Senior Technical Support Engineer with Customer Service Skills Salary

The average pay for a Senior Technical Support Engineer with Customer Service skills is $72,054 per year.

$47,752 - $109,052
$48K
$71K
$110K
MEDIAN: $71,445
10%
50%
90%

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$20.00 - $45.12
$20
$31
$45
MEDIAN: $30.76
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$47,752 - $109,052  
   
Bonus
$1,825 - $10,264  
Profit Sharing
$484.79 - $7,728  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$49,962 - $117,108  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 174
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26$52$78
Hourly Rate
$20.00 - $45.12  
   
Overtime
$33.25 - $77.54  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$60K$120K$180K
Bonus
$1,825 - $10,264  
   
Profit Sharing
$484.79 - $7,728  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$49,962 - $117,108  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 19

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Pay by Experience Level for Senior Technical Support Engineer

Pay by Experience for a Senior Technical Support Engineer has a positive trend. An entry-level Senior Technical Support Engineer with less than 5 years of experience can expect to earn an average total compensation of $63,000 based on 63 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Senior Technical Support Engineer with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $72,000 based on 76 salaries. An experienced Senior Technical Support Engineer which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $86,000 based on 68 salaries. A Senior Technical Support Engineer with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $88,000 based on 27 salaries.

Key Stats for Senior Technical Support Engineer

Gender

Female
19 %
Male
81 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 43 votes.
Less than 1 year
1%
1-4 years
23%
5-9 years
33%
10-19 years
31%
20 years or more
13%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Technical Support Engineer Salaries

Late-Career
▲20%

Experienced
▲17%

National Average
$73,000

Mid-Career
▼2%

Entry-Level
▼14%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 43 votes.

Gender

Female
19 %
Male
81 %

Years of Experience

Less than 1 year
1%
1-4 years
23%
5-9 years
33%
10-19 years
31%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 96%
dental benefits
Dental: 88%
vision benefits
Vision: 83%
no benefits
None: 4%
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