Experienced Senior Technical Support Analysts can expect wages of $67K annually on average. Total cash earnings of Experienced Senior Technical Support Analysts range from $46K on the low end to $95K on the high end; the final amount can include bonuses and profit sharing proceeds that occasionally exceed $13K and $5K, respectively. Most Experienced Senior Technical Support Analysts survey respondents are men (78 percent). In this profession, most enjoy medical and dental coverage, and a strong majority have vision insurance, as well. Job satisfaction is high and work is enjoyable for most Experienced Senior Technical Support Analysts. Respondents to the PayScale salary survey provided the data for this report.

$47,000 - $93,503
(Median)
$47K
$67K
$94K
MEDIAN: $67,264
10%
50%
90%

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$19.23 - $36.81
(Median)
$19
$26
$37
MEDIAN: $25.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Salary
$47,000 - $93,503  
   
Bonus
$702 - $12,723  
Profit Sharing
$1,007 - $4,966  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$46,379 - $95,079  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 231
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18$36$54
Hourly Rate
$19.23 - $36.81  
   
Overtime
$26.14 - $51.77  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$702 - $12,723  
   
Profit Sharing
$1,007 - $4,966  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$46,379 - $95,079  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 58
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Skills That Affect Senior Technical Support Analyst Salaries

Customer Service
up arrow 8%

Windows NT / 2000 / XP Networking
up arrow 8%

Microsoft Exchange
up arrow 5%

Troubleshooting
up arrow 4%

Windows Operating System General Use
up arrow 3%

SQL
up arrow 3%

Microsoft Word
up arrow 3%

Microsoft Office
up arrow 2%

Network Management / Administration
up arrow 2%

Information Technology (IT) Support
0%

National Average
$66,000

Windows Support
up arrow 1%

Tech Support Call Center
up arrow 1%

Microsoft Active Directory
up arrow 1%

Help Desk / Desktop Support (Tier 2)
up arrow 2%

Microsoft Access
up arrow 7%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 50 votes.

Gender

Female
22 %
Male
78 %

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 81%
medical benefits
Vision: 75%
dental benefits
None: 11%
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