%
50%
90%

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$12.07 - $22.14
$12
$16
$22
MEDIAN: $16.36
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$28,572 - $63,786  
   
Bonus
$500 - $7,000  
Profit Sharing
$4,000  
Commission
$2,750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,005 - $54,048  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 77
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$12.07 - $22.14  
   
Hourly Tips
$0.33  
Overtime
$15.46 - $34.56  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$500 - $7,000  
   
Commission
$2,750  
Profit Sharing
$4,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,005 - $54,048  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 167

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Pay by Experience Level for Senior Customer Service Representative (CSR)

Pay by Experience for a Senior Customer Service Representative (CSR) has a positive trend. An entry-level Senior Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $32,000 based on 71 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Senior Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $37,000 based on 86 salaries. An experienced Senior Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $41,000 based on 90 salaries. A Senior Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $43,000 based on 44 salaries.

Key Stats for Senior Customer Service Representative (CSR)

Gender

Female
76 %
Male
24 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 50 votes.
Less than 1 year
0%
1-4 years
21%
5-9 years
25%
10-19 years
34%
20 years or more
20%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Customer Service Representative (CSR) Salaries

Late-Career
▲16%

Experienced
▲10%

National Average
$37,000

Mid-Career
▼2%

Entry-Level
▼13%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 50 votes.

Gender

Female
76 %
Male
24 %

Years of Experience

Less than 1 year
0%
1-4 years
21%
5-9 years
25%
10-19 years
34%
20 years or more
20%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 67%
vision benefits
Vision: 57%
no benefits
None: 23%
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