Service Center Manager Salary
Job Description for Service Center Manager
Service center manager positions are available in a wide variety of organizations ranging from shipping companies to credit unions to grocery store chains. Exact requirements for these positions vary by company size and positions' pay level, but companies commonly require or prefer a bachelor’s degree in business or a related field; a high school diploma or equivalent may be accepted for some positions. Experience requirements also vary, but typical starting points include a year of customer service experience and a year of sales experience. Higher-level positions may require more specialized experience in the company’s industry, but service center manager positions are often considered junior-level openings.Read More...
Typical tasks performed by service center managers include managing operations at the service center, maintaining standards for safety and operations, and performing administrative duties. Training and supervising sales and operations staff are also necessary, and direct communication with corporate offices is expected on a regular basis. Regular reports on data related to worker compensation, accidents, performance, and other relevant fields is also required, so good communication skills are important. In addition, leadership and organizational skills help these managers effectively work with vendors and other employees.
Work shifts may vary based on the company’s needs, but it is common for service center managers to work during regular business hours. Although the work environment is typically indoors, exposure to hot or cold temperatures may be expected depending on the company’s office environment and geographic location.
Service Center Manager Job Listings
Search for more jobs:
Popular Employer Salaries for Service Center Manager
XPO Logistics offers the highest compensation with a median salary of $112K.
Valvoline Instant Oil Change reports the lowest median salary in the area by far — it's only $42K, 166 percent less than the top paying company.
Pay by Experience Level for Service Center Manager
Median of all compensation (including tips, bonus, and overtime) by years of experience.
For Service Center Managers, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. Salaries of relatively inexperienced workers fall in the neighborhood of $47K, but folks who have racked up five to 10 years see a notably higher median of $59K. Service Center Managers who work for 10 to 20 years in their occupation tend to earn about $64K. Individuals who report more than two decades of experience seem to make only slightly more than folks in the 10-to-20 year range; the more senior group sees median earnings in the comparatively modest ballpark of $69K.