Senior Customer Service Representative (CSR) with Customer Service Skills in Phoenix, Arizona Salary

A Senior Customer Service Representative (CSR) with Customer Service skills in Phoenix, Arizona earns an average wage of $16.69 per hour. Experience has a moderate effect on salary for this job. Most people move on to other jobs if they have more than 20 years' experience in this field.

$32,047 - $46,970
(Median)
$
$43K
$
MEDIAN: $43,267
50%

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$12.60 - $24.26
(Median)
$13
$17
$24
MEDIAN: $16.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$43,268  
   
Bonus
$1,850  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,077 - $57,804  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 8
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$12.60 - $24.26  
   
Overtime
$24.73  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$1,850  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,077 - $57,804  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 21
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Experience Affects Senior Customer Service Representative (CSR) Salaries

Experienced
up arrow 19%

Mid-Career
0%

National Average
$41,000

Entry-Level
up arrow 22%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.

Gender

Female
65 %
Male
35 %

Years of Experience

Less than 1 year
3%
1-4 years
17%
5-9 years
45%
10-19 years
28%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 96%
dental benefits
Dental: 83%
medical benefits
Vision: 78%
dental benefits
None: 4%
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