Service & Repair Technical Manager Salary

Just under two-thirds of Service & Repair Technical Managers in the United States have been in the field for more than 10 years. Pay can fall anywhere from $33K to $82K per year, but median earnings come to around $56K per year. Overall cash earnings for Service & Repair Technical Managers stretch from $33K on the lower end to $82K near the top, and the heftiest packages can encompass around $10K from bonuses and $7K from profit sharing. Residence and career duration each impact pay for this group, with the former having the largest influence. The majority of Service & Repair Technical Managers claim high levels of job satisfaction. Unfortunately, some people in this line of work are without benefits — nearly one-fourth lack coverage. On the flip side, a fair number have medical insurance and just over a half receive dental plans. This report is based on answers to PayScale's salary questionnaire.

$37,044 - $82,486

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$11.94 - $26.61

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Salary
$37,044 - $82,486  
   
Bonus
$0.00 - $10,359  
Profit Sharing
$242.40 - $6,953  
Commission
$1,000 - $24,417  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,145 - $81,548  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 778
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$11.94 - $26.61  
   
Overtime
$15.88 - $39.08  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$0.00 - $10,359  
   
Commission
$1,000 - $24,417  
Profit Sharing
$242.40 - $6,953  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,145 - $81,548  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 283
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Job Description for Service & Repair Technical Manager

The service and repair technical manager is responsible for maintaining the production or service capabilities of a firm. They are responsible for personnel management, operations, and - potentially - project management.

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Service & Repair Technical Manager Tasks

  • Resolve client complaints, provide service/repair quotes, collect POs for invoicing, complete required customer reports.
  • Work with other departments related to warranty, repair and client relations.
  • Establish internal manufacturing assembly/test processes to repair faulty equipment.

Common Career Paths for Service & Repair Technical Manager


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Service & Repair Technical Managers may progress into high-paying roles like Construction Project Manager, where median compensation is $70K annually.

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Popular Skills for Service & Repair Technical Manager


Service & Repair Technical Managers report using a wide range of professional skills. Most notably, facility with People Management and System Repair are correlated to pay that is significantly above average, leading to increases of 33 percent and 15 percent, respectively. Skills that seem to negatively impact pay include Troubleshooting and Systems Troubleshooting. Most people familiar with Customer Service also know Electronic Troubleshooting and Customer Relations.

Pay by Experience Level for Service & Repair Technical Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Service & Repair Technical Managers, experience does not seem to be a major factor in determining pay. The average worker who claims fewer than five years of experience earns around $46K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $51K. People with 10 to 20 years of experience make an average of about $56K in this role. Veterans who have acquired more than 20 years report a median income of $61K, which is generally higher than the pay reported by other tenure groups.

Pay Difference by Location


Home to some of the best pay for Service & Repair Technical Managers, Houston offers exceptional salaries, 30 percent above the national average. Service & Repair Technical Managers will also find cushy salaries in Charlotte (+28 percent), Philadelphia (+26 percent), Seattle (+17 percent), and New York (+12 percent). Service & Repair Technical Managers in Pittsburgh make 22 percent less than the national average, proving that location is a major factor in pay. Employers pay around 7 percent less in Los Angeles and 6 percent less in Orlando, below-median salaries for those in this field.

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Experience Affects Service & Repair Technical Manager Salaries



National Average
$54,000



Skills That Affect Service & Repair Technical Manager Salaries

People Management
up arrow 33%

System Repair
up arrow 15%

Electronic Troubleshooting
up arrow 3%

Customer Relations
up arrow 2%

Technical Services
up arrow 1%

Operations Management
0%

National Average
$54,000

Customer Service
up arrow 1%

Systems Troubleshooting
up arrow 11%

Troubleshooting
up arrow 17%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 222 votes.

Gender

Female
6 %
Male
94 %

Years of Experience

Less than 1 year
1%
1-4 years
16%
5-9 years
21%
10-19 years
32%
20 years or more
31%

Common Health Benefits

medical benefits Medical: 72% dental benefits Dental: 52%
vision benefits Vision: 38% employee benefits None: 26%
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