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Service & Repair Technical Manager Salary

Service & Repair Technical Managers in the United States tend to be well-versed in their field, and slightly less than two-thirds have more than 10 years of experience. Average salary is expected to be around $55K annually, but may range from $33K to $80K per year. Total cash compensation for Service & Repair Technical Managers runs from $33K to $80K depending on bonuses that can occasionally exceed $11K and profit sharing that can reach almost $7K. Geographic location is the biggest factor affecting pay for this group, followed by years of experience. Most workers in this position report high levels of job satisfaction. Not all workers are lucky enough to have benefits; in fact, one-fourth are without coverage. Medical insurance is claimed by a strong majority and dental insurance is reported by a little over a half. This report is based on answers to PayScale's salary questionnaire.

$36,984 - $81,240
(Median)
$37K
$55K
$81K
MEDIAN: $54,742
10%
50%
90%

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$11.76 - $26.55
(Median)
$12
$18
$27
MEDIAN: $18.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Salary
$36,984 - $81,240  
   
Bonus
$0.00 - $11,000  
Profit Sharing
$249.17 - $7,023  
Commission
$1,000 - $30,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,633 - $80,408  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 790
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$11.76 - $26.55  
   
Overtime
$15.46 - $38.99  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $11,000  
   
Commission
$1,000 - $30,000  
Profit Sharing
$249.17 - $7,023  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,633 - $80,408  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 273

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Job Description for Service & Repair Technical Manager

The service and repair technical manager is responsible for maintaining the production or service capabilities of a firm. They are responsible for personnel management, operations, and - potentially - project management.

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Service & Repair Technical Manager Tasks

  • Resolve client complaints, provide service/repair quotes, collect POs for invoicing, complete required customer reports.
  • Work with other departments related to warranty, repair and client relations.
  • Establish internal manufacturing assembly/test processes to repair faulty equipment.

Common Career Paths for Service & Repair Technical Manager


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As Service & Repair Technical Managers transition into upper-level roles such as Construction Project Manager, they may see a strong upturn in salary. Construction Project Managers earn $70K on average per year. A Service & Repair Technical Manager often moves on to become an Automotive Service Manager or an Operations Manager.

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Popular Skills for Service & Repair Technical Manager


Overall, survey participants reported applying a fair number of skills to their work. Fortunate workers who know People Management can expect a significant pay bump, scoring salaries 35 percent above average. At the other end of the pay range are skills like Troubleshooting. Those proficient in Customer Service are, more often than not, also skilled in Electronic Troubleshooting and Customer Relations.

Pay by Experience Level for Service & Repair Technical Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Service & Repair Technical Managers, extensive experience does not lead to significantly more money. During the first five years of their careers, Service & Repair Technical Managers see a median income of $46K. Survey respondents with five to 10 years of experience report an only modestly higher median of $51K. Service & Repair Technical Managers claiming one to two decades of experience make an estimated median of $55K. Old hands boasting more than twenty years of relevant experience report pay that is more or less commensurate with that extensive experience; average earnings for this group come out to approximately $61K.

Pay Difference by Location


Surpassing the national average by 31 percent, Service & Repair Technical Managers in Houston receive some of the highest pay in the country. Service & Repair Technical Managers can also look forward to large paychecks in cities like Charlotte (+29 percent), Philadelphia (+27 percent), Seattle (+18 percent), and New York (+13 percent). Service & Repair Technical Managers' salaries are heavily influenced by location — Service & Repair Technical Managers in Pittsburgh bring in salaries that are 22 percent lower than the national average. Below-median salaries also turn up in Los Angeles and Orlando (6 percent lower and 5 percent lower, respectively).

Related Job Salaries

United States (change)

Experience Affects Service & Repair Technical Manager Salaries



National Average
$54,000



Skills That Affect Service & Repair Technical Manager Salaries

People Management
up arrow 35%

Electronic Troubleshooting
up arrow 3%

Customer Relations
up arrow 3%

Technical Services
up arrow 1%

Operations Management
up arrow 1%

Customer Service
0%

National Average
$54,000

Troubleshooting
up arrow 11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 224 votes.

Gender

Female
6 %
Male
94 %

Years of Experience

Less than 1 year
1%
1-4 years
16%
5-9 years
22%
10-19 years
32%
20 years or more
30%

Common Health Benefits

medical benefits Medical: 73% dental benefits Dental: 52%
vision benefits Vision: 37% employee benefits None: 25%
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