The average salary for a Mid-Career Senior Technical Support Analyst is $60,243 per year.

$44,649 - $86,161
(Median)
$45K
$60K
$86K
MEDIAN: $60,243
10%
50%
90%

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$18.09 - $35.08
(Median)
$18
$25
$35
MEDIAN: $25.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$29K$58K$87K
Salary
$44,649 - $86,161  
   
Bonus
$771 - $8,681  
Profit Sharing
$3,849  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$43,110 - $85,994  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 160
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17$34$51
Hourly Rate
$18.09 - $35.08  
   
Overtime
$30.68 - $50.22  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$771 - $8,681  
   
Profit Sharing
$3,849  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$43,110 - $85,994  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 63
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Skills That Affect Senior Technical Support Analyst Salaries

Network Management / Administration
up arrow 7%

SQL
up arrow 5%

National Average
$60,000

Microsoft Office
up arrow 1%

Windows Operating System General Use
up arrow 2%

Information Technology (IT) Support
up arrow 3%

Microsoft Active Directory
up arrow 3%

Microsoft Word
up arrow 3%

Customer Service
up arrow 5%

Windows Support
up arrow 5%

Cisco Networking
up arrow 5%

Help Desk / Desktop Support (Tier 2)
up arrow 6%

Troubleshooting
up arrow 6%

Microsoft Exchange
up arrow 11%

Windows NT / 2000 / XP Networking
up arrow 11%

Tech Support Call Center
up arrow 13%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 42 votes.

Gender

Female
14 %
Male
86 %

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 81%
medical benefits
Vision: 75%
dental benefits
None: 7%
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