The majority of Service & Repair Technical Managers in the United States — just under two-thirds — boast more than 10 years of experience in their profession. Salaries stretch from $33K to $83K per year, and the median is $57K per year. Overall compensation packages to Service & Repair Technical Managers range from $33K on the low end to $83K on the high end; this includes bonuses that peak near $15K and profit sharing that approaches $16K, with some high rollers snagging commissions as high as $30K. Geography and experience level each impact pay for this group, with the former having the largest influence. Most Service & Repair Technical Managers like their work and job satisfaction is high. Not all workers are lucky enough to have benefits; in fact, just under a third are without coverage. Medical insurance is claimed by the larger part and dental insurance is reported by around half. The data in this summary comes from the PayScale salary survey.

$35,760 - $87,311
(Median)
$36K
$57K
$87K
MEDIAN: $57,428
10%
50%
90%

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$13.34 - $27.85
(Median)
$13
$19
$28
MEDIAN: $18.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Salary
$35,760 - $87,311  
   
Bonus
$0.00 - $14,848  
Profit Sharing
$0.00 - $16,107  
Commission
$1,622 - $29,590  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,886 - $82,613  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 292
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$13.34 - $27.85  
   
Hourly Tips
$0.26  
Overtime
$20.11 - $40.31  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$0.00 - $14,848  
   
Commission
$1,622 - $29,590  
Profit Sharing
$0.00 - $16,107  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,886 - $82,613  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 148
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Job Description for Service & Repair Technical Manager

The service and repair technical manager is responsible for maintaining the production or service capabilities of a firm. They are responsible for personnel management, operations, and - potentially - project management.

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Service & Repair Technical Manager Tasks

  • Resolve client complaints, provide service/repair quotes, collect POs for invoicing, complete required customer reports.
  • Work with other departments related to warranty, repair and client relations.
  • Establish internal manufacturing assembly/test processes to repair faulty equipment.

Common Career Paths for Service & Repair Technical Manager


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Service & Repair Technical Managers often transition into Construction Project Manager positions, for which compensation tends to be much higher. On average, Construction Project Managers earn $70K per year.

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Popular Skills for Service & Repair Technical Manager


Survey results suggest that Service & Repair Technical Managers use a fairly large toolkit of professional skills. Most notably, skills in People Management, System Repair, Electronic Troubleshooting, and Technical Services are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Troubleshooting and Systems Troubleshooting. Most people who know Customer Service also know Customer Relations and Electronic Troubleshooting.

Pay by Experience Level for Service & Repair Technical Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Service & Repair Technical Managers, more experience in the field does not usually mean bigger paychecks. Salaries of relatively inexperienced workers fall in the neighborhood of $45K, but folks who have racked up five to 10 years see a notably higher median of $54K. Service & Repair Technical Managers who work for 10 to 20 years in their occupation tend to earn about $57K. Individuals who report more than two decades of experience seem to make only slightly more than folks in the 10-to-20 year range; the more senior group sees median earnings in the comparatively modest ballpark of $59K.

Pay Difference by Location

National Average: $54,825

Larger city markers indicate a job is popular in that location.

Service & Repair Technical Managers will find that Houston offers an impressive pay rate, one which exceeds the national average by 19 percent. Service & Repair Technical Managers will also find cushy salaries in San Diego (+18 percent), Philadelphia (+13 percent), Chicago (+12 percent), and New York (+11 percent). The lowest-paying market is Pittsburgh, which sits 23 percent below the national average, proving that location is a significant contributor to overall pay. Not at the bottom but still paying below the median are employers in San Antonio and Los Angeles (11 percent lower and 9 percent lower, respectively).

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Experience Affects Service & Repair Technical Manager Salaries



National Average
$55,000



Skills That Affect Service & Repair Technical Manager Salaries

People Management
up arrow 20%

System Repair
up arrow 13%

Technical Services
0%

Electronic Troubleshooting
0%

National Average
$55,000

Customer Relations
up arrow 2%

Operations Management
up arrow 2%

Customer Service
up arrow 3%

Systems Troubleshooting
up arrow 12%

Troubleshooting
up arrow 18%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 62 votes.

Gender

Female
6 %
Male
94 %

Years of Experience

1-4 years
19%
5-9 years
18%
10-19 years
30%
20 years or more
33%

Common Health Benefits

medical benefits
Medical: 70%
dental benefits
Dental: 49%
medical benefits
Vision: 39%
dental benefits
None: 29%
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