Experienced Senior Technical Support Analyst Salary

Median pay for Experienced Senior Technical Support Analysts is around $63K per year. Cash earnings for Experienced Senior Technical Support Analysts — which occasionally include more than $10K from bonuses and more than $5K from profit sharing — stretch from around $44K to approximately $95K. For the most part, Experienced Senior Technical Support Analysts enjoy their work and report high levels of job satisfaction. Medical benefits are awarded to a large number, and most earn dental coverage. Most Experienced Senior Technical Support Analysts survey respondents are men (77 percent). Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$44,735 - $92,345
(Median)
$45K
$63K
$92K
MEDIAN: $63,358
10%
50%
90%

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$18.63 - $34.50
(Median)
$19
$25
$34
MEDIAN: $25.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$32K$64K$96K
Salary
$44,735 - $92,345  
   
Bonus
$0.00 - $10,497  
Profit Sharing
$391.49 - $4,966  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$43,563 - $95,468  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 291
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19$38$57
Hourly Rate
$18.63 - $34.50  
   
Overtime
$27.35 - $56.63  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $10,497  
   
Profit Sharing
$391.49 - $4,966  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$43,563 - $95,468  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 64
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Skills That Affect Experienced Senior Technical Support Analyst Salaries

Linux
up arrow 35%

UNIX
up arrow 17%

SQL
up arrow 8%

Cisco Networking
up arrow 8%

Microsoft SQL Server
up arrow 6%

Windows NT / 2000 / XP Networking
up arrow 2%

Microsoft Access
0%

National Average
$62,000

Microsoft Office
up arrow 1%

Windows Operating System General Use
up arrow 1%

Network Management / Administration
up arrow 2%

Windows Support
up arrow 2%

Microsoft Word
up arrow 3%

Tech Support Call Center
up arrow 3%

Microsoft Exchange
up arrow 6%

HTML
up arrow 8%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 87 votes.

Gender

Female
23 %
Male
77 %

Common Health Benefits

medical benefits Medical: 89% dental benefits Dental: 83%
vision benefits Vision: 70% employee benefits None: 8%
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