Service & Repair Technical Manager Salary

Service & Repair Technical Managers in the United States tend to have a good amount of experience under their belt — just under two-thirds have more than 10 years in the field. While pay runs from $33K to $82K per year, median earnings come to $57K per year. Overall cash earnings of Service & Repair Technical Managers stretch from $33K near the bottom to $82K at the top, and the heftiest packages can encompass around $10K each from bonuses and profit sharing. Residence and career length each impact pay for this group, with the former having the largest influence. Job satisfaction is high and work is enjoyable for most Service & Repair Technical Managers. Some workers in this field — approximately one-fourth — are not awarded benefits. Medical coverage is reported by a fair number and dental plans are enjoyed by approximately half. This overview is based on answers to PayScale's salary questionnaire.

$36,788 - $82,933
(Median)
$37K
$57K
$83K
MEDIAN: $56,644
10%
50%
90%

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$12.49 - $26.73
(Median)
$12
$19
$27
MEDIAN: $18.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Salary
$36,788 - $82,933  
   
Bonus
$0.00 - $10,408  
Profit Sharing
$0.00 - $10,000  
Commission
$1,578 - $24,613  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,131 - $82,078  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 769
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$12.49 - $26.73  
   
Hourly Tips
$0.12  
Overtime
$17.01 - $39.09  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$0.00 - $10,408  
   
Commission
$1,578 - $24,613  
Profit Sharing
$0.00 - $10,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,131 - $82,078  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 281
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Job Description for Service & Repair Technical Manager

The service and repair technical manager is responsible for maintaining the production or service capabilities of a firm. They are responsible for personnel management, operations, and - potentially - project management.

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Service & Repair Technical Manager Tasks

  • Resolve client complaints, provide service/repair quotes, collect POs for invoicing, complete required customer reports.
  • Work with other departments related to warranty, repair and client relations.
  • Establish internal manufacturing assembly/test processes to repair faulty equipment.

Common Career Paths for Service & Repair Technical Manager


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At the upper end, Service & Repair Technical Managers who move into a Construction Project Manager role can end up with a hefty increase in pay. The average income for Construction Project Managers is a much higher $70K per year.

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Popular Skills for Service & Repair Technical Manager


Service & Repair Technical Managers generally report applying a varied skill set to their work. Most notably, facility with People Management and System Repair are correlated to pay that is significantly above average, leading to increases of 28 percent and 14 percent, respectively. Skills that seem to negatively impact pay include Troubleshooting and Systems Troubleshooting. Most people experienced in Customer Service also know Customer Relations and Electronic Troubleshooting. People who know Technical Services usually also know Electronic Troubleshooting and Customer Relations.

Pay by Experience Level for Service & Repair Technical Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Service & Repair Technical Managers, extensive experience does not lead to significantly more money. Respondents with less than five years' experience take home $47K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $52K. Service & Repair Technical Managers claiming one to two decades of experience make an estimated median of $56K. Veterans who have worked for more than two decades do tend to make the most in the end; the median pay for this group is $61K.

Pay Difference by Location

National Average: $54,449

Larger city markers indicate a job is popular in that location.

With a pay rate for Service & Repair Technical Managers that is 20 percent greater than the national average, Houston offers a comfortable salary for those in this profession. Service & Repair Technical Managers will also find cushy salaries in San Diego (+18 percent), Atlanta (+17 percent), Seattle (+16 percent), and Philadelphia (+14 percent). Location is a huge contributor to overall pay, with Service & Repair Technical Managers in Pittsburgh earning a whopping 23 percent below the national average. Employers also pay below the national average in San Antonio (10 percent lower) and Los Angeles (8 percent lower).

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Experience Affects Service & Repair Technical Manager Salaries



National Average
$54,000



Skills That Affect Service & Repair Technical Manager Salaries

People Management
up arrow 28%

System Repair
up arrow 14%

Electronic Troubleshooting
up arrow 1%

Customer Relations
up arrow 1%

Technical Services
0%

National Average
$54,000

Customer Service
up arrow 1%

Operations Management
up arrow 1%

Systems Troubleshooting
up arrow 12%

Troubleshooting
up arrow 17%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 221 votes.

Gender

Female
6 %
Male
94 %

Years of Experience

Less than 1 year
1%
1-4 years
16%
5-9 years
20%
10-19 years
32%
20 years or more
32%

Common Health Benefits

medical benefits
Medical: 72%
dental benefits
Dental: 51%
medical benefits
Vision: 38%
dental benefits
None: 26%
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