Senior Customer Service Representative (CSR) with Call center operations Skills Salary

A Senior Customer Service Representative (CSR) with Call center operations skills earns an average wage of $16.08 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$30,923 - $57,766
$31K
$40K
$58K
MEDIAN: $39,673
10%
50%
90%

Add this chart to your site: 640px    300px

$12.42 - $21.79
$12
$16
$22
MEDIAN: $16.21
10%
50%
90%

Add this chart to your site: 640px    300px

$0$57K
Salary $30,923 - $57,766
Bonus $342.13 - $5,872
Profit Sharing $698 - $7,757
Commission $225.00 - $8,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,785 - $51,906
  • Country: United States
  • Currency: USD
  • Updated: 17 Sep 2017
  • Individuals Reporting: 203
Hourly Data $0$33
Hourly Rate $12.42 - $21.79
Overtime $15.60 - $33.80
Annual Data $0$51K
Bonus $342.13 - $5,872
Commission $225.00 - $8,000
Profit Sharing $698 - $7,757
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,785 - $51,906
  • Country: United States
  • Currency: USD
  • Updated: 17 Sep 2017
  • Individuals Reporting: 542

Find Out Exactly What You Should Be Paid

United States (change)

Senior Customer Service Representative (CSR) Job Listings

Popular Employer Salaries for Senior Customer Service Representative (CSR)

Pay by Experience Level for Senior Customer Service Representative (CSR)

Pay by Experience for a Senior Customer Service Representative (CSR) has a positive trend. An entry-level Senior Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $34,000 based on 252 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Senior Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $36,000 based on 299 salaries. An experienced Senior Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $38,000 based on 350 salaries. A Senior Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $41,000 based on 117 salaries.

Pay Difference by Location

National Average: $36,456

Larger city markers indicate a job is popular in that location.

Key Stats for Senior Customer Service Representative (CSR)

Gender

Female
72 %
Male
28 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 212 votes.
Less than 1 year
0%
1-4 years
21%
5-9 years
25%
10-19 years
38%
20 years or more
15%
ADVERTISEMENT
Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Customer Service Representative (CSR) Salaries

Late-Career
▲12%

▲3%

▼0%

National Average
$36,000

▼7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 212 votes.

Gender

Female
72 %
Male
28 %

Years of Experience

Less than 1 year
0%
1-4 years
21%
5-9 years
25%
10-19 years
38%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 79%
vision benefits
Vision: 69%
no benefits
None: 12%
ADVERTISEMENT