Service Coordinator Salary

Median pay for Service Coordinators in the United States lies in the neighborhood of $16.25 per hour. Total cash compensation for Service Coordinators runs from $28K to $53K depending on bonuses that can occasionally exceed $5K and profit sharing that can reach almost $7K. While geography and experience level impact pay for this group, the company is the most influential factor. The majority of workers are highly satisfied with their job. Health benefits are not enjoyed by everyone in this line of work, and nearly one in five lack any coverage at all. Medical benefits are reported by a strong majority and dental coverage is claimed by more than half. The vast majority of Service Coordinators (81 percent) who responded to the survey are women. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.
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$29,836 - $57,169
$30K
$40K
$57K
MEDIAN: $39,691
10%
50%
90%

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$12.27 - $21.65
$12
$16
$22
MEDIAN: $16.25
10%
50%
90%

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$0$57K
Salary $29,836 - $57,169
Bonus $0.00 - $5,063
Profit Sharing $0.00 - $7,047
Commission $3,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,852 - $52,924
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 669
Hourly Data $0$32
Hourly Rate $12.27 - $21.65
Hourly Tips $0.68
Overtime $17.34 - $32.51
Annual Data $0$52K
Bonus $0.00 - $5,063
Commission $3,000
Profit Sharing $0.00 - $7,047
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,852 - $52,924
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 796

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

Job Description for Service Coordinator

A service coordinator coordinates a number of operations for their company. They commonly are employed in a sales or operations department and have direct relations with clients, employees, and vendors. Service coordinators answer incoming phone calls, place return phone calls, handle email correspondence, and schedule appointments with clients. They typically work during regular business hours, but this may vary by industry and the company's hours of operations.

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Service Coordinator Tasks

  • Collect, curate, and expand information and relationships with community resources, available services and benefits.
  • Maintain documentation on clients as well as creating periodic reports for management on services and needs.
  • Consult with clients to identify services and benefits, complete the paperwork, and connect them to activities.
  • Conduct room inspections, monitor status of clients and ensure counseling and other goals are met by clients.

Common Career Paths for Service Coordinator


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Service Coordinators' salaries may rise greatly for those who assume a higher-end position such as an Operations Manager. The average Operations Manager brings home $59K per year. A Service Coordinator often moves on to become a Social Worker or a Case Manager.

Service Coordinator Job Listings

Popular Employer Salaries for Service Coordinator


For Service Coordinators, comfortable salaries can be found at Centene Corporation; in fact, median earnings sit around $58K, the highest in the area.

Popular Skills for Service Coordinator


Service Coordinators report using a deep pool of skills on the job. Fortunate workers who know Microsoft Excel can expect a significant pay bump, scoring salaries 22 percent above average. Skills that pay less than market rate include Organizing, Project Coordinating, and Information Technology Support. For most people, competency in Customer Relations indicates knowledge of Job Scheduling.

Pay by Experience Level for Service Coordinator

Pay by Experience for a Service Coordinator has a positive trend. An entry-level Service Coordinator with less than 5 years of experience can expect to earn an average total compensation of $35,000 based on 888 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Service Coordinator with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $39,000 based on 406 salaries. An experienced Service Coordinator which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $40,000 based on 315 salaries. A Service Coordinator with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $41,000 based on 76 salaries.

Pay Difference by Location

National Average: $36,965

Larger city markers indicate a job is popular in that location.

For those looking to make money, Service Coordinators in Seattle enjoy an exceptional pay rate, 30 percent above the national average. Service Coordinators can also look forward to large paychecks in cities like Dallas (+26 percent), Los Angeles (+11 percent), Chicago (+9 percent), and Houston (+9 percent). Pittsburgh is home to the smallest salaries in the field, lagging the national average by 13 percent. On the whole, employers pay 9 percent below the median salary for those in this field in San Diego and Rochester.

Service Coordinator Reviews

Q: What is it like working as a Service Coordinator?

Service Coordinator in Eden Prairie:
"Wage dispute."
Pros: The work atmosphere, and the people I work with and Flexibility.
Cons: Management not following through on certain aspects of there job. No yearly reviews.

Service Coordinator in Kansas City:
"As a service Coordinator."
Pros: My co-workers/Team orientated support. The type of work I do/ service scheduling, customer relations, reporting, creating quotes and work orders, data entry and technician supervision. The office is nice, cubical's nice, chairs, coffee station, clean break rooms.
Cons: Stress levels are high, work loads are heavy, changes aren't implemented correctly. Lack of communication.

Service Coordinator in Houston:
Pros: Helping people.
Cons: Advancement and pay.

Service Coordinator in Fort Wayne:
"Always on your toes."
Pros: The people I work with and the knowledge I reeive.
Cons: I work with upset customers who have an issue with our product.

Service Coordinator in Grand Rapids:
"Managing employees and customer relations."
Pros: The atmosphere.
Cons: Lack of manpower. Extreme demands of work for one person.

Service Coordinator in Minneapolis:
Pros: Communicating; being heavily reliable and responsible for many aspects within the department; work flexibility; daily hours.
Cons: Inconsistent communication; pay rate is too low for what I'm responsible for; stress levels.

Related Job Salaries

Key Stats for Service Coordinator

Gender

Female
81 %
Male
19 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 225 votes.
Less than 1 year
6%
1-4 years
49%
5-9 years
20%
10-19 years
19%
20 years or more
6%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Service Coordinator Salaries

▲11%

▲9%

▲6%

National Average
$37,000

▼6%

Skills That Affect Service Coordinator Salaries

Microsoft Excel
▲22%

▲2%




Counseling
▼0%

National Average
$37,000

Customer Service
▼1%

Scheduling
▼1%




Problem Solving
▼7%

Information Technology (IT) Support
▼10%

Project Coordinating
▼11%

Organizing
▼13%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 225 votes.

Gender

Female
81 %
Male
19 %

Years of Experience

Less than 1 year
6%
1-4 years
49%
5-9 years
20%
10-19 years
19%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 65%
vision benefits
Vision: 51%
no benefits
None: 21%
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