A Mid-Career Senior Technical Support Analyst earns an average salary of $60,985 per year. A skill in SQL is associated with high pay for this job.

$44,131 - $88,725
$44K
$61K
$89K
MEDIAN: $60,985
10%
50%
90%

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$18.46 - $34.80
$18
$25
$35
MEDIAN: $25.04
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Salary
$44,131 - $88,725  
   
Bonus
$808 - $9,023  
Profit Sharing
$3,849  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$42,980 - $88,886  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 166
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17$34$51
Hourly Rate
$18.46 - $34.80  
   
Overtime
$31.17 - $50.22  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$808 - $9,023  
   
Profit Sharing
$3,849  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$42,980 - $88,886  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 62

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Key Stats for Senior Technical Support Analyst

Gender

Female
16 %
Male
84 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 45 votes.
067
5-9 years
67%
10-19 years
33%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Senior Technical Support Analyst Salaries

SQL
up arrow 10%

Network Management / Administration
up arrow 6%

Microsoft SQL Server
up arrow 2%

Information Technology (IT) Support
up arrow 1%

Troubleshooting
up arrow 1%

Microsoft Active Directory
0%

National Average
$61,000

Microsoft Office
up arrow 1%

Customer Service
up arrow 3%

Windows Operating System General Use
up arrow 3%

Microsoft Word
up arrow 3%

Help Desk / Desktop Support (Tier 2)
up arrow 5%

Windows Support
up arrow 6%

Microsoft Exchange
up arrow 12%

Tech Support Call Center
up arrow 14%

Windows NT / 2000 / XP Networking
up arrow 15%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 45 votes.

Gender

Female
16 %
Male
84 %

Common Health Benefits

medical benefits
Medical: 91%
dental benefits
Dental: 82%
vision benefits
Vision: 77%
dental benefits
None: 6%
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