Just below three-fifths of Senior Customer Service Representatives in Atlanta, Ga. have been in the field for more than 10 years. Pay can fall anywhere from $29K to $60K per year, but median earnings come to around $41K per year. A large number enjoy medical while a fair number get dental coverage. Vision coverage is also available to the greater part. Men are in the minority of survey respondents, with female Atlanta Senior Customer Service Representatives making up 74 percent. Most Senior Customer Service Representatives in Atlanta like their work and job satisfaction is high. The data for this snapshot was collected from individuals who took PayScale's salary survey.

$29,249 - $70,469
$29K
$41K
$70K
MEDIAN: $41,269
10%
50%
90%

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$12.79 - $22.05
$13
$17
$22
MEDIAN: $16.75
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Salary
$29,249 - $70,469  
   
Bonus
$2,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,028 - $59,576  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 28
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$12.79 - $22.05  
   
Overtime
$1.55 - $27.09  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$2,500  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,028 - $59,576  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 27

Find Out Exactly What You Should Be Paid

United States (change)

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About Atlanta, Georgia

Fulton County, Georgia
463,875
Male:
223,960 (48.3%)
Female:
239,915 (51.7%)
Atlanta is the capital of and the most populous city in the U.S. state of Georgia, with an estimated 2015 population of 463,878. Atlanta is the cultural and economic center of the Atlanta metropolitan area, home to 5,522,942 people and the ninth largest metropolitan area in the United States. Atlanta is the county seat of Fulton County, and a small portion of the city extends eastward into DeKalb County. Atlanta was established in 1837 at the intersection of two railroad lines, and the city rose from the ashes of the American Civil War to become a national center of commerce. In the decades following the Civil Rights Movement, during which the city earned a reputation as "too busy to hate" for the relatively progressive views of some of its citizens and leaders compared to other cities in the Deep South Atlanta attained international prominence. Atlanta is the primary transportation hub of...
Atlanta:
$50,210
Georgia:
$51,244
$981
Atlanta:
$241,200
Georgia:
$159,300
4.8%

Senior Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Senior Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Workers with less than five years' experience earn around $38K on average. It may be worth noting that those who have five to 10 years under their belts see a lower median salary of $37K. Atlanta Senior Customer Service Representatives bring in $41K after working for 10 to 20 years. Senior Customer Service Representatives in Atlanta who have spent more than 20 years on the job report earning a significantly higher median of $43K.

Key Stats for Senior Customer Service Representative (CSR)

Gender

Female
74 %
Male
26 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.
030
1-4 years
22%
5-9 years
20%
10-19 years
31%
20 years or more
27%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Customer Service Representative (CSR) Salaries



National Average
$39,000

Entry-Level
up arrow 4%


Skills That Affect Senior Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
up arrow 7%

Data Processing
up arrow 7%

Office Administration
up arrow 6%

Customer Service
up arrow 4%

Training
up arrow 4%

Typing
up arrow 3%

Computer Service
up arrow 2%

Customer Relations
0%

Microsoft Excel
0%

National Average
$39,000

Microsoft Word
up arrow 2%

Call Center
up arrow 5%

Call center operations
up arrow 5%

Phone Support
up arrow 11%

Microsoft Office
up arrow 13%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

1-4 years
22%
5-9 years
20%
10-19 years
31%
20 years or more
27%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 74%
vision benefits
Vision: 68%
dental benefits
None: 16%
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