Senior Customer Service Representative (CSR) with Sales Skills Salary

The average pay for a Senior Customer Service Representative (CSR) with Sales skills is $15.48 per hour.

$29,244 - $57,300
$29K
$41K
$57K
MEDIAN: $40,793
10%
50%
90%

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$10.96 - $21.23
$11
$15
$21
MEDIAN: $15.48
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$29,244 - $57,300  
   
Bonus
$586 - $8,081  
Profit Sharing
$4,000  
Commission
$679 - $11,335  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,085 - $52,217  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 81
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$10.96 - $21.23  
   
Overtime
$15.15 - $33.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$586 - $8,081  
   
Commission
$679 - $11,335  
Profit Sharing
$4,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,085 - $52,217  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 165

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Pay by Experience Level for Senior Customer Service Representative (CSR)

Pay by Experience for a Senior Customer Service Representative (CSR) has a positive trend. An entry-level Senior Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $31,000 based on 86 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Senior Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $37,000 based on 79 salaries. An experienced Senior Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $40,000 based on 91 salaries. A Senior Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $41,000 based on 45 salaries.

Key Stats for Senior Customer Service Representative (CSR)

Gender

Female
81 %
Male
19 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 61 votes.
Less than 1 year
0%
1-4 years
29%
5-9 years
23%
10-19 years
30%
20 years or more
18%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Customer Service Representative (CSR) Salaries

Late-Career
▲15%

Experienced
▲11%

Mid-Career
▲3%

National Average
$36,000

Entry-Level
▼12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 61 votes.

Gender

Female
81 %
Male
19 %

Years of Experience

Less than 1 year
0%
1-4 years
29%
5-9 years
23%
10-19 years
30%
20 years or more
18%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 69%
vision benefits
Vision: 58%
no benefits
None: 20%