Experienced Senior Customer Service Representative (CSR) with Call Center Skills Salary

The average wage for an Experienced Senior Customer Service Representative (CSR) with Call Center skills is $16.03 per hour.

$29,830 - $55,850
$30K
$40K
$56K
MEDIAN: $39,615
10%
50%
90%

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$12.07 - $21.38
$12
$16
$21
MEDIAN: $16.03
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$29,830 - $55,850  
   
Bonus
$0.00 - $3,584  
Profit Sharing
$293.61 - $1,931  
Commission
$405.47 - $14,795  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,442 - $50,390  
Country: United States | Currency: USD | Updated: 13 Jan 2016 | Individuals Reporting: 144
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$12.07 - $21.38  
   
Overtime
$15.20 - $33.47  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$0.00 - $3,584  
   
Commission
$405.47 - $14,795  
Profit Sharing
$293.61 - $1,931  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,442 - $50,390  
Country: United States | Currency: USD | Updated: 13 Jan 2016 | Individuals Reporting: 387
© PayScale, Inc. @ www.payscale.com

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Key Stats for Senior Customer Service Representative (CSR)

Gender

Female
79 %
Male
21 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 90 votes.
10-19 years
86%
20 years or more
14%
Location:
Years in Fields/Career:
United States (change)

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 90 votes.

Gender

Female
79 %
Male
21 %

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 81%
vision benefits
Vision: 69%
dental benefits
None: 11%
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