Average Senior Customer Service Representative (CSR) with Computer Service Skills Hourly Pay

$16.46
Avg. Base Hourly Rate (USD)
10%
$12.33
MEDIAN
$16.46
90%
$22.71

The average hourly pay for a Senior Customer Service Representative (CSR) is $16.46 in 2024

Hourly Rate
$12 - $23
Bonus
$498 - $5k
Profit Sharing
$0 - $3k
Commission
$2k - $7k
Total Pay
$27k - $56k
Is Average Senior Customer Service Representative (CSR) with Computer Service Skills Hourly Pay your job title? Find out what you should be paid
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What is the Pay by Experience Level for Senior Customer Service Representative (CSR)s?

What Do Senior Customer Service Representative (CSR)s Do?

Senior Customer Service Representative (CSR) Tasks
  • Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
  • May mentor or give direction to junior team members and provide training on best practices.
  • May assist management in ensuring performance goals are met.
  • Assists the Customer Service Representative (CSR) with difficult cases.
  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
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FAQs About Senior Customer Service Representative (CSR)s

What is the highest pay for Senior Customer Service Representative (CSR)s?

Our data indicates that the highest pay for a Senior Customer Service Representative (CSR) is $22.71 / hour

What is the lowest pay for Senior Customer Service Representative (CSR)s?

Our data indicates that the lowest pay for a Senior Customer Service Representative (CSR) is $12.33 / hour

How can Senior Customer Service Representative (CSR)s increase their salary?

Increasing your pay as a Senior Customer Service Representative (CSR) is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Senior Customer Service Representative (CSR) that oversees more junior Senior Customer Service Representative (CSR)s, this experience can increase the likelihood to earn more.