Entry-Level Senior Technical Support Analyst Salary

An Entry-Level Senior Technical Support Analyst earns an average salary of $51,827 per year. The skills that increase pay for this job the most are Microsoft SQL Server and Network Management / Administration.

$38,218 - $74,098
$38K
$54K
$74K
MEDIAN: $53,714
10%
50%
90%

Add this chart to your site: 640px    300px

$15.00 - $29.23
$15
$22
$29
MEDIAN: $21.57
10%
50%
90%

Add this chart to your site: 640px    300px

$0$74K
Salary $38,218 - $74,098
Bonus $200.00 - $4,913
Profit Sharing $1,125
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,488 - $73,181
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 109
Hourly Data $0$50
Hourly Rate $15.00 - $29.23
Overtime $22.00 - $50.00
Annual Data $0$73K
Bonus $200.00 - $4,913
Profit Sharing $1,125
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,488 - $73,181
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 34

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

Senior Technical Support Analyst Job Listings

Senior Technical Support Analyst Advice

Q: What do you wish you knew about your job when you first started out?

Senior Technical Support Analyst in New York:
"Great."
Achieve the goal settings.

Senior Technical Support Analyst in Pittsburgh:
"Network People, Personal Standards, Networking People,"
Being able to stay in one company is unlikely, unfortunately. Advancement will come by changing positions as often as you've been able to learn something, and give a respectable amount of time to the employer. Try for two to three years working for a firm, unless you can gain a significant advancement every 18 to 24 months. Make your personal integrity, and best possible perfoance your watchword. Be inspired by something, because without that, it's going to be hard to keep up the pressure to perform better every day. Value the customer, both the good ones, the pleasant ones, and even the poor ones, because the easy ones will come to value you, and your performance and integrity doing so. The bad ones, will train you on diplomacy and humility.

Key Stats for Senior Technical Support Analyst

Gender

Female
17 %
Male
83 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 30 votes.
Less than 1 year
1%
1-4 years
64%
5-9 years
34%
ADVERTISEMENT
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Senior Technical Support Analyst Salaries

Microsoft SQL Server
▲25%

Network Management / Administration
▲14%

SQL
▲8%

Microsoft Exchange
▲7%

Microsoft Active Directory
▲3%

Microsoft Word
▲2%

Cisco Networking
▲2%

National Average
$51,000

Tech Support Call Center
▼1%

Windows Support
▼1%

Information Technology (IT) Support
▼2%

Customer Service
▼2%

Microsoft Office
▼2%

Windows Operating System General Use
▼2%

Help Desk / Desktop Support (Tier 2)
▼4%

Troubleshooting
▼4%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 30 votes.

Gender

Female
17 %
Male
83 %

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 85%
vision benefits
Vision: 79%
no benefits
None: 9%
ADVERTISEMENT