Service & Repair Technical Manager Salary

With just below two-thirds of Service & Repair Technical Managers in the United States reporting more than 10 years of experience, the field is heavily weighted toward experienced professionals. Average pay for Service & Repair Technical Managers is $58K per year and can range from $32K on the lower end to $83K per year near the higher end. Total cash compensation for Service & Repair Technical Managers runs from $32K to $83K depending on bonuses that can occasionally exceed $15K and profit sharing that can reach almost $16K. Geography and experience level each impact pay for this group, with the former having the largest influence. Unfortunately, some people in this line of work are without benefits — just under a third lack coverage. On the flip side, a majority have medical insurance and slightly less than half receive dental plans. Job satisfaction is reported as high by the vast majority of workers. The data for this snapshot was collected from individuals who took PayScale's salary survey.

$35,844 - $88,448
$36K
$58K
$88K
MEDIAN: $57,727
10%
50%
90%

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$13.34 - $27.82
$13
$18
$28
MEDIAN: $18.42
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Salary
$35,844 - $88,448  
   
Bonus
$-0.48 - $14,525  
Profit Sharing
$0.00 - $16,219  
Commission
$3,020 - $29,799  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,321 - $82,867  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 279
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$13.34 - $27.82  
   
Hourly Tips
$0.26  
Overtime
$19.68 - $40.74  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$-0.48 - $14,525  
   
Commission
$3,020 - $29,799  
Profit Sharing
$0.00 - $16,219  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,321 - $82,867  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 139

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Job Description for Service & Repair Technical Manager

The service and repair technical manager is responsible for maintaining the production or service capabilities of a firm. They are responsible for personnel management, operations, and - potentially - project management.

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Service & Repair Technical Manager Tasks

  • Establish internal manufacturing assembly/test processes to repair faulty equipment.
  • Work with other departments related to warranty, repair and client relations.
  • Resolve client complaints, provide service/repair quotes, collect POs for invoicing, complete required customer reports.

Common Career Paths for Service & Repair Technical Manager


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Service & Repair Technical Managers might see a strong upturn in salary after transitioning into upper-level roles such as Construction Project Manager, a seemingly popular career choice. People currently working in the latter position report a noticeably higher median income of $70K per year.

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Popular Skills for Service & Repair Technical Manager


Survey results suggest that Service & Repair Technical Managers use a fairly large toolkit of professional skills. Most notably, facility with People Management and System Repair are correlated to pay that is significantly above average, leading to increases of 21 percent and 14 percent, respectively. Troubleshooting and Systems Troubleshooting as skills, however, tend to be associated with significantly smaller paychecks. Most people experienced in Customer Service also know Customer Relations and Electronic Troubleshooting.

Pay by Experience Level for Service & Repair Technical Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Service & Repair Technical Managers do not generally earn higher incomes from more experience in the field. The average worker who claims fewer than five years of experience earns around $45K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $54K. Service & Repair Technical Managers who work for 10 to 20 years in their occupation tend to earn about $57K. Ultimately, more time spent in the workforce does seem to translate to bigger paychecks; seasoned veterans with more than 20 years of experience report a median income of $60K.

Pay Difference by Location

National Average: $54,377

Larger city markers indicate a job is popular in that location.

For Service & Repair Technical Managers, working in the bustling city of San Diego has its advantages, including an above-average pay rate. Service & Repair Technical Managers will also find cushy salaries in Philadelphia (+14 percent), Chicago (+13 percent), New York (+12 percent), and Charlotte (+7 percent). Service & Repair Technical Managers in Pittsburgh make 23 percent less than the national average, proving that location is a major factor in pay. Employers also pay below the national average in Dallas (16 percent lower) and San Antonio (10 percent lower).

Related Job Salaries

Key Stats for Service & Repair Technical Manager

Gender

Female
6 %
Male
94 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 55 votes.
1-4 years
21%
5-9 years
17%
10-19 years
30%
20 years or more
32%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Service & Repair Technical Manager Salaries

▲9%

▲4%

▼0%

National Average
$54,000

▼17%

Skills That Affect Service & Repair Technical Manager Salaries

People Management
▲21%

System Repair
▲14%

National Average
$54,000



Operations Management
▼1%



Systems Troubleshooting
▼12%

Troubleshooting
▼23%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 55 votes.

Gender

Female
6 %
Male
94 %

Years of Experience

1-4 years
21%
5-9 years
17%
10-19 years
30%
20 years or more
32%

Common Health Benefits

medical benefits
Medical: 69%
dental benefits
Dental: 46%
vision benefits
Vision: 37%
dental benefits
None: 30%
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