Senior Technical Support Analyst with Tech Support Call Center Skills Salary

A Senior Technical Support Analyst with Tech Support Call Center skills earns an average salary of $60,598 per year. Pay for this job rises steadily for more experienced workers, but goes down noticeably for the few employees with more than 20 years' experience. People in this job generally don't have more than 20 years' experience.

$41,583 - $80,711
$42K
$61K
$81K
MEDIAN: $60,598
10%
50%
90%

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$14.19 - $34.52
$14
$22
$35
MEDIAN: $22.37
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Salary
$41,583 - $80,711  
   
Bonus
$494.93 - $9,955  
Profit Sharing
$2,200  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$40,688 - $81,732  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 72
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17$34$51
Hourly Rate
$14.19 - $34.52  
   
Overtime
$24.24 - $50.49  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$494.93 - $9,955  
   
Profit Sharing
$2,200  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$40,688 - $81,732  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 28

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Pay by Experience Level for Senior Technical Support Analyst

Pay by Experience for a Senior Technical Support Analyst has a positive trend. An entry-level Senior Technical Support Analyst with less than 5 years of experience can expect to earn an average total compensation of $51,000 based on 36 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Senior Technical Support Analyst with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $58,000 based on 35 salaries. An experienced Senior Technical Support Analyst which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $65,000 based on 44 salaries. A Senior Technical Support Analyst with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $61,000 based on 9 salaries.

Key Stats for Senior Technical Support Analyst

Gender

Female
19 %
Male
81 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 18 votes.
1-4 years
27%
5-9 years
25%
10-19 years
39%
20 years or more
9%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Technical Support Analyst Salaries

Experienced
▲9%

Late-Career
▲3%

National Average
$59,000

Mid-Career
▼2%

Entry-Level
▼15%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 18 votes.

Gender

Female
19 %
Male
81 %

Years of Experience

1-4 years
27%
5-9 years
25%
10-19 years
39%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 75%
vision benefits
Vision: 68%
no benefits
None: 10%