A Service Delivery Manager earns an average salary of $79,565 per year. Skills that are associated with high pay for this job are Information Technology Infrastructure Library (ITIL), Project Management, and Customer Relations.
Service Delivery Manager Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$44,166 - $120,766
(Median)
44K
59K
80K
100K
120K
MEDIAN: $79,564
10%
25%
50%
75%
90%
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Service Delivery Manager Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$10.47 - $38.49
(Median)
10
14
25
38
MEDIAN: $16.00
10%
25%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$44,166 - $120,766  
   
Bonus
$310.94 - $19,332  
Profit Sharing
$967 - $9,609  
Commission
$0.00 - $19,392  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$40,938 - $130,024  
PayScale
Country: United States | Currency: USD | Updated: 24 Apr 2014 | Individuals Reporting: 1,208
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25$50$75
Hourly Rate
$10.47 - $38.49  
   
Hourly Tips
$0.21 - $5.83  
Overtime
$14.71 - $49.40  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$310.94 - $19,332  
   
Commission
$0.00 - $19,392  
Profit Sharing
$967 - $9,609  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$40,938 - $130,024  
PayScale
Country: United States | Currency: USD | Updated: 24 Apr 2014 | Individuals Reporting: 1,208
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Service Delivery Manager Job Listings

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Popular Employer Salaries for Service Delivery Manager
Job Description for Service Delivery Manager
Service delivery mangers often are the first and only contact for a client who needs answers regarding information systems and their account. These managers must have the skills to conduct recovery exercises and be able to document every step and progress during the recovery. After every exercise, service delivery managers must create a formal report for the clients.
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Service Delivery Manager Tasks
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
Popular Skills for Service Delivery Manager
Pay by Experience Level for Service Delivery Manager
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Pay Difference By Location
Seattle
up arrow 45%
Plano
up arrow 38%
up arrow 27%
Philadelphia
up arrow 27%
up arrow 25%
up arrow 23%
Austin
up arrow 17%
Houston
up arrow 10%
Boston
up arrow 8%
up arrow 7%
Indianapolis
up arrow 3%
National Average
$80,000
Denver
up arrow 10%
Tampa
up arrow 11%
Larger circles over a city indicate a job is popular in that location.
Related Job Salaries

Experience Affects Service Delivery Manager Salaries

National Average
$80,000

Skills That Affect Service Delivery Manager Salaries

Customer Relationship Management (CRM)
up arrow 3%
People Management
up arrow 2%
National Average
$80,000
Customer Service
up arrow 4%
Job Satisfaction
Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 293 votes.
Gender
Female
23%
female alumni
 
Male
77%
male alumni
Years of Experience
Less than 1 year
1%
1-4 years
19%
5-9 years
22%
10-19 years
43%
20 years or more
16%
Common Health Benefits
medical benefits Medical: 89% dental benefits Dental: 80%
vision benefits Vision: 69% employee benefits None: 9%
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