Senior Customer Service Representative (CSR) in Sacramento, California Salary

A Senior Customer Service Representative (CSR) in Sacramento, California earns an average wage of $19.00 per hour. Most people in this job have more than five years' experience in related jobs. The skills that increase pay for this job the most are Microsoft Excel and Typing.

$37,733 - $62,305
$46K
MEDIAN: $46,500
50%

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$12.16 - $32.33
$12
$17
$32
MEDIAN: $16.60
10%
50%
90%

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$0$75K
Salary $46,500
Bonus $1,850
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,670 - $75,760
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 6
Hourly Data $0$53
Hourly Rate $12.16 - $32.33
Overtime $40.60
Annual Data $0$75K
Bonus $1,850
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,670 - $75,760
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 11

Find Out Exactly What You Should Be Paid

United States (change)

About Sacramento, California

Sacramento County, California
490,715
Male:
237,724 (48.4%)
Female:
252,991 (51.6%)
Sacramento (/ˌsækrəˈmɛntoʊ/; Spanish: [sakɾaˈmento]) is the capital city of the U.S. state of California and the seat of Sacramento County. It is at the confluence of the Sacramento River and the American River in the northern portion of California's expansive Central Valley. Its estimated 2014 population of 485,199 made it the sixth-largest city in California, and the 35th largest city in the United States. Sacramento is the cultural and economic core of the Sacramento metropolitan area, which includes seven counties with a 2010 population of 2,414,783. Its metropolitan area is the fourth largest in California after the Greater Los Angeles area, the San Francisco Bay Area, and the San Diego metropolitan area, and is the 27th largest in the United States. In 2002, the Civil Rights Project at Harvard University conducted for TIME magazine named Sacramento "America's Most Diverse City". Sacramento became a city through the efforts of the Swiss immigrant John...
Sacramento:
$52,151
California:
$64,500
$1,085
Sacramento:
$287,300
California:
$449,100
5.1%

Senior Customer Service Representative (CSR) Job Listings

Key Stats for Senior Customer Service Representative (CSR)

Gender

Female
70 %
Male
30 %

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 3 votes.
1-4 years
6%
5-9 years
18%
10-19 years
59%
20 years or more
18%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Customer Service Representative (CSR) Salaries

▲31%

Late-Career
▲17%

National Average
$43,000

Skills That Affect Senior Customer Service Representative (CSR) Salaries

Microsoft Excel
▲38%

Typing
▲38%

Microsoft Office
▲2%

Call center operations
▲2%

Customer Service
▼0%

Phone Support
▼0%

Microsoft Word
▼0%

National Average
$43,000

Data Processing
▼1%

Customer Service Metrics
▼1%

Training
▼1%

Call Center
▼9%

Customer Relations
▼10%

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 3 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

1-4 years
6%
5-9 years
18%
10-19 years
59%
20 years or more
18%

Common Health Benefits

medical benefits
Medical: 100%
dental benefits
Dental: 71%
vision benefits
Vision: 50%
no benefits
None:
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