A Senior Member Services Representative earns an average wage of $16.69 per hour.

$27,155 - $55,792
(Median)
$27K
$40K
$56K
MEDIAN: $40,412
10%
50%
90%

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$12.99 - $23.10
(Median)
$13
$17
$23
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$27,155 - $55,792  
   
Bonus
$881 - $6,128  
Commission
$4,150  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,358 - $51,785  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 28
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$12.99 - $23.10  
   
Overtime
$21.74 - $36.59  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$881 - $6,128  
   
Commission
$4,150  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,358 - $51,785  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 55
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Job Description for Senior Member Services Representative

  • Process deposits, payments, installments, and/or loans, collecting late charges and updating member database.
  • Ensure transactions comply with federal, state, and company policy and regulation.
  • Resolve complex member issues and complaints.
  • Identify member's needs, recommend solutions, and cross sell products and services.
  • Assist in training new team members and solving client issues.

Senior Member Services Representative Job Listings

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Pay by Experience Level for Senior Member Services Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

United States (change)

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Experience Affects Senior Member Services Representative Salaries

Mid-Career
up arrow 11%

Late-Career
up arrow 2%

Experienced
up arrow 1%

National Average
$37,000

Entry-Level
up arrow 1%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 6 votes.

Gender

Female
81 %
Male
19 %

Years of Experience

Less than 1 year
1%
1-4 years
25%
5-9 years
30%
10-19 years
30%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 76%
medical benefits
Vision: 60%
dental benefits
None: 16%
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