Service & Repair Technical Manager Salary

Just below two-thirds of Service & Repair Technical Managers in the United States have been in the field for more than 10 years. Pay can fall anywhere from $33K to $81K per year, but median earnings come to around $56K per year. Overall cash earnings for Service & Repair Technical Managers stretch from $33K on the lower end to $81K near the top, and the heftiest packages can encompass around $10K from bonuses and $7K from profit sharing. Geography and years of experience each impact pay for this group, with the former having the largest influence. Job satisfaction for Service & Repair Technical Managers is high. Not all workers are lucky enough to have benefits; in fact, around one in four are without coverage. Medical insurance is claimed by a fair number and dental insurance is reported by more than half. The data in this summary comes from the PayScale salary survey.

$37,293 - $82,167
(Median)
$37K
$56K
$82K
MEDIAN: $55,835
10%
50%
90%

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$11.97 - $26.78
(Median)
$12
$19
$27
MEDIAN: $18.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Salary
$37,293 - $82,167  
   
Bonus
$0.00 - $10,368  
Profit Sharing
$242.40 - $6,953  
Commission
$979 - $23,839  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,200 - $81,294  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 777
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$11.97 - $26.78  
   
Overtime
$15.55 - $39.11  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $10,368  
   
Commission
$979 - $23,839  
Profit Sharing
$242.40 - $6,953  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,200 - $81,294  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 275
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Job Description for Service & Repair Technical Manager

The service and repair technical manager is responsible for maintaining the production or service capabilities of a firm. They are responsible for personnel management, operations, and - potentially - project management.

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Service & Repair Technical Manager Tasks

  • Resolve client complaints, provide service/repair quotes, collect POs for invoicing, complete required customer reports.
  • Work with other departments related to warranty, repair and client relations.
  • Establish internal manufacturing assembly/test processes to repair faulty equipment.

Common Career Paths for Service & Repair Technical Manager


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Service & Repair Technical Managers may progress into high-paying roles like Construction Project Manager, where median compensation is $70K annually.

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Popular Skills for Service & Repair Technical Manager


Service & Repair Technical Managers report using a diverse set of skills on the job. Most notably, facility with People Management and System Repair are correlated to pay that is significantly above average, leading to increases of 33 percent and 15 percent, respectively. Skills that seem to negatively impact pay include Troubleshooting and Systems Troubleshooting. Most people who know Customer Service also know Electronic Troubleshooting and Customer Relations.

Pay by Experience Level for Service & Repair Technical Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Service & Repair Technical Managers with more experience do not necessarily bring home bigger paychecks. In fact, experience in this field tends to impact compensation minimally. Salaries for the relatively untried average out to around $46K, but survey participants with five to 10 years of experience earn a significantly higher median of $51K. After working for 10 to 20 years, Service & Repair Technical Managers make a median salary of $56K. Service & Repair Technical Managers with more than 20 years of experience report incomes that are only modestly higher; the median for these old hands hovers around $60K.

Pay Difference by Location


Service & Repair Technical Managers will find that Houston offers an impressive pay rate, one which exceeds the national average by 31 percent. Service & Repair Technical Managers will also find cushy salaries in Charlotte (+28 percent), Philadelphia (+25 percent), Seattle (+16 percent), and New York (+12 percent). Location significantly influences compensation, with Pittsburgh Service & Repair Technical Managers earning much less — 22 percent less — than the national average. A couple other locations with smaller-than-average paychecks include Los Angeles (8 percent lower) and Orlando (6 percent lower).

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Experience Affects Service & Repair Technical Manager Salaries



National Average
$54,000



Skills That Affect Service & Repair Technical Manager Salaries

People Management
up arrow 33%

System Repair
up arrow 15%

Electronic Troubleshooting
up arrow 3%

Customer Relations
up arrow 2%

Technical Services
up arrow 1%

Operations Management
0%

National Average
$54,000

Customer Service
up arrow 1%

Systems Troubleshooting
up arrow 11%

Troubleshooting
up arrow 15%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 222 votes.

Gender

Female
6 %
Male
94 %

Years of Experience

Less than 1 year
1%
1-4 years
16%
5-9 years
21%
10-19 years
31%
20 years or more
31%

Common Health Benefits

medical benefits Medical: 73% dental benefits Dental: 52%
vision benefits Vision: 38% employee benefits None: 25%
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