Senior Customer Service Representative (CSR) at Bank of America Corp. (BOFA) Salary

The average pay for a Senior Customer Service Representative (CSR) at Bank of America Corp. (BOFA) is $18.45 per hour. Most people move on to other jobs if they have more than 20 years' experience in this field.

$14.79 - $21.40
$15
$18
$21
MEDIAN: $18.45
10%
50%
90%

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National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$14.79 - $21.40  
   
Overtime
$30.31  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$3,443  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,229 - $50,542  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 10

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Senior Customer Service Representative (CSR) Job Listings

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Key Stats for Senior Customer Service Representative (CSR)

Gender

Female
55 %
Male
45 %
1-4 years
17%
5-9 years
58%
10-19 years
17%
20 years or more
8%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Customer Service Representative (CSR) Salaries

Mid-Career
▲9%

National Average
$38,000

Experienced
▼1%

Skills That Affect Senior Customer Service Representative (CSR) Salaries

Call center operations
▲4%

Customer Service
▲3%

Phone Support
▲2%

Typing
▲1%

National Average
$38,000

Call Center
▼3%

Gender

Female
55 %
Male
45 %

Years of Experience

1-4 years
17%
5-9 years
58%
10-19 years
17%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 100%
dental benefits
Dental: 100%
vision benefits
Vision: 100%
dental benefits
None:
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