The average pay for a Service Delivery Manager in Charlotte, North Carolina is $97,436 per year. Experience strongly influences salary for this job. People in this job generally don't have more than 20 years' experience.

$63,984 - $139,821
(Median)
$64K
$97K
$140K
MEDIAN: $97,435
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$60K$120K$180K
Salary
$63,984 - $139,821  
   
Bonus
$1,521 - $29,590  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$62,985 - $166,849  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 14
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Experience Affects Service Delivery Manager Salaries

Experienced
up arrow 21%

National Average
$100,000

Mid-Career
up arrow 22%

Entry-Level
up arrow 55%

Skills That Affect Service Delivery Manager Salaries

Project Management
up arrow 7%

Client Interaction
0%

National Average
$100,000

Operations Management
up arrow 1%

Customer Service
up arrow 14%

Information Technology (IT) Support
up arrow 25%

People Management
up arrow 29%

Customer Relationship Management (CRM)
up arrow 29%

Gender

Female
20 %
Male
80 %

Years of Experience

1-4 years
13%
5-9 years
27%
10-19 years
40%
20 years or more
20%

Common Health Benefits

medical benefits
Medical: 100%
dental benefits
Dental: 100%
medical benefits
Vision: 90%
dental benefits
None:
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