Senior Customer Service Representative (CSR) in Sacramento, California Salary

A Senior Customer Service Representative (CSR) in Sacramento, California earns an average wage of $19.00 per hour. Most people in this job have more than five years' experience in related jobs. The skills that increase pay for this job the most are Microsoft Excel and Typing.

$39,184 - $72,414
$53K
MEDIAN: $53,000
50%

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$12.08 - $32.56
$12
$19
$33
MEDIAN: $19.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Salary
$53,000  
   
Bonus
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,179 - $82,000  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 9
© PayScale, Inc. @ www.payscale.com
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$12.08 - $32.56  
   
Overtime
$38.55  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$2,000  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,179 - $82,000  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 10
© PayScale, Inc. @ www.payscale.com

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About Sacramento, California

Sacramento County, California
490,715
Male:
237,724 (48.4%)
Female:
252,991 (51.6%)
Sacramento (/ˌsækrəˈmɛntoʊ/; Spanish: [sakɾaˈmento]) is the capital city of the U.S. state of California and the seat of Sacramento County. It is at the confluence of the Sacramento River and the American River in the northern portion of California's expansive Central Valley. Its estimated 2014 population of 485,199 made it the sixth-largest city in California, and the 35th largest city in the United States. Sacramento is the cultural and economic core of the Sacramento metropolitan area, which includes seven counties with a 2010 population of 2,414,783. Its metropolitan area is the fourth largest in California after the Greater Los Angeles area, the San Francisco Bay Area, and the San Diego metropolitan area, and is the 27th largest in the United States. In 2002, the Civil Rights Project at Harvard University conducted for TIME magazine named Sacramento "America's Most Diverse City". Sacramento became a city through the efforts of the Swiss immigrant John...
Sacramento:
$52,151
California:
$64,500
$1,085
Sacramento:
$287,300
California:
$449,100
5.1%

Senior Customer Service Representative (CSR) Job Listings

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Key Stats for Senior Customer Service Representative (CSR)

Gender

Female
70 %
Male
30 %

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 3 votes.
1-4 years
5%
5-9 years
16%
10-19 years
58%
20 years or more
21%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Customer Service Representative (CSR) Salaries

▲10%

National Average
$52,000

Late-Career
▼1%

Skills That Affect Senior Customer Service Representative (CSR) Salaries

Microsoft Excel
▲16%

Typing
▲16%

National Average
$52,000

Microsoft Office
▼14%

Call center operations
▼14%

Customer Service
▼16%

Phone Support
▼16%

Microsoft Word
▼16%

Data Processing
▼17%

Customer Service Metrics
▼17%

Training
▼17%

Call Center
▼23%

Customer Relations
▼25%

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 3 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

1-4 years
5%
5-9 years
16%
10-19 years
58%
20 years or more
21%

Common Health Benefits

medical benefits
Medical: 100%
dental benefits
Dental: 71%
vision benefits
Vision: 50%
dental benefits
None:
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