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Senior Technical Support Analyst Salary

United States » Job » Senior Technical Support Analyst Overview » Senior Technical Support Analyst Salary

Updated: 17 Jun 2013

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Rated 5 out of 5 based on 112 Senior Technical Support Analyst votes.

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Part of:

Member Technical Staff Salary, Senior Member Technical Staff Salary, Senior Technical Support Specialist Salary

Senior Technical Support Analyst 2013 Total Pay (?

XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.

)

$40,994 - $94,700

(Median)

41K

50K

61K

77K

95K

MEDIAN: $60,714

10%

25%

50%

75%

90%

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Senior Technical Support Analyst Job Listings

Enterprise Technical Support Sr. Analyst

May 28

Dell - Reston, VA

Enterprise Technical Support Sr. Analyst Location: VA... a Enterprise Technical Support Senior Analyst to join our team in Reston, VA. The Senior Analyst position... - Indeed

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Senior Associate Technical Support Analyst

Jun 13

SAS Institute - United States

Senior Associate Technical Support Analyst - 20000812 Description As a Technical Support Analyst, you will provide direct technical support to SAS/ACCESS... - Indeed

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Want local data for this job?

National Salary Data

	National Salary Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$32K	$64K	$96K
Salary	$41,398 - $87,530
Bonus	$0.00 - $10,230
Profit Sharing	$1,216 - $6,904
Total Pay (? XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare). )	$40,994 - $94,700
Country: United States \| Currency: USD \| Updated: 17 Jun 2013 \| Individuals Reporting: 389

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Senior Technical Support Analyst Tasks

Identify problems with information technology system operations and provide potential workarounds.
Raise information, bug and feature requests to the development team.
Provide information systems technical support for complex customer issues.

Read more about: Computer Support Specialists

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Companies and Industries for Senior Technical Support Analyst Salaries

Popular Employers

Salary Range


Dell, Inc.	$47,000 - $64,496

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Popular Industries

Salary Range


Software Development	$42,906 - $94,431
Health Care	$43,764 - $96,795
Financial Services	$43,460 - $95,864
Information Technology (IT) Consulting	$42,170 - $98,889
College or University	$41,758 - $88,466

Key Statistics for Senior Technical Support Analyst Salaries and Jobs

Gender

	Female 19%			Male 81%
Salary:	$52,195 - $75,342			$49,423 - $73,223

Years of Experience

Less than 1 year

1-4 years

12%

5-9 years

37%

10-19 years

40%

20 years or more

12%

Top Degrees

Salary Range


Bachelor's Degree	$42,733 - $83,713
Associate's Degree	$32,867 - $77,857
Bachelor of Science (BS / BSc), Computer Science (CS)	$38,150 - $87,586
Master of Business Administration (MBA)	$48,149 - $53,306
Bachelor of Science (BS / BSc), Business Administration	$51,000 - $111,500

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Most Common Health Benefits

	Medical: 86%		Dental: 84%
	Vision: 69%		None: 10%

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Career Path for Senior Technical Support Analyst Jobs

Common Past Jobs

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