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Experienced Senior Technical Support Analyst Salary (United States)

Experienced Senior Technical Support Analysts take home an average $64K annually. In the world of Experienced Senior Technical Support Analysts, total cash compensation can vary between $44K and $98K. Each package generally includes bonuses and profit sharing proceeds, and in exceptional cases, those amounts can reach heights of $10K and $7K, respectively. Among survey respondents, men are more common than women; 80 percent of Experienced Senior Technical Support Analysts are male. Most workers in this position report high levels of job satisfaction. Nearly all enjoy medical and dental coverage in this occupation, and a majority get vision benefits. Participants in PayScale's salary questionnaire provided the particulars of this report.
Experienced Senior Technical Support Analyst Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$45,288 - $93,254
(Median)
45K
55K
64K
77K
93K
MEDIAN: $63,857
10%
25%
50%
75%
90%
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Experienced Senior Technical Support Analyst Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$19.14 - $37.37
(Median)
19
25
30
37
MEDIAN: $24.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$33K$66K$99K
Salary
$45,288 - $93,254  
   
Bonus
$0.00 - $10,357  
Profit Sharing
$21.45 - $6,851  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$43,547 - $97,621  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 312
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19$38$57
Hourly Rate
$19.14 - $37.37  
   
Overtime
$26.91 - $56.89  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $10,357  
   
Profit Sharing
$21.45 - $6,851  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$43,547 - $97,621  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 63
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Years in Field/Career:
United States (change)

Senior Technical Support Analyst Job Listings

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Pay Difference By Location

New York
up arrow 34%
Chicago
up arrow 12%
Houston
up arrow 1%
National Average
$63,000
Atlanta
up arrow 1%
Larger circles over a city indicate a job is popular in that location.
For those looking to make money, Experienced Senior Technical Support Analysts in New York enjoy an exceptional pay rate, 34 percent above the national average. Experienced Senior Technical Support Analysts will also find cushy salaries in Chicago (+12 percent). With compensation 1 percent below the national average, Atlanta is not known for hefty paychecks and actually represents the lowest-paying market.
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Skills That Affect Experienced Senior Technical Support Analyst Salaries

Linux
up arrow 29%
UNIX
up arrow 15%
Cisco Networking
up arrow 15%
SQL
up arrow 10%
Internet Information Server (IIS)
up arrow 4%
Microsoft SQL Server
up arrow 3%
National Average
$63,000
HTML
up arrow 1%
Windows NT / 2000 / XP Networking
up arrow 2%
Windows Support
up arrow 2%
Microsoft Office
up arrow 3%
Windows Operating System General Use
up arrow 3%
Network Management / Administration
up arrow 3%
Microsoft Word
up arrow 5%
Microsoft Access
up arrow 6%
Microsoft Exchange
up arrow 7%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 90 votes.

Gender

Female
20%
female alumni
 
Male
80%
male alumni

Common Health Benefits

medical benefits Medical: 90% dental benefits Dental: 86%
vision benefits Vision: 69% employee benefits None: 7%