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Experienced Senior Technical Support Analyst Salary

Experienced Senior Technical Support Analysts pull down an average of $63K per year. Cash earnings for Experienced Senior Technical Support Analysts — which occasionally include more than $11K from bonuses and more than $5K from profit sharing — stretch from around $44K to approximately $97K. Medical and dental benefits are awarded to a large number, and the larger part earn vision coverage. Generally, women make up less than a third of all Experienced Senior Technical Support Analysts who answered the questionnnaire. Most Experienced Senior Technical Support Analysts like their work and job satisfaction is high. The data in this summary comes from the PayScale salary survey.

$45,042 - $93,695
(Median)
$45K
$63K
$94K
MEDIAN: $63,244
10%
50%
90%

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$18.40 - $36.99
(Median)
$18
$25
$37
MEDIAN: $24.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$33K$66K$99K
Salary
$45,042 - $93,695  
   
Bonus
$0.00 - $10,635  
Profit Sharing
$387.83 - $5,195  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$43,577 - $97,477  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 294
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19$38$57
Hourly Rate
$18.40 - $36.99  
   
Overtime
$26.82 - $56.75  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $10,635  
   
Profit Sharing
$387.83 - $5,195  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$43,577 - $97,477  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 66

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Skills That Affect Experienced Senior Technical Support Analyst Salaries

Linux
up arrow 36%

UNIX
up arrow 17%

SQL
up arrow 9%

Cisco Networking
up arrow 8%

Microsoft SQL Server
up arrow 4%

Windows NT / 2000 / XP Networking
0%

National Average
$62,000

Microsoft Office
up arrow 1%

Windows Support
up arrow 1%

Microsoft Access
up arrow 1%

Windows Operating System General Use
up arrow 2%

Network Management / Administration
up arrow 2%

Microsoft Word
up arrow 4%

HTML
up arrow 4%

Microsoft Exchange
up arrow 7%

Tech Support Call Center
up arrow 8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 87 votes.

Gender

Female
23 %
Male
77 %

Common Health Benefits

medical benefits Medical: 89% dental benefits Dental: 84%
vision benefits Vision: 67% employee benefits None: 8%