Service & Repair Technical Manager Salary

Three-fifths of Service & Repair Technical Managers in the United States are seasoned employees who have more than 10 years of experience in the field. Pay ranges from $33K to $84K per year, and the average comes out to $57K annually. Total cash compensation to Service & Repair Technical Managers bottoms out near $33K and approaches $84K on the high end; the biggest paychecks include approximately $15K from bonuses and almost $17K from profit sharing. Geography is the biggest factor affecting pay for this group, followed by years of experience. The majority of workers are highly satisfied with their job. Some workers in this field — just under one in three — are not awarded benefits. Medical coverage is reported by a majority and dental plans are enjoyed by slightly less than half. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$35,472 - $92,516
$35K
$57K
$93K
MEDIAN: $57,449
10%
50%
90%

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$13.26 - $27.91
$13
$18
$28
MEDIAN: $18.36
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$31K$62K$93K
Salary
$35,472 - $92,516  
   
Bonus
$0.00 - $14,657  
Profit Sharing
$0.00 - $17,452  
Commission
$10,113  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,829 - $83,851  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 249
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$13.26 - $27.91  
   
Hourly Tips
$0.40  
Overtime
$19.55 - $38.95  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$0.00 - $14,657  
   
Commission
$10,113  
Profit Sharing
$0.00 - $17,452  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,829 - $83,851  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 131
© PayScale, Inc. @ www.payscale.com

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Job Description for Service & Repair Technical Manager

The service and repair technical manager is responsible for maintaining the production or service capabilities of a firm. They are responsible for personnel management, operations, and - potentially - project management.

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Service & Repair Technical Manager Tasks

  • Establish internal manufacturing assembly/test processes to repair faulty equipment.
  • Work with other departments related to warranty, repair and client relations.
  • Resolve client complaints, provide service/repair quotes, collect POs for invoicing, complete required customer reports.

Common Career Paths for Service & Repair Technical Manager


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Service & Repair Technical Managers who move on to become Construction Project Managers may enjoy significant pay raises, as Construction Project Managers get paid an average of $70K per year.

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Popular Skills for Service & Repair Technical Manager


Service & Repair Technical Managers generally report applying a varied skill set to their work. Most notably, skills in People Management, System Repair, Operations Management, and Technical Services are correlated to pay that is above average. Those listing Troubleshooting and Systems Troubleshooting as skills, on the other hand, should be prepared for drastically lower pay. Those familiar with Customer Service also tend to know Customer Relations and Electronic Troubleshooting.

Pay by Experience Level for Service & Repair Technical Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Service & Repair Technical Managers with a lot of experience do not necessarily enjoy more money. Salaries of relatively inexperienced workers fall in the neighborhood of $45K, but folks who have racked up five to 10 years see a notably higher median of $53K. For Service & Repair Technical Managers, 10 to 20 years of experience on the job amounts to an average salary of $56K. In the end, the overall pattern seems to be that more experience generally corresponds to higher pay; a Service & Repair Technical Manager with more than 20 years of experience can earn $61K on average.

Pay Difference by Location

National Average: $54,015

Larger city markers indicate a job is popular in that location.

For Service & Repair Technical Managers, busy San Diego offers a higher-than-average pay rate, 19 percent above the national average. Service & Repair Technical Managers can also look forward to large paychecks in cities like Philadelphia (+15 percent), Atlanta (+14 percent), Chicago (+14 percent), and New York (+12 percent). Location is a huge contributor to overall pay, with Service & Repair Technical Managers in Pittsburgh earning a whopping 22 percent below the national average. A couple other locations with smaller-than-average paychecks include Dallas (16 percent lower) and San Antonio (10 percent lower).

Related Job Salaries

Key Stats for Service & Repair Technical Manager

Gender

Female
6 %
Male
94 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 51 votes.
1-4 years
22%
5-9 years
17%
10-19 years
29%
20 years or more
32%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Service & Repair Technical Manager Salaries

▲12%

▲3%

National Average
$54,000

▼2%

▼16%

Skills That Affect Service & Repair Technical Manager Salaries

People Management
▲16%

System Repair
▲15%

Technical Services
▼0%

Electronic Troubleshooting
▼0%

Operations Management
▼0%

National Average
$54,000



Systems Troubleshooting
▼11%

Troubleshooting
▼22%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 51 votes.

Gender

Female
6 %
Male
94 %

Years of Experience

1-4 years
22%
5-9 years
17%
10-19 years
29%
20 years or more
32%

Common Health Benefits

medical benefits
Medical: 68%
dental benefits
Dental: 46%
vision benefits
Vision: 38%
dental benefits
None: 31%
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