Senior Customer Service Representative (CSR) with Office Administration Skills Salary

The average rate for a Senior Customer Service Representative (CSR) with Office Administration skills is $15.92 per hour.

$29,983 - $58,501
$30K
$41K
$59K
MEDIAN: $40,820
10%
50%
90%

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$11.83 - $21.65
$12
$16
$22
MEDIAN: $16.09
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$29,983 - $58,501  
   
Bonus
$400.89 - $5,128  
Profit Sharing
$6,500  
Commission
$1,800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,768 - $52,402  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 112
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$11.83 - $21.65  
   
Hourly Tips
$0.00  
Overtime
$15.64 - $31.27  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$400.89 - $5,128  
   
Commission
$1,800  
Profit Sharing
$6,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,768 - $52,402  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 187

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Pay by Experience Level for Senior Customer Service Representative (CSR)

Pay by Experience for a Senior Customer Service Representative (CSR) has a positive trend. An entry-level Senior Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $34,000 based on 75 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Senior Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $37,000 based on 94 salaries. An experienced Senior Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $37,000 based on 155 salaries. A Senior Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $41,000 based on 61 salaries.

Key Stats for Senior Customer Service Representative (CSR)

Gender

Female
89 %
Male
11 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 78 votes.
1-4 years
15%
5-9 years
21%
10-19 years
44%
20 years or more
20%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Customer Service Representative (CSR) Salaries

Late-Career
▲10%

Experienced
▼0%

Mid-Career
▼0%

National Average
$37,000

Entry-Level
▼10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 78 votes.

Gender

Female
89 %
Male
11 %

Years of Experience

1-4 years
15%
5-9 years
21%
10-19 years
44%
20 years or more
20%

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 66%
vision benefits
Vision: 58%
no benefits
None: 21%
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