With just below three-fifths of Service Center Managers in the United States reporting more than 10 years of experience, the field is heavily weighted toward experienced professionals. Average pay for Service Center Managers is $58K annually and can range from $31K on the lower end to $100K per year near the higher end. In the world of Service Center Managers, total cash compensation ranges from $31K on the lower end to $100K on the higher end; this includes bonuses that reach $15K and profit sharing that approaches $20K in rare cases, with some high rollers snagging commissions as high as $24K. The company is the biggest factor affecting pay for this group, followed by experience level. Male Service Center Managers are far more common among survey respondents than their female counterparts, who typically comprise less than one-third of the field. The majority of Service Center Managers claim high levels of job satisfaction. Most report receiving medical coverage from their employers and a strong majority collect dental insurance. The data in this summary comes from the PayScale salary survey.
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$34,709 - $92,335
(Median)
$35K
$58K
$92K
MEDIAN: $57,836
10%
50%
90%

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$10.30 - $23.57
(Median)
$10
$14
$24
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$34,709 - $92,335  
   
Bonus
$1,200 - $15,260  
Profit Sharing
$0.00 - $20,203  
Commission
$705 - $23,839  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,225 - $100,303  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 181
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25$50$75
Hourly Rate
$10.30 - $23.57  
   
Overtime
$20.64  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$1,200 - $15,260  
   
Commission
$705 - $23,839  
Profit Sharing
$0.00 - $20,203  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,225 - $100,303  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 22
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Job Description for Service Center Manager

Service center manager positions are available in a wide variety of organizations ranging from shipping companies to credit unions to grocery store chains. Exact requirements for these positions vary by company size and positions' pay level, but companies commonly require or prefer a bachelor’s degree in business or a related field; a high school diploma or equivalent may be accepted for some positions. Experience requirements also vary, but typical starting points include a year of customer service experience and a year of sales experience. Higher-level positions may require more specialized experience in the company’s industry, but service center manager positions are often considered junior-level openings.

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Service Center Manager Job Listings

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Popular Employer Salaries for Service Center Manager


XPO Logistics offers the highest compensation with a median salary of $112K.

Valvoline Instant Oil Change reports the lowest median salary in the area by far — it's only $42K, 166 percent less than the top paying company.

Pay by Experience Level for Service Center Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Service Center Managers, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. Salaries of relatively inexperienced workers fall in the neighborhood of $47K, but folks who have racked up five to 10 years see a notably higher median of $59K. Service Center Managers who work for 10 to 20 years in their occupation tend to earn about $64K. Individuals who report more than two decades of experience seem to make only slightly more than folks in the 10-to-20 year range; the more senior group sees median earnings in the comparatively modest ballpark of $69K.

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Experience Affects Service Center Manager Salaries

Late-Career
up arrow 20%

Experienced
up arrow 11%

Mid-Career
up arrow 2%

National Average
$58,000

Entry-Level
up arrow 18%

Skills That Affect Service Center Manager Salaries


People Management
up arrow 9%

National Average
$58,000


Customer Relationship Management (CRM)
up arrow 7%

Sales
up arrow 22%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 24 votes.

Gender

Female
22 %
Male
78 %

Years of Experience

Less than 1 year
1%
1-4 years
24%
5-9 years
19%
10-19 years
33%
20 years or more
24%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 73%
medical benefits
Vision: 62%
dental benefits
None: 16%
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