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Service Delivery Director Salary

A Service Delivery Director earns an average salary of $123,332 per year. A skill in Project Management is associated with high pay for this job. Most people in this job have more than five years' experience in related jobs.
$61,080 - $161,813
(Median)
$61K
$120K
$160K
MEDIAN: $123,331
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$70K$140K$210K
Salary
$61,080 - $161,813  
   
Bonus
$4,750 - $38,365  
Profit Sharing
$35.00 - $8,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$58,216 - $180,704  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 129
United States (change)

Job Description for Service Delivery Director

Service delivery director positions are commonly available in many different industries and businesses, but the title is particularly common among larger corporations and information technology-related businesses. The size of the company and position details influence position requirements, but a bachelor's degree is generally needed. Many companies also require at least 10 years of relevant experience. Certifications and industry-specific knowledge may be needed as well; for example, many companies require experience with the Information Technology Infrastructure Library (ITIL), which they utilize for resource management, billing, customer retention, and more.

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Service Delivery Director Tasks

  • Oversee documentation and tracking of customer interactions.
  • Train and supervise staff in service goals, procedures, and expectations.
  • Interact with clients and staff to ensure service goals are met or exceeded.
  • Plan and organize projects related to service delivery.

Service Delivery Director Job Listings

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Pay by Experience Level for Service Delivery Director

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

Experience Affects Service Delivery Director Salaries

Late-Career
up arrow 9%

Experienced
up arrow 4%

National Average
$139,000

Mid-Career
up arrow 31%

Entry-Level
up arrow 65%

Skills That Affect Service Delivery Director Salaries

Project Management
up arrow 13%

National Average
$139,000

Operations Management
up arrow 32%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 31 votes.

Gender

Female
21 %
Male
79 %

Years of Experience

1-4 years
6%
5-9 years
10%
10-19 years
53%
20 years or more
32%

Common Health Benefits

medical benefits Medical: 88% dental benefits Dental: 77%
vision benefits Vision: 66% employee benefits None: 10%