With about three-fifths of Atlanta Senior Customer Service Representatives reporting more than 10 years of experience in the field, this area is heavily weighted toward experienced professionals. Pay ranges from $29K to $59K per year and averages out to $41K annually. Job satisfaction for Senior Customer Service Representatives in Atlanta, Ga. is high. Most Senior Customer Service Representatives in Atlanta survey respondents are women (77 percent). Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to the greater part. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.

$29,575 - $69,043
(Median)
$30K
$41K
$69K
MEDIAN: $40,941
10%
50%
90%

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$12.65 - $22.41
(Median)
$13
$17
$22
MEDIAN: $16.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Salary
$29,575 - $69,043  
   
Bonus
$1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,079 - $59,440  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 31
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$12.65 - $22.41  
   
Overtime
$1.53 - $27.18  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$1,500  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,079 - $59,440  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 25

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United States (change)

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About Atlanta, Georgia

Fulton County, Georgia
463,875
Male:
223,960 (48.3%)
Female:
239,915 (51.7%)
Atlanta is the capital of and the most populous city in the U.S. state of Georgia, with an estimated 2015 population of 463,878. Atlanta is the cultural and economic center of the Atlanta metropolitan area, home to 5,522,942 people and the ninth largest metropolitan area in the United States. Atlanta is the county seat of Fulton County, and a small portion of the city extends eastward into DeKalb County. Atlanta was established in 1837 at the intersection of two railroad lines, and the city rose from the ashes of the American Civil War to become a national center of commerce. In the decades following the Civil Rights Movement, during which the city earned a reputation as "too busy to hate" for the relatively progressive views of some of its citizens and leaders compared to other cities in the Deep South Atlanta attained international prominence. Atlanta is the primary transportation hub of...
Atlanta:
$50,210
Georgia:
$51,244
$981
Atlanta:
$241,200
Georgia:
$159,300
4.8%

Senior Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Senior Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Senior Customer Service Representatives in Atlanta, experience does not seem to be a major factor in determining pay. Atlanta Senior Customer Service Representatives in the early stages of their careers take home approximately $36K on average. The average for people in the five-to-10 year group is only a little larger at $37K. After working for 10 to 20 years, Senior Customer Service Representatives in Atlanta, Ga. make a median salary of $41K. As Senior Customer Service Representatives in Atlanta reach more than two decades on the job, compensation remains commensurate with experience; the average pay in this group is $43K.

Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Customer Service Representative (CSR) Salaries



National Average
$39,000


Entry-Level
up arrow 8%

Skills That Affect Senior Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
up arrow 7%

Data Processing
up arrow 7%

Office Administration
up arrow 5%

Customer Service
up arrow 3%

Typing
up arrow 3%

Computer Service
up arrow 2%

Microsoft Excel
up arrow 1%

Customer Relations
0%

Training
0%

National Average
$39,000

Microsoft Word
up arrow 4%

Call center operations
up arrow 5%

Call Center
up arrow 6%

Microsoft Office
up arrow 14%

Phone Support
up arrow 15%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.

Gender

Female
77 %
Male
23 %

Years of Experience

1-4 years
20%
5-9 years
20%
10-19 years
34%
20 years or more
27%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 74%
medical benefits
Vision: 68%
dental benefits
None: 16%
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