Senior Customer Service Representative (CSR) in San Diego, California Salary

A Senior Customer Service Representative (CSR) in San Diego, California earns an average wage of $19.42 per hour. The highest paying skills associated with this job are Insurance, Microsoft Office, and Microsoft Word. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$45,781 - $70,000
$50K
MEDIAN: $50,398
50%

Add this chart to your site: 640px    300px

$12.37 - $31.03
$12
$19
$31
MEDIAN: $19.42
10%
50%
90%

Add this chart to your site: 640px    300px

Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$27K$54K$81K
Salary
$50,398  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,268 - $79,463  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 7
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$12.37 - $31.03  
   
Overtime
$36.13  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,268 - $79,463  
   
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 13

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

About San Diego, California

San Diego County, California
1,394,907
Male:
693,826 (49.7%)
Female:
701,081 (50.3%)
San Diego /ˌsæn diːˈeɪɡoʊ/ (Spanish for "Saint Didacus") is a major city in California, United States. It is in San Diego County, on the coast of the Pacific Ocean in Southern California, approximately 120 miles (190 km) south of Los Angeles and immediately adjacent to the border with Mexico. With an estimated population of 1,394,928 as of July 1, 2015, San Diego is the eighth-largest city in the United States and second-largest in California. It is part of the San Diego–Tijuana conurbation, the second-largest transborder agglomeration between the US and a bordering country after Detroit–Windsor, with a population of 4,922,723 people. San Diego is known as "the birthplace of California" and is known for its mild year-round climate, natural deep-water harbor, extensive beaches, long association with the United States Navy and recent emergence as a healthcare and biotechnology development center. Historically home to the Kumeyaay people, San Diego was the first site visited...
San Diego:
$67,871
California:
$64,500
$1,444
San Diego:
$526,900
California:
$449,100
4.5%

Senior Customer Service Representative (CSR) Job Listings

Search for more jobs:

Pay by Experience Level for Senior Customer Service Representative (CSR)

Pay by Experience for a Senior Customer Service Representative (CSR) has a positive trend. An entry-level Senior Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $40,000 based on 7 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Senior Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $41,000 based on 8 salaries. An experienced Senior Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $45,000 based on 8 salaries. A Senior Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $50,000 based on 7 salaries.

Key Stats for Senior Customer Service Representative (CSR)

Gender

Female
75 %
Male
25 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
1-4 years
25%
5-9 years
25%
10-19 years
20%
20 years or more
30%
ADVERTISEMENT
Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Customer Service Representative (CSR) Salaries

Late-Career
▲15%

Experienced
▲5%

National Average
$43,000

Mid-Career
▼5%

Entry-Level
▼8%

Skills That Affect Senior Customer Service Representative (CSR) Salaries

Insurance
▲19%

Microsoft Office
▲13%

Microsoft Word
▲12%

Phone Support
▲6%

Typing
▲6%

Software Knowledge
▲2%

National Average
$43,000

Call center operations
▼2%

Training
▼4%

Customer Service
▼5%

Call Center
▼6%

Customer Relations
▼6%

Data Processing
▼8%

Customer Relationship Management (CRM)
▼11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
75 %
Male
25 %

Years of Experience

1-4 years
25%
5-9 years
25%
10-19 years
20%
20 years or more
30%

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 75%
vision benefits
Vision: 69%
no benefits
None: 6%
ADVERTISEMENT