Senior Director, Customer Care Salary

The average pay for a Senior Director, Customer Care is $120,805 per year. Most people in this job have more than five years' experience in related jobs.

$81,094 - $159,029
$81K
$120K
$160K
MEDIAN: $120,805
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$70K$140K$210K
Salary
$81,094 - $159,029  
   
Bonus
$4,966 - $33,621  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$81,094 - $191,265  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 28

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Senior Director, Customer Care

  • Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.
  • Strategize the planning, developing and directing of the call center operations and customer service programs.

Senior Director, Customer Care Job Listings

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Key Stats for Senior Director, Customer Care

Gender

Female
29 %
Male
71 %
5-9 years
18%
10-19 years
57%
20 years or more
25%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Director, Customer Care Salaries

Experienced
▲6%

National Average
$133,000

Late-Career
▼1%

Mid-Career
▼12%

Gender

Female
29 %
Male
71 %

Years of Experience

5-9 years
18%
10-19 years
57%
20 years or more
25%

Common Health Benefits

medical benefits
Medical: 96%
dental benefits
Dental: 91%
vision benefits
Vision: 87%
no benefits
None: