Service Center Manager Salary

With slightly less than three-fifths of Service Center Managers in the United States reporting more than 10 years of experience in the field, this area is heavily weighted toward experienced professionals. Pay ranges from $32K to $86K per year and averages out to $52K per year. In the world of Service Center Managers, total cash compensation ranges from $32K on the lower end to $86K on the higher end; this includes bonuses that reach $11K and profit sharing that approaches $14K in rare cases, with some high rollers snagging commissions as high as $30K. Experience level and the company each impact pay for this group, with the former having the largest influence. A fair number report receiving medical coverage from their employers and the greater part collect dental insurance. Making up 72 percent of those who took the survey, male Service Center Managers greatly outnumber their female counterparts. Most workers in this position report high levels of job satisfaction. This report is based on responses to the PayScale salary survey.
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$35,292 - $81,987

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$10.36 - $27.15

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$29K$58K$87K
Salary
$35,292 - $81,987  
   
Bonus
$0.00 - $10,682  
Profit Sharing
$0.00 - $13,574  
Commission
$1,980 - $29,590  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,397 - $85,546  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 362
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$10.36 - $27.15  
   
Overtime
$1.43 - $36.21  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$0.00 - $10,682  
   
Commission
$1,980 - $29,590  
Profit Sharing
$0.00 - $13,574  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,397 - $85,546  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 43
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Job Description for Service Center Manager

Service center manager positions are available in a wide variety of organizations ranging from shipping companies to credit unions to grocery store chains. Exact requirements for these positions vary by company size and positions' pay level, but companies commonly require or prefer a bachelor’s degree in business or a related field; a high school diploma or equivalent may be accepted for some positions. Experience requirements also vary, but typical starting points include a year of customer service experience and a year of sales experience. Higher-level positions may require more specialized experience in the company’s industry, but service center manager positions are often considered junior-level openings.

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Service Center Manager Job Listings

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Popular Employer Salaries for Service Center Manager


Sears Holdings Corporation offers the least pay with a median salary of $42K; furthermore, salaries there max out at only $60K.


Survey results show that Service Center Managers typically report just a few professional skills. Most notably, skills in People Management, Operations Management, Customer Relationship Management, and Customer Service are correlated to pay that is above average. Skills that seem to negatively impact pay include Customer Service. Employees educated in Customer Service are typically practiced in Operations Management, too.

Pay by Experience Level for Service Center Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Service Center Managers do not generally earn higher incomes from more experience in the field. Those in the early stages of their career can expect to make around $43K; however, individuals with five to 10 years of experience bring in $53K on average — a distinctly larger sum. Service Center Managers bring in $58K after working for 10 to 20 years. Individuals who report more than two decades of experience seem to make only slightly more than folks in the 10-to-20 year range; the more senior group sees median earnings in the comparatively modest ballpark of $63K.

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Experience Affects Service Center Manager Salaries

Late-Career
up arrow 18%

Experienced
up arrow 9%

Mid-Career
up arrow 1%

National Average
$53,000

Entry-Level
up arrow 19%

Skills That Affect Service Center Manager Salaries

People Management
up arrow 17%

Operations Management
up arrow 4%

Customer Relationship Management (CRM)
up arrow 1%

National Average
$53,000

Customer Service
up arrow 4%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 68 votes.

Gender

Female
28 %
Male
72 %

Years of Experience

Less than 1 year
1%
1-4 years
23%
5-9 years
19%
10-19 years
31%
20 years or more
25%

Common Health Benefits

medical benefits Medical: 79% dental benefits Dental: 68%
vision benefits Vision: 58% employee benefits None: 18%
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