Service & Repair Technical Manager Salary

Just under two-thirds of Service & Repair Technical Managers in the United States have been in the field for more than 10 years. Pay can fall anywhere from $33K to $81K per year, but median earnings come to around $56K per year. Total cash incomes of Service & Repair Technical Managers run from $33K to $81K, depending on bonuses that can occasionally exceed $10K, profit sharing that reaches $7K, and some commissions of nearly $24K. Geographic location and career length each impact pay for this group, with the former having the largest influence. Not all workers are lucky enough to have benefits; in fact, close to a fourth are without coverage. Medical insurance is claimed by a fair number and dental insurance is reported by just over a half. For the most part, Service & Repair Technical Managers enjoy their work and report high levels of job satisfaction. This snapshot results from replies to PayScale's salary survey.

$37,253 - $82,254
(Median)
$37K
$56K
$82K
MEDIAN: $55,835
10%
50%
90%

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$11.89 - $26.77
(Median)
$12
$19
$27
MEDIAN: $18.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Salary
$37,253 - $82,254  
   
Bonus
$0.00 - $10,344  
Profit Sharing
$242.40 - $6,953  
Commission
$979 - $23,839  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,101 - $81,451  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 783
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$11.89 - $26.77  
   
Overtime
$15.59 - $39.08  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $10,344  
   
Commission
$979 - $23,839  
Profit Sharing
$242.40 - $6,953  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,101 - $81,451  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 276
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Job Description for Service & Repair Technical Manager

The service and repair technical manager is responsible for maintaining the production or service capabilities of a firm. They are responsible for personnel management, operations, and - potentially - project management.

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Service & Repair Technical Manager Tasks

  • Resolve client complaints, provide service/repair quotes, collect POs for invoicing, complete required customer reports.
  • Work with other departments related to warranty, repair and client relations.
  • Establish internal manufacturing assembly/test processes to repair faulty equipment.

Common Career Paths for Service & Repair Technical Manager


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As Service & Repair Technical Managers transition into upper-level roles such as Construction Project Manager, they may see a strong upturn in salary. Construction Project Managers earn $70K on average per year. More often than not, an Automotive Service Manager role is the next step for Service & Repair Technical Managers moving up in the field. Pay for Automotive Service Managers is usually $53K. Many Service & Repair Technical Managers choose to take on an Operations Manager role instead, where salaries are typically $59K.

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Popular Skills for Service & Repair Technical Manager


Survey results imply that Service & Repair Technical Managers put a diverse skill set to use. Most notably, facility with People Management and System Repair are correlated to pay that is significantly above average, leading to increases of 33 percent and 14 percent, respectively. Skills that pay less than market rate include Troubleshooting and Systems Troubleshooting. It is often found that people who know Customer Service are also skilled in Electronic Troubleshooting and Customer Relations.

Pay by Experience Level for Service & Repair Technical Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Service & Repair Technical Managers, more experience in the field does not usually mean bigger paychecks. Those in the early stages of their career can expect to make around $47K; however, individuals with five to 10 years of experience bring in $51K on average — a distinctly larger sum. Service & Repair Technical Managers with one to two decades of relevant experience report an average salary of approximately $56K. Individuals who have achieved more than 20 years of experience don't seem to earn much more than people who have 10 to 20 years under their belts; the more senior group reports an average income of $61K.

Pay Difference by Location


For those looking to make money, Service & Repair Technical Managers in Houston enjoy an exceptional pay rate, 31 percent above the national average. Service & Repair Technical Managers will also find cushy salaries in Charlotte (+28 percent), Philadelphia (+25 percent), Seattle (+16 percent), and New York (+12 percent). Compared to the national average, Pittsburgh Service & Repair Technical Managers have considerably lower salaries, 22 percent below the national average to be exact. Location appears to be a major driving force in pay for those in this profession. Two other places where employers offer below-median salaries are Los Angeles (8 percent less) and Orlando (6 percent less).

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Experience Affects Service & Repair Technical Manager Salaries



National Average
$54,000



Skills That Affect Service & Repair Technical Manager Salaries

People Management
up arrow 33%

System Repair
up arrow 14%

Electronic Troubleshooting
up arrow 3%

Customer Relations
up arrow 2%

Technical Services
up arrow 1%

Operations Management
0%

National Average
$54,000

Customer Service
up arrow 1%

Systems Troubleshooting
up arrow 11%

Troubleshooting
up arrow 15%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 222 votes.

Gender

Female
6 %
Male
94 %

Years of Experience

Less than 1 year
1%
1-4 years
16%
5-9 years
21%
10-19 years
31%
20 years or more
31%

Common Health Benefits

medical benefits Medical: 73% dental benefits Dental: 52%
vision benefits Vision: 38% employee benefits None: 25%
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