Service Center Manager Salary

The majority of Service Center Managers in the United States — just below three-fifths — boast more than 10 years of experience in their profession. Salaries stretch from $33K to $88K per year, and the median is $53K per year. The range in cash compensation to Service Center Managers (largely between $33K and $88K) includes potential earnings of $12K from bonuses, $14K from profit sharing, and commissions of $24K in exceptional cases. Experience level and the company each impact pay for this group, with the former having the largest influence. Making up 72 percent of those who took the survey, male Service Center Managers greatly outnumber their female counterparts. Work is enjoyable for Service Center Managers, who typically claim high levels of job satisfaction. A fair number enjoy medical while the greater part get dental coverage. Vision coverage is also available to a majority. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.
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$36,320 - $84,555
(Median)
$36K
$53K
$85K
MEDIAN: $53,380
10%
50%
90%

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$10.77 - $25.76
(Median)
$11
$15
$26
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Salary
$36,320 - $84,555  
   
Bonus
$0.00 - $11,850  
Profit Sharing
$0.00 - $14,000  
Commission
$1,216 - $23,672  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,725 - $87,877  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 373
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$10.77 - $25.76  
   
Overtime
$1.49 - $35.74  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$0.00 - $11,850  
   
Commission
$1,216 - $23,672  
Profit Sharing
$0.00 - $14,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,725 - $87,877  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 46
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Job Description for Service Center Manager

Service center manager positions are available in a wide variety of organizations ranging from shipping companies to credit unions to grocery store chains. Exact requirements for these positions vary by company size and positions' pay level, but companies commonly require or prefer a bachelor’s degree in business or a related field; a high school diploma or equivalent may be accepted for some positions. Experience requirements also vary, but typical starting points include a year of customer service experience and a year of sales experience. Higher-level positions may require more specialized experience in the company’s industry, but service center manager positions are often considered junior-level openings.

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Service Center Manager Job Listings

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Popular Employer Salaries for Service Center Manager


Applied Industrial Technologies leads the field in terms of pay, with a median salary of $52K.


Service Center Managers note just a narrow range of job skills. Most notably, skills in People Management, Operations Management, Customer Relationship Management, and Customer Service are correlated to pay that is above average. Skills that pay less than market rate include Customer Service. Those with knowledge of Customer Service tend to be skilled in Operations Management as well.

Pay by Experience Level for Service Center Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


More years of relevant experience do not necessarily translate to higher paychecks. Although individuals who have less than five years' experience earn $44K on average, people with five to 10 years benefit from a notably larger average of $56K. Service Center Managers bring in $60K after working for 10 to 20 years. Service Center Managers who surpass 20 years on the job report pay that isn't as high as one would expect; the median compensation for this crowd sits around $62K.

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Experience Affects Service Center Manager Salaries

Late-Career
up arrow 15%

Experienced
up arrow 10%

Mid-Career
up arrow 2%

National Average
$54,000

Entry-Level
up arrow 19%

Skills That Affect Service Center Manager Salaries

People Management
up arrow 15%


National Average
$54,000

Customer Relationship Management (CRM)
up arrow 2%


Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 68 votes.

Gender

Female
28 %
Male
72 %

Years of Experience

Less than 1 year
1%
1-4 years
24%
5-9 years
19%
10-19 years
31%
20 years or more
25%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 68%
medical benefits
Vision: 59%
dental benefits
None: 18%
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