Service Center Manager Salary

The majority of Service Center Managers in the United States — slightly less than three-fifths — boast more than 10 years of experience in their profession. Salaries stretch from $33K to $88K per year, and the median is $53K per year. With some bonuses approaching $12K and certain profit sharing proceeds approaching $14K, overall incomes of Service Center Managers spread between $33K and $88K depending on individual performance. Career length and the company each impact pay for this group, with the former having the largest influence. Most Service Center Managers like their work and job satisfaction is high. Generally, women make up less than a third of all Service Center Managers who answered the questionnnaire. Medical benefits are awarded to a fair number, and the larger part earn dental coverage. The information for this snapshot was generated by responses to the PayScale salary survey.
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$36,320 - $84,555
(Median)
$36K
$53K
$85K
MEDIAN: $53,380
10%
50%
90%

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$10.77 - $25.76
(Median)
$11
$15
$26
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Salary
$36,320 - $84,555  
   
Bonus
$0.00 - $11,850  
Profit Sharing
$0.00 - $14,000  
Commission
$1,216 - $23,672  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,725 - $87,877  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 373
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$10.77 - $25.76  
   
Overtime
$1.49 - $35.74  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$0.00 - $11,850  
   
Commission
$1,216 - $23,672  
Profit Sharing
$0.00 - $14,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,725 - $87,877  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 46
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Job Description for Service Center Manager

Service center manager positions are available in a wide variety of organizations ranging from shipping companies to credit unions to grocery store chains. Exact requirements for these positions vary by company size and positions' pay level, but companies commonly require or prefer a bachelor’s degree in business or a related field; a high school diploma or equivalent may be accepted for some positions. Experience requirements also vary, but typical starting points include a year of customer service experience and a year of sales experience. Higher-level positions may require more specialized experience in the company’s industry, but service center manager positions are often considered junior-level openings.

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Service Center Manager Job Listings

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Popular Employer Salaries for Service Center Manager


Applied Industrial Technologies offers the largest salaries in town — $52K on average.


Service Center Managers who responded to the survey report just a handful of professional skills. Most notably, skills in People Management, Operations Management, Customer Relationship Management, and Customer Service are correlated to pay that is above average. Skills that seem to negatively impact pay include Customer Service. Aptitude in Customer Service tends to also indicate an understanding of Operations Management.

Pay by Experience Level for Service Center Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Service Center Managers do not generally earn higher incomes from more experience in the field. The average beginner in this position makes around $44K, but folks who have been around for five to 10 years see a markedly higher median salary of $56K. For Service Center Managers, 10 to 20 years of experience on the job amounts to an average salary of $60K. More than 20 years of experience mean a somewhat bigger median paycheck of $62K, but it's not much more than what less experienced people make.

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Experience Affects Service Center Manager Salaries

Late-Career
up arrow 15%

Experienced
up arrow 10%

Mid-Career
up arrow 2%

National Average
$54,000

Entry-Level
up arrow 19%

Skills That Affect Service Center Manager Salaries

People Management
up arrow 15%


National Average
$54,000

Customer Relationship Management (CRM)
up arrow 2%


Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 68 votes.

Gender

Female
28 %
Male
72 %

Years of Experience

Less than 1 year
1%
1-4 years
24%
5-9 years
19%
10-19 years
31%
20 years or more
25%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 68%
medical benefits
Vision: 59%
dental benefits
None: 18%
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