Senior Customer Service Representative (CSR) with Project Management Skills Salary

A Senior Customer Service Representative (CSR) with Project Management skills earns an average wage of $17.66 per hour.

$34,166 - $65,065
$34K
$49K
$65K
MEDIAN: $49,143
10%
50%
90%

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$13.95 - $24.34
$14
$18
$24
MEDIAN: $18.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$34,166 - $65,065  
   
Bonus
$408.51 - $7,946  
Profit Sharing
$6,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,853 - $62,899  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 74
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$13.95 - $24.34  
   
Overtime
$20.94 - $38.31  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$408.51 - $7,946  
   
Profit Sharing
$6,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,853 - $62,899  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 83

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Pay by Experience Level for Senior Customer Service Representative (CSR)

Pay by Experience for a Senior Customer Service Representative (CSR) has a positive trend. An entry-level Senior Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $39,000 based on 39 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Senior Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $41,000 based on 51 salaries. An experienced Senior Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $42,000 based on 63 salaries. A Senior Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $49,000 based on 41 salaries.

Key Stats for Senior Customer Service Representative (CSR)

Gender

Female
74 %
Male
26 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 42 votes.
1-4 years
19%
5-9 years
24%
10-19 years
31%
20 years or more
27%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Customer Service Representative (CSR) Salaries

Late-Career
▲17%

Experienced
▼0%

National Average
$42,000

Mid-Career
▼2%

Entry-Level
▼7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 42 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

1-4 years
19%
5-9 years
24%
10-19 years
31%
20 years or more
27%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 77%
vision benefits
Vision: 68%
no benefits
None: 15%
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