Experienced Senior Technical Support Analyst Salary

Median pay for Experienced Senior Technical Support Analysts is around $68K annually. Total cash earnings of Experienced Senior Technical Support Analysts range from $46K on the low end to $98K on the high end; the final amount can include bonuses and profit sharing proceeds that occasionally exceed $13K and $9K, respectively. Most workers in this position report high levels of job satisfaction. Most report receiving medical and dental coverage from their employers and a strong majority collect vision insurance. This snapshot results from replies to PayScale's salary survey.

$46,283 - $93,884
$46K
$68K
$94K
MEDIAN: $68,280
10%
50%
90%

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$20.60 - $38.04
$21
$26
$38
MEDIAN: $25.94
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$33K$66K$99K
Salary
$46,283 - $93,884  
   
Bonus
$1,030 - $12,526  
Profit Sharing
$2,027 - $8,770  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$46,337 - $97,807  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 239
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18$36$54
Hourly Rate
$20.60 - $38.04  
   
Overtime
$28.90 - $51.85  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$1,030 - $12,526  
   
Profit Sharing
$2,027 - $8,770  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$46,337 - $97,807  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 59
© PayScale, Inc. @ www.payscale.com

Find Out Exactly What You Should Be Paid

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Pay Difference by Location

National Average: $66,813

Larger city markers indicate a job is popular in that location.

For Experienced Senior Technical Support Analysts, working in the bustling city of Houston has its advantages, including an above-average pay rate. Experienced Senior Technical Support Analysts will also find cushy salaries in New York (+23 percent) and Dallas (+7 percent). Atlanta ranks last in the field for pay, reporting salaries 18 percent below the national average. Employers in Denver and Chicago also lean toward paying below-median salaries (10 percent lower and 4 percent lower, respectively).

Key Stats for Senior Technical Support Analyst

Gender

Female
20 %
Male
80 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 51 votes.
10-19 years
84%
20 years or more
16%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Senior Technical Support Analyst Salaries

Windows NT / 2000 / XP Networking
▲8%

Customer Service
▲5%

Microsoft Office
▲4%

SQL
▲4%

Troubleshooting
▲3%

Microsoft Exchange
▲2%

Windows Operating System General Use
▲1%

Network Management / Administration
▲1%

Microsoft Active Directory
▼0%

Microsoft SQL Server
▼0%

National Average
$67,000

Information Technology (IT) Support
▼1%

Windows Support
▼1%

Tech Support Call Center
▼3%

Help Desk / Desktop Support (Tier 2)
▼5%

Microsoft Access
▼8%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 51 votes.

Gender

Female
20 %
Male
80 %

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 82%
vision benefits
Vision: 76%
dental benefits
None: 11%
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