Median pay for Mid-Career Service Delivery Managers lies in the neighborhood of $82K per year. With some bonuses approaching $15K and certain profit sharing proceeds approaching $10K, overall incomes of Mid-Career Service Delivery Managers spread between $46K and $122K depending on individual performance. Making up 73 percent of those who took the survey, male Mid-Career Service Delivery Managers greatly outnumber their female counterparts. The majority of Mid-Career Service Delivery Managers claim high levels of job satisfaction. Almost all enjoy medical while a large number get dental coverage. Vision coverage is also available to a fair number. This snapshot results from replies to PayScale's salary survey.

$51,634 - $114,816
(Median)
$52K
$82K
$110K
MEDIAN: $81,611
10%
50%
90%

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$12.36 - $40.44
(Median)
$12
$18
$40
MEDIAN: $18.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$51,634 - $114,816  
   
Bonus
$1,006 - $14,916  
Profit Sharing
$974 - $9,863  
Commission
$11,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$46,245 - $122,125  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 291
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25$50$75
Hourly Rate
$12.36 - $40.44  
   
Hourly Tips
$5.26  
Overtime
$18.74 - $43.86  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$1,006 - $14,916  
   
Commission
$11,500  
Profit Sharing
$974 - $9,863  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$46,245 - $122,125  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 31
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Skills That Affect Service Delivery Manager Salaries

Information Technology Infrastructure Library (ITIL)
up arrow 14%

Information Technology (IT) Support
up arrow 11%

Project Management
up arrow 5%

Program Management
up arrow 5%

National Average
$82,000

Client Interaction
up arrow 7%

People Management
up arrow 11%

Customer Relationship Management (CRM)
up arrow 13%

Customer Relations
up arrow 13%

Operations Management
up arrow 14%

Customer Service
up arrow 14%

Quality Assurance / Quality Control
up arrow 17%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 43 votes.

Gender

Female
27 %
Male
73 %

Common Health Benefits

medical benefits
Medical: 91%
dental benefits
Dental: 80%
medical benefits
Vision: 73%
dental benefits
None: 8%
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