Experienced Senior Technical Support Analyst Salary

An average Experienced Senior Technical Support Analyst can expect to take home roughly $69K annually. In the world of Experienced Senior Technical Support Analysts, overall income ranges from $46K near the bottom to $99K at the top; this can include more than $13K from bonuses and more than $9K from profit sharing in exceptional cases. Work is enjoyable for Experienced Senior Technical Support Analysts, who typically claim high levels of job satisfaction. In this profession, most enjoy medical and dental coverage, and a strong majority have vision insurance, as well. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.

$46,377 - $94,743
$46K
$69K
$95K
MEDIAN: $69,009
10%
50%
90%

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$19.59 - $38.54
$20
$27
$39
MEDIAN: $26.89
10%
50%
90%

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$0$99K
Salary $46,377 - $94,743
Bonus $979 - $12,822
Profit Sharing $2,013 - $9,123
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$45,861 - $99,480
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 242
Hourly Data $0$53
Hourly Rate $19.59 - $38.54
Overtime $26.88 - $53.35
Annual Data $0$99K
Bonus $979 - $12,822
Profit Sharing $2,013 - $9,123
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$45,861 - $99,480
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 66

Find Out Exactly What You Should Be Paid

United States (change)

Senior Technical Support Analyst Job Listings

Pay Difference by Location

National Average: $67,917

Larger city markers indicate a job is popular in that location.

Houston offers some of the highest pay in the country for Experienced Senior Technical Support Analysts, 22 percent above the national average. Experienced Senior Technical Support Analysts will also find cushy salaries in New York (+21 percent) and Dallas (+5 percent). Atlanta is the lowest-paying area, 19 percent south of the national average. Employers in Denver and Chicago also lean toward paying below-median salaries (12 percent lower and 6 percent lower, respectively).

Key Stats for Senior Technical Support Analyst

Gender

Female
20 %
Male
80 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 56 votes.
10-19 years
83%
20 years or more
17%
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Location:
Years in Fields/Career:
United States (change)

Skills That Affect Senior Technical Support Analyst Salaries

Windows NT / 2000 / XP Networking
▲6%

Customer Service
▲4%

SQL
▲3%

Microsoft Office
▲2%

Troubleshooting
▲1%

Microsoft Exchange
▲1%

Windows Operating System General Use
▼0%

Network Management / Administration
▼0%

National Average
$68,000

Information Technology (IT) Support
▼2%

Microsoft Active Directory
▼2%

Microsoft SQL Server
▼2%

Windows Support
▼3%

Tech Support Call Center
▼5%

Help Desk / Desktop Support (Tier 2)
▼7%

Microsoft Access
▼10%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 56 votes.

Gender

Female
20 %
Male
80 %

Common Health Benefits

medical benefits
Medical: 87%
dental benefits
Dental: 83%
vision benefits
Vision: 77%
no benefits
None: 9%
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