Senior Customer Service Representative (CSR) in San Diego, California Salary

A Senior Customer Service Representative (CSR) in San Diego, California earns an average wage of $19.64 per hour. The skills that increase pay for this job the most are Insurance and Microsoft Word.

$30,609 - $78,297
$31K
$47K
$78K
MEDIAN: $46,601
10%
50%
90%

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$15.16 - $29.50
$15
$20
$30
MEDIAN: $19.64
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$27K$54K$81K
Salary
$30,609 - $78,297  
   
Bonus
$3,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,340 - $71,490  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 12
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$15.16 - $29.50  
   
Overtime
$45.56  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Bonus
$3,600  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,340 - $71,490  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 14

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About San Diego, California

San Diego County, California
1,394,907
Male:
693,826 (49.7%)
Female:
701,081 (50.3%)
San Diego /ˌsæn diːˈeɪɡoʊ/ (Spanish for "Saint Didacus") is a major city in California, United States. It is in San Diego County, on the coast of the Pacific Ocean in Southern California, approximately 120 miles (190 km) south of Los Angeles and immediately adjacent to the border with Mexico. With an estimated population of 1,394,928 as of July 1, 2015, San Diego is the eighth-largest city in the United States and second-largest in California. It is part of the San Diego–Tijuana conurbation, the second-largest transborder agglomeration between the US and a bordering country after Detroit–Windsor, with a population of 4,922,723 people. San Diego is known as "the birthplace of California" and is known for its mild year-round climate, natural deep-water harbor, extensive beaches, long association with the United States Navy and recent emergence as a healthcare and biotechnology development center. Historically home to the Kumeyaay people, San Diego was the first site visited...
San Diego:
$67,871
California:
$64,500
$1,444
San Diego:
$526,900
California:
$449,100
4.5%

Senior Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Senior Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Senior Customer Service Representative (CSR)

Gender

Female
75 %
Male
25 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
030
1-4 years
15%
5-9 years
31%
10-19 years
23%
20 years or more
31%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Customer Service Representative (CSR) Salaries

Late-Career
up arrow 11%

Experienced
up arrow 2%

National Average
$43,000

Mid-Career
up arrow 6%

Entry-Level
up arrow 20%

Skills That Affect Senior Customer Service Representative (CSR) Salaries

Insurance
up arrow 20%

Microsoft Word
up arrow 13%

Microsoft Office
up arrow 8%

Phone Support
up arrow 6%

Typing
up arrow 6%

Call center operations
up arrow 3%

Training
up arrow 2%

Software Knowledge
up arrow 2%

National Average
$43,000

Customer Service
up arrow 4%

Customer Relations
up arrow 4%

Call Center
up arrow 6%

Customer Relationship Management (CRM)
up arrow 7%

Data Processing
up arrow 8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
75 %
Male
25 %

Years of Experience

1-4 years
15%
5-9 years
31%
10-19 years
23%
20 years or more
31%

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 75%
vision benefits
Vision: 70%
dental benefits
None: 5%
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