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Service & Repair Technical Manager Salary

Service & Repair Technical Managers who are practiced in their profession and carry more than 10 years of experience make up just under two-thirds of Service & Repair Technical Managers. Pay fluctuates from $32K to $80K per year, but expected earnings average $54K annually. Overall incomes of Service & Repair Technical Managers — including $10K bonuses, $7K profit sharing proceeds, and $25K commissions on the more lucrative end — generally ranges between $32K and $80K. Geographic location is the biggest factor affecting pay for this group, followed by years of experience. Work is enjoyable for Service & Repair Technical Managers, who typically claim high levels of job satisfaction. Health benefits are not enjoyed by everyone in this line of work, and one in four lack any coverage at all. Medical benefits are reported by a strong majority and dental coverage is claimed by more than half. The data in this summary comes from the PayScale salary survey.
$36,552 - $80,262
(Median)
37K
44K
54K
67K
80K
MEDIAN: $53,909
10%
25%
50%
75%
90%

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$11.26 - $26.22
(Median)
11
14
18
23
26
MEDIAN: $18.00
10%
25%
50%
75%
90%

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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$27K$54K$81K
Salary
$36,552 - $80,262  
   
Bonus
$0.00 - $10,270  
Profit Sharing
$339.35 - $7,255  
Commission
$985 - $24,875  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,313 - $79,743  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 797
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$11.26 - $26.22  
   
Overtime
$15.04 - $38.44  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $10,270  
   
Commission
$985 - $24,875  
Profit Sharing
$339.35 - $7,255  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,313 - $79,743  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 264
United States (change)

Job Description for Service & Repair Technical Manager

The service and repair technical manager is responsible for maintaining the production or service capabilities of a firm. They are responsible for personnel management, operations, and - potentially - project management.

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Service & Repair Technical Manager Tasks

  • Resolve client complaints, provide service/repair quotes, collect POs for invoicing, complete required customer reports.
  • Work with other departments related to warranty, repair and client relations.
  • Establish internal manufacturing assembly/test processes to repair faulty equipment.

Common Career Paths for Service & Repair Technical Manager


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Service & Repair Technical Managers may experience if they take an upper-level role like Construction Project Manager. The position pays an average $70K annually.

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Popular Skills for Service & Repair Technical Manager


Survey results suggest that Service & Repair Technical Managers put a wide range of professional skills to use. Lucky workers who know People Management can expect a significant pay bump, scoring salaries 37 percent above average. Electronic Troubleshooting and Customer Relations are also correlated to pay that is above average, with increases between 4 percent and 37 percent. At the other end of the pay range are skills like Troubleshooting. For most people, competency in Customer Service indicates knowledge of Electronic Troubleshooting and Customer Relations.

Pay by Experience Level for Service & Repair Technical Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Service & Repair Technical Managers, experience does not seem to be a major factor in determining pay. Someone who has worked for fewer than five years earns around $46K on average. Individuals with five to 10 years of experience don't get much more, though; the average income in this group is $49K. The average pay reported by folks with 10 to 20 years of experience is around $55K. In the end, the overall pattern seems to be that more experience generally corresponds to higher pay; a Service & Repair Technical Manager with more than 20 years of experience can earn $61K on average.

Pay Difference by Location


Home to some of the best pay for Service & Repair Technical Managers, San Diego offers exceptional salaries, 38 percent above the national average. Service & Repair Technical Managers can also look forward to large paychecks in cities like Charlotte (+33 percent), Houston (+32 percent), Philadelphia (+29 percent), and Seattle (+19 percent). Service & Repair Technical Managers in Pittsburgh report much lower salaries than the rest of the country — 20 percent below the national average — proving that residence is a major factor in overall pay. Employers in Austin and Los Angeles also lean toward paying below-median salaries (4 percent less).

Related Job Salaries

Experience Affects Service & Repair Technical Manager Salaries



National Average
$53,000



Skills That Affect Service & Repair Technical Manager Salaries

People Management
up arrow 37%

Electronic Troubleshooting
up arrow 4%

Customer Relations
up arrow 4%

Operations Management
up arrow 2%

Technical Services
up arrow 1%

Customer Service
up arrow 1%

National Average
$53,000

Troubleshooting
up arrow 10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 219 votes.

Gender

Female
6 %
Male
94 %

Years of Experience

Less than 1 year
1%
1-4 years
17%
5-9 years
21%
10-19 years
33%
20 years or more
29%

Common Health Benefits

medical benefits Medical: 73% dental benefits Dental: 52%
vision benefits Vision: 35% employee benefits None: 25%