Service Coordinator Salary

The average Service Coordinator in the United States earns approximately $16.07 per hour. Including potential for bonuses and profit sharing — peaking near $4K and $7K, respectively — total cash payment to Service Coordinators can bottom out near $28K or peak near $52K depending on individual performance. Earnings for this group are mostly affected by the specific employer, followed by geography and years of experience. Most workers in this position report high levels of job satisfaction. Health benefits are not claimed by all — just under a fourth lack any form of coverage — but a strong majority have medical insurance, and more than half have dental, too. This report is based on responses to the PayScale salary survey.
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$29,556 - $56,108
$30K
$39K
$56K
MEDIAN: $39,451
10%
50%
90%

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$12.25 - $21.29
$12
$16
$21
MEDIAN: $16.07
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$29,556 - $56,108  
   
Bonus
$0.00 - $4,036  
Profit Sharing
$0.00 - $7,096  
Commission
$3,443  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,504 - $51,763  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 671
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$12.25 - $21.29  
   
Hourly Tips
$0.24  
Overtime
$17.60 - $32.24  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$0.00 - $4,036  
   
Commission
$3,443  
Profit Sharing
$0.00 - $7,096  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,504 - $51,763  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 754

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Service Coordinator

A service coordinator coordinates a number of operations for their company. They commonly are employed in a sales or operations department and have direct relations with clients, employees, and vendors. Service coordinators answer incoming phone calls, place return phone calls, handle email correspondence, and schedule appointments with clients. They typically work during regular business hours, but this may vary by industry and the company's hours of operations.

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Service Coordinator Tasks

  • Collect, curate, and expand information and relationships with community resources, available services and benefits.
  • Maintain documentation on clients as well as creating periodic reports for management on services and needs.
  • Consult with clients to identify services and benefits, complete the paperwork, and connect them to activities.
  • Conduct room inspections, monitor status of clients and ensure counseling and other goals are met by clients.

Common Career Paths for Service Coordinator


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Service Coordinators may experience a large salary bump if they progress into a role such as Operations Manager. The latter position pays an average of $59K annually. It is not unusual for a Service Coordinator to become a Social Worker or a Case Manager.

Elderly/Disabled Services Coordinator Job Listings

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Popular Employer Salaries for Service Coordinator


Centene Corporation offers the highest compensation with a median salary of $58K.

Popular Skills for Service Coordinator


Survey respondents exploit a significant toolbox of skills in their work. Most notably, facility with Microsoft Excel and Billing are correlated to pay that is significantly above average, leading to increases of 23 percent and 3 percent, respectively. Skills that are correlated to lower pay, on the other hand, include Organizing, Project Coordinating, and Information Technology Support. Most people who know Customer Relations also know Job Scheduling.

Pay by Experience Level for Service Coordinator

Pay by Experience for a Service Coordinator has a positive trend. An entry-level Service Coordinator with less than 5 years of experience can expect to earn an average total compensation of $35,000 based on 888 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Service Coordinator with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $39,000 based on 406 salaries. An experienced Service Coordinator which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $40,000 based on 315 salaries. A Service Coordinator with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $41,000 based on 76 salaries.

Pay Difference by Location

National Average: $36,600

Larger city markers indicate a job is popular in that location.

For Service Coordinators, working in the bustling city of Seattle has its advantages, including an above-average pay rate. Service Coordinators can also look forward to large paychecks in cities like Dallas (+27 percent), Los Angeles (+12 percent), Chicago (+10 percent), and Houston (+10 percent). The lowest-paying market is Pittsburgh, which sits 12 percent below the national average. Not at the bottom but still paying below the median are employers in San Diego and Rochester (8 percent less).

Service Coordinator Reviews

Q: What is it like working as a Service Coordinator?

Service Coordinator in Minneapolis:
Pros: Communicating; being heavily reliable and responsible for many aspects within the department; work flexibility; daily hours.
Cons: Inconsistent communication; pay rate is too low for what I'm responsible for; stress levels.

Related Job Salaries

Key Stats for Service Coordinator

Gender

Female
79 %
Male
21 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 201 votes.
Less than 1 year
6%
1-4 years
48%
5-9 years
21%
10-19 years
20%
20 years or more
5%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Service Coordinator Salaries

▲12%

▲11%

▲7%

National Average
$37,000

▼5%

Skills That Affect Service Coordinator Salaries

Microsoft Excel
▲23%

▲3%




Counseling
▲1%

Customer Service
▼0%

Scheduling
▼0%

National Average
$37,000




Problem Solving
▼6%

Information Technology (IT) Support
▼9%

Project Coordinating
▼10%

Organizing
▼12%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 201 votes.

Gender

Female
79 %
Male
21 %

Years of Experience

Less than 1 year
6%
1-4 years
48%
5-9 years
21%
10-19 years
20%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 65%
vision benefits
Vision: 50%
no benefits
None: 22%