Senior Customer Service Representative (CSR) in Minneapolis, Minnesota Salary

A Senior Customer Service Representative (CSR) in Minneapolis, Minnesota earns an average wage of $19.96 per hour. Most people in this job have more than five years' experience in related jobs.

$39,677 - $47,083
$44K
MEDIAN: $43,850
50%

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$15.43 - $24.59
$15
$20
$25
MEDIAN: $19.72
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$43,850  
   
Bonus
$2,400  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,651 - $53,626  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 8
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$15.43 - $24.59  
   
Overtime
$30.07  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$2,400  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,651 - $53,626  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 14

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About Minneapolis, Minnesota

Hennepin County, Minnesota
410,935
Male:
206,547 (50.3%)
Female:
204,388 (49.7%)
Minneapolis (/ˌmɪniˈæpəlɪs/) is the county seat of Hennepin County, and larger of the Twin Cities, the 16th-largest metropolitan area in the United States, containing about 3.5 million residents. As of 2015, Minneapolis is the largest city in the state of Minnesota and 46th-largest in the United States with a population of 410,939. Minneapolis and Saint Paul anchor the second-largest economic center in the Midwest, after Chicago. Minneapolis lies on both banks of the Mississippi River, just north of the river's confluence with the Minnesota River, and adjoins Saint Paul, the state's capital. The city is abundantly rich in water, with thirteen lakes, wetlands, the Mississippi River, creeks and waterfalls, many connected by parkways in the Chain of Lakes and the Grand Rounds National Scenic Byway. It was once the world's flour milling capital and a hub for timber. The city and surrounding region is the primary business center between Chicago and...
Minneapolis:
$54,571
Minnesota:
$63,488
$912
Minneapolis:
$227,500
Minnesota:
$200,000
4.3%

Senior Customer Service Representative (CSR) Job Listings

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Key Stats for Senior Customer Service Representative (CSR)

Gender

Female
77 %
Male
23 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
1-4 years
18%
5-9 years
23%
10-19 years
36%
20 years or more
23%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Customer Service Representative (CSR) Salaries

▲11%

Late-Career
▲7%

National Average
$43,000

Skills That Affect Senior Customer Service Representative (CSR) Salaries

Microsoft Word
▲8%


Call center operations
▲6%

Microsoft Office
▲4%

Phone Support
▲4%

Typing
▲3%

Customer Relationship Management (CRM)
▲2%

Insurance
▲2%

Inside Sales
▲1%

Call Center
▼0%

Customer Relations
▼0%

National Average
$43,000

Data Processing
▼1%

Microsoft Excel
▼4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
77 %
Male
23 %

Years of Experience

1-4 years
18%
5-9 years
23%
10-19 years
36%
20 years or more
23%

Common Health Benefits

medical benefits
Medical: 95%
dental benefits
Dental: 84%
vision benefits
Vision: 63%
no benefits
None: 5%
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