A Senior Customer Service Representative (CSR) in San Francisco, California earns an average salary of $45,810 per year. People in this job generally don't have more than 20 years' experience.

$38,878 - $85,367
(Median)
$39K
$46K
$85K
MEDIAN: $45,809
10%
50%
90%

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$18.50 - $27.51
(Median)
$
$26
$
MEDIAN: $25.00
50%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$29K$58K$87K
Salary
$38,878 - $85,367  
   
Bonus
$4,400  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,580 - $82,668  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 11
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$25.81  
   
Overtime
$40.00  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$4,400  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,580 - $82,668  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 9
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Experience Affects Senior Customer Service Representative (CSR) Salaries

National Average
$51,000

Experienced
up arrow 2%

Entry-Level
up arrow 12%

Mid-Career
up arrow 17%

Skills That Affect Senior Customer Service Representative (CSR) Salaries

Customer Service
up arrow 10%

Customer Relations
0%

National Average
$51,000

Phone Support
up arrow 1%

Customer Relationship Management (CRM)
up arrow 2%

Call Center
up arrow 6%

Gender

Female
75 %
Male
25 %

Years of Experience

1-4 years
25%
5-9 years
25%
10-19 years
30%
20 years or more
20%

Common Health Benefits

medical benefits
Medical: 91%
dental benefits
Dental: 82%
medical benefits
Vision: 73%
dental benefits
None: 9%
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