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Service Delivery Manager Salary

A Service Delivery Manager earns an average salary of $81,418 per year. Skills that are associated with high pay for this job are Program Management, Information Technology Infrastructure Library (ITIL), and Information Technology (IT) Support.
$46,515 - $124,729
(Median)
47K
60K
81K
110K
120K
MEDIAN: $81,418
10%
25%
50%
75%
90%

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$10.84 - $47.49
(Median)
11
15
19
28
47
MEDIAN: $19.00
10%
25%
50%
75%
90%

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Show Annual Salary Show Hourly Rate

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$46,515 - $124,729  
   
Bonus
$-0.40 - $19,490  
Profit Sharing
$975 - $10,106  
Commission
$0.00 - $21,287  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$42,884 - $135,315  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 1,116
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25$50$75
Hourly Rate
$10.84 - $47.49  
   
Overtime
$14.61 - $46.91  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$-0.40 - $19,490  
   
Commission
$0.00 - $21,287  
Profit Sharing
$975 - $10,106  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$42,884 - $135,315  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 94
United States (change)

Job Description for Service Delivery Manager

Service delivery mangers often are the first and only contact for a client who needs answers regarding information systems and their account. These managers must have the skills to conduct recovery exercises and be able to document every step and progress during the recovery. After every exercise, service delivery managers must create a formal report for the clients.

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Service Delivery Manager Tasks

  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.

Common Career Paths for Service Delivery Manager


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Service Delivery Manager Job Listings

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Popular Employer Salaries for Service Delivery Manager

Popular Skills for Service Delivery Manager

Pay by Experience Level for Service Delivery Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

Related Job Salaries

Experience Affects Service Delivery Manager Salaries



National Average
$82,000



Skills That Affect Service Delivery Manager Salaries

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 268 votes.

Gender

Female
25 %
Male
75 %

Years of Experience

Less than 1 year
1%
1-4 years
18%
5-9 years
20%
10-19 years
44%
20 years or more
17%

Common Health Benefits

medical benefits Medical: 88% dental benefits Dental: 81%
vision benefits Vision: 71% employee benefits None: 9%