Service & Repair Technical Manager Salary

Slightly less than two-thirds of Service & Repair Technical Managers in the United States are seasoned employees who have more than 10 years of experience in the field. Pay ranges from $33K to $81K per year, and the average comes out to $54K annually. In the world of Service & Repair Technical Managers, overall cash allowance can occasionally include more than $11K from bonuses and, in some exceptional cases, $7K from profit sharing, causing incomes to vary widely between $33K and $81K. Geographic location is the biggest factor affecting pay for this group, followed by career duration. Some workers in this field — roughly one in four — are not awarded benefits. Medical coverage is reported by a strong majority and dental plans are enjoyed by slightly more than half. Job satisfaction is reported as high by the vast majority of workers. The data for this synopsis comes from respondents who took the PayScale salary survey.

$37,158 - $81,188
(Median)
$37K
$54K
$81K
MEDIAN: $54,374
10%
50%
90%

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$11.75 - $26.59
(Median)
$12
$18
$27
MEDIAN: $18.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Salary
$37,158 - $81,188  
   
Bonus
$0.00 - $10,735  
Profit Sharing
$491.32 - $7,122  
Commission
$1,007 - $29,799  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,752 - $80,519  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 793
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$11.75 - $26.59  
   
Overtime
$15.36 - $38.88  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $10,735  
   
Commission
$1,007 - $29,799  
Profit Sharing
$491.32 - $7,122  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,752 - $80,519  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 261

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Job Description for Service & Repair Technical Manager

The service and repair technical manager is responsible for maintaining the production or service capabilities of a firm. They are responsible for personnel management, operations, and - potentially - project management.

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Service & Repair Technical Manager Tasks

  • Resolve client complaints, provide service/repair quotes, collect POs for invoicing, complete required customer reports.
  • Work with other departments related to warranty, repair and client relations.
  • Establish internal manufacturing assembly/test processes to repair faulty equipment.

Common Career Paths for Service & Repair Technical Manager


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For Service & Repair Technical Managers, progressing to a Construction Project Manager role may result in a significant raise. On average, a Construction Project Manager can earn $70K annually. An Automotive Service Manager or an Operations Manager is a typical transition from a Service & Repair Technical Manager role.

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Popular Skills for Service & Repair Technical Manager


Survey results show that Service & Repair Technical Managers use a fair number of skills. Fortunate workers who know People Management can expect a significant pay bump, scoring salaries 35 percent above average. At the other end of the pay range are skills like Troubleshooting. Those educated in Customer Service tend to be well versed in Electronic Troubleshooting and Customer Relations.

Pay by Experience Level for Service & Repair Technical Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Service & Repair Technical Managers, more experience in the field does not usually mean bigger paychecks. Survey participants with less than five years' experience report a median income of $46K, and earnings aren't much higher for respondents who have five to 10 years under their belts; respondents in the latter group report a median of just $50K. Service & Repair Technical Managers bring in $55K after working for 10 to 20 years. Old hands boasting more than twenty years of relevant experience report pay that is more or less commensurate with that extensive experience; average earnings for this group come out to approximately $61K.

Pay Difference by Location


Houston is home to an above-average pay rate for Service & Repair Technical Managers, 32 percent higher than the national average. Service & Repair Technical Managers can also look forward to large paychecks in cities like Charlotte (+30 percent), Philadelphia (+22 percent), Seattle (+18 percent), and New York (+14 percent). Location significantly influences compensation, with Pittsburgh Service & Repair Technical Managers earning much less — 21 percent less — than the national average. Employers in Los Angeles and Austin also lean toward paying below-median salaries (6 percent lower and 5 percent lower, respectively).

Related Job Salaries

United States (change)

Experience Affects Service & Repair Technical Manager Salaries



National Average
$53,000



Skills That Affect Service & Repair Technical Manager Salaries

People Management
up arrow 35%

Electronic Troubleshooting
up arrow 3%

Customer Relations
up arrow 2%

Technical Services
up arrow 1%

Operations Management
up arrow 1%

Customer Service
0%

National Average
$53,000

Troubleshooting
up arrow 11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 230 votes.

Gender

Female
7 %
Male
93 %

Years of Experience

Less than 1 year
1%
1-4 years
16%
5-9 years
21%
10-19 years
32%
20 years or more
30%

Common Health Benefits

medical benefits Medical: 74% dental benefits Dental: 53%
vision benefits Vision: 36% employee benefits None: 25%