Service Delivery Director Salary (United States)

A Service Delivery Director earns an average salary of $118,887 per year. A skill in Project Management is associated with high pay for this job. Most people in this job have more than five years' experience in related jobs.
Service Delivery Director Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$59,823 - $161,090
(Median)
60K
84K
120K
150K
160K
MEDIAN: $118,886
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$70K$140K$210K
Salary
$59,823 - $161,090  
   
Bonus
$4,904 - $40,036  
Profit Sharing
$35.00 - $8,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$56,236 - $180,539  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 121
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Job Description for Service Delivery Director

Service delivery director positions are commonly available in many different industries and businesses, but the title is particularly common among larger corporations and information technology-related businesses. The size of the company and position details influence position requirements, but a bachelor's degree is generally needed. Many companies also require at least 10 years of relevant experience. Certifications and industry-specific knowledge may be needed as well; for example, many companies require experience with the Information Technology Infrastructure Library (ITIL), which they utilize for resource management, billing, customer retention, and more.
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Service Delivery Director Tasks
  • Oversee documentation and tracking of customer interactions.
  • Train and supervise staff in service goals, procedures, and expectations.
  • Interact with clients and staff to ensure service goals are met or exceeded.
  • Plan and organize projects related to service delivery.

Service Delivery Director Job Listings

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Pay by Experience Level for Service Delivery Director

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

Experience Affects Service Delivery Director Salaries

Late-Career
up arrow 16%
Experienced
up arrow 9%
National Average
$131,000
Mid-Career
up arrow 27%
Entry-Level
up arrow 63%

Skills That Affect Service Delivery Director Salaries

Project Management
up arrow 13%
National Average
$131,000
Operations Management
up arrow 28%

Job Satisfaction

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Extremely satisfied
Rated 5 out of 5 based on 33 votes.

Gender

Female
22%
female alumni
 
Male
78%
male alumni

Years of Experience

1-4 years
6%
5-9 years
10%
10-19 years
56%
20 years or more
27%

Common Health Benefits

medical benefits Medical: 88% dental benefits Dental: 80%
vision benefits Vision: 69% employee benefits None: 9%
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