The average Service Coordinator in the United States earns approximately $16.06 per hour. Cash earnings for Service Coordinators — including $4K in bonuses and $7K in profit sharing proceeds near the top of the pay scale — generally stretch from $27K to $51K depending on individual performance. While geography and experience level impact pay for this group, the specific employer is the most influential factor. The vast majority of Service Coordinators (81 percent) who participated in the survey are women. One in five of professionals in this line of work do not receive benefits; however, a strong majority report medical coverage and more than half claim dental coverage as well. Work is enjoyable for Service Coordinators, who typically claim high levels of job satisfaction. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.
Read More
$29,433 - $55,546
$29K
$39K
$56K
MEDIAN: $39,265
10%
50%
90%

Add this chart to your site: 640px    300px

$12.20 - $21.30
$12
$16
$21
MEDIAN: $16.06
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$29,433 - $55,546  
   
Bonus
$0.00 - $3,974  
Profit Sharing
$0.00 - $7,047  
Commission
$3,384  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,400 - $51,499  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 699
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$12.20 - $21.30  
   
Hourly Tips
$0.24  
Overtime
$17.74 - $32.41  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$0.00 - $3,974  
   
Commission
$3,384  
Profit Sharing
$0.00 - $7,047  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,400 - $51,499  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 766

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

Job Description for Service Coordinator

A service coordinator coordinates a number of operations for their company. They commonly are employed in a sales or operations department and have direct relations with clients, employees, and vendors. Service coordinators answer incoming phone calls, place return phone calls, handle email correspondence, and schedule appointments with clients. They typically work during regular business hours, but this may vary by industry and the company's hours of operations.

Read More...

Service Coordinator Tasks

  • Collect, curate, and expand information and relationships with community resources, available services and benefits.
  • Maintain documentation on clients as well as creating periodic reports for management on services and needs.
  • Consult with clients to identify services and benefits, complete the paperwork, and connect them to activities.
  • Conduct room inspections, monitor status of clients and ensure counseling and other goals are met by clients.

Common Career Paths for Service Coordinator


Add this chart to your site:   640px 640px    300px 300px


At the upper end, Service Coordinators who move into an Operations Manager role can end up with a hefty increase in pay. The average income for Operations Managers is a much higher $59K per year. Becoming a Social Worker or a Case Manager is often the next step for a Service Coordinator.

Elderly/Disabled Services Coordinator Job Listings

Search for more jobs:

Popular Employer Salaries for Service Coordinator


Centene Corporation attracts talent by shelling out the biggest paychecks in the area — the median in that office is $58K.

Popular Skills for Service Coordinator


Survey results imply that Service Coordinators deploy a substantial tool kit of skills at work. Most notably, facility with Microsoft Excel, Payroll Administration, and Customer Relationship Management (CRM) are correlated to pay that is significantly above average, leading to increases of 23 percent, 8 percent, and 3 percent, respectively. Skills that are correlated to lower pay, on the other hand, include Project Coordinating and Problem Solving. Most people familiar with Customer Relations also know Job Scheduling.

Pay by Experience Level for Service Coordinator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Those in the early stages of their career can expect to make around $35K; however, individuals with five to 10 years of experience bring in $39K on average — a distinctly larger sum. For Service Coordinators, 10 to 20 years of experience on the job amounts to an average salary of $40K. Veterans who have surpassed the 20-year mark may make no more than those who are navigating the mid-career stage.

Pay Difference by Location

National Average: $36,547

Larger city markers indicate a job is popular in that location.

For Service Coordinators, working in the bustling city of Seattle has its advantages, including an above-average pay rate. Service Coordinators can also look forward to large paychecks in cities like Dallas (+29 percent), Los Angeles (+12 percent), Houston (+11 percent), and Baltimore (+10 percent). Pittsburgh is the lowest-paying area, 11 percent south of the national average. San Diego and Rochester are a couple other places where companies are known to pay below the median — salaries are 8 percent lower and 7 percent lower, respectively.

Service Coordinator Reviews

Q: What is it like working as a Service Coordinator?

Service Coordinator in Minneapolis:
Pros: Communicating; being heavily reliable and responsible for many aspects within the department; work flexibility; daily hours.
Cons: Inconsistent communication; pay rate is too low for what I'm responsible for; stress levels.

Related Job Salaries

Key Stats for Service Coordinator

Gender

Female
81 %
Male
19 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 200 votes.
049
Less than 1 year
6%
1-4 years
49%
5-9 years
21%
10-19 years
20%
20 years or more
5%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Service Coordinator Salaries




National Average
$37,000


Skills That Affect Service Coordinator Salaries

Microsoft Excel
up arrow 23%

Payroll Administration
up arrow 8%


up arrow 3%




Counseling
up arrow 1%

Scheduling
0%

Organizing
0%

National Average
$37,000




Problem Solving
up arrow 6%

Project Coordinating
up arrow 10%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 200 votes.

Gender

Female
81 %
Male
19 %

Years of Experience

Less than 1 year
6%
1-4 years
49%
5-9 years
21%
10-19 years
20%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 65%
vision benefits
Vision: 52%
dental benefits
None: 21%
ADVERTISEMENT