Median pay for Service Coordinators in the United States lies in the neighborhood of $15.89 per hour. Total cash compensation for Service Coordinators runs from $27K to $52K depending on bonuses that can occasionally exceed $4K and profit sharing that can reach almost $7K. The most influential factor affecting pay for this group is geographic location, though experience level and the particular employer have a (lesser) impact as well. Some workers in this field — nearly one in five — are not awarded benefits. Medical coverage is reported by a fair number and dental plans are enjoyed by more than half. Among survey respondents, women are more common than men; 80 percent of Service Coordinators are female. The majority of Service Coordinators claim high levels of job satisfaction. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.
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$29,501 - $55,800
(Median)
$30K
$39K
$56K
MEDIAN: $39,373
10%
50%
90%

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$12.05 - $21.09
(Median)
$12
$16
$21
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$29,501 - $55,800  
   
Bonus
$0.00 - $3,819  
Profit Sharing
$0.00 - $6,953  
Commission
$3,266  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,196 - $51,528  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 698
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$12.05 - $21.09  
   
Hourly Tips
$0.24  
Overtime
$17.57 - $32.78  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$0.00 - $3,819  
   
Commission
$3,266  
Profit Sharing
$0.00 - $6,953  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,196 - $51,528  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 746
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Job Description for Service Coordinator

A service coordinator coordinates a number of operations for their company. They commonly are employed in a sales or operations department and have direct relations with clients, employees, and vendors. Service coordinators answer incoming phone calls, place return phone calls, handle email correspondence, and schedule appointments with clients. They typically work during regular business hours, but this may vary by industry and the company's hours of operations.

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Service Coordinator Tasks

  • Consult with clients to identify services and benefits, complete the paperwork, and connect them to activities.
  • Conduct room inspections, monitor status of clients and ensure counseling and other goals are met by clients.
  • Collect, curate, and expand information and relationships with community resources, available services and benefits.
  • Maintain documentation on clients as well as creating periodic reports for management on services and needs.

Common Career Paths for Service Coordinator


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For Service Coordinators, progressing to an Operations Manager role may result in a significant raise. On average, an Operations Manager can earn $59K annually. A Service Coordinator may also move into a role as a Social Worker or a Case Manager.

Elderly/Disabled Services Coordinator Job Listings

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Popular Employer Salaries for Service Coordinator


Popular Skills for Service Coordinator


Service Coordinators seem to wield many skills on the job. Most notably, facility with Microsoft Excel, Customer Relationship Management (CRM), and Job Scheduling are correlated to pay that is significantly above average, leading to increases of 23 percent, 4 percent, and 3 percent, respectively. Skills that pay less than market rate include Project Coordinating, Information Technology Support, and Problem Solving. For most people, competency in Customer Relations indicates knowledge of Job Scheduling.

Pay by Experience Level for Service Coordinator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


The average worker who claims fewer than five years of experience earns around $35K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $39K. Service Coordinators who work for 10 to 20 years in their occupation tend to earn about $41K. Survey respondents who have worked for more than 20 years actually report somewhat lower incomes of $40K.

Pay Difference by Location

National Average: $36,439

Larger city markers indicate a job is popular in that location.

For Service Coordinators, busy Seattle offers a higher-than-average pay rate, 32 percent above the national average. Service Coordinators will also find cushy salaries in Dallas (+19 percent), Los Angeles (+13 percent), Baltimore (+10 percent), and New York (+10 percent). The lowest-paying market is Pittsburgh, which sits 10 percent below the national average. Employers also pay below the national average in Rochester (6 percent lower) and San Diego (5 percent lower).

Service Coordinator Reviews

What is it like working as a Service Coordinator?

Service Coordinator in Minneapolis:
Pros: Communicating; being heavily reliable and responsible for many aspects within the department; work flexibility; daily hours.
Cons: Inconsistent communication; pay rate is too low for what I'm responsible for; stress levels.

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Experience Affects Service Coordinator Salaries




National Average
$36,000


Skills That Affect Service Coordinator Salaries

Microsoft Excel
up arrow 23%

Customer Relationship Management (CRM)
up arrow 4%

Job Scheduling
up arrow 3%

Billing
up arrow 2%

Counseling
up arrow 2%

Customer Service
up arrow 1%

Customer Relations
up arrow 1%

Scheduling
0%

Organizing
0%

National Average
$36,000

Office Administration
up arrow 1%

Case Management
up arrow 2%

Oral / Verbal Communication
up arrow 2%

Problem Solving
up arrow 5%

Project Coordinating
up arrow 9%

Information Technology (IT) Support
up arrow 9%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 196 votes.

Gender

Female
80 %
Male
20 %

Years of Experience

Less than 1 year
5%
1-4 years
50%
5-9 years
21%
10-19 years
19%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 65%
medical benefits
Vision: 52%
dental benefits
None: 21%
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