Median pay for Mid-Career Service Delivery Managers is around $81K per year. Cash earnings for Mid-Career Service Delivery Managers — including $15K in bonuses and $10K in profit sharing proceeds near the top of the pay scale — generally stretch from $48K to $120K depending on individual performance. Most Mid-Career Service Delivery Managers like their work and job satisfaction is high. Most Mid-Career Service Delivery Managers survey respondents are men (73 percent). A large number report receiving medical coverage from their employers and a fair number collect dental insurance. The data for this snapshot was collected from individuals who took PayScale's salary survey.

$50,819 - $113,573
$51K
$81K
$110K
MEDIAN: $80,909
10%
50%
90%

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$12.33 - $34.46
$12
$18
$34
MEDIAN: $18.26
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$50,819 - $113,573  
   
Bonus
$996 - $15,016  
Profit Sharing
$958 - $10,304  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$48,203 - $120,238  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 305
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25$50$75
Hourly Rate
$12.33 - $34.46  
   
Hourly Tips
$5.26  
Overtime
$18.42 - $44.59  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$996 - $15,016  
   
Profit Sharing
$958 - $10,304  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$48,203 - $120,238  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 30

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Key Stats for Service Delivery Manager

Gender

Female
27 %
Male
73 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 39 votes.
060
5-9 years
61%
10-19 years
39%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Service Delivery Manager Salaries

Information Technology Infrastructure Library (ITIL)
up arrow 18%

Information Technology (IT) Support
up arrow 15%

Program Management
up arrow 7%

Project Management
up arrow 5%

National Average
$81,000

Client Interaction
up arrow 7%

People Management
up arrow 11%

Customer Service
up arrow 11%

Customer Relations
up arrow 12%

Operations Management
up arrow 13%

Customer Relationship Management (CRM)
up arrow 15%

Quality Assurance / Quality Control
up arrow 20%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 39 votes.

Gender

Female
27 %
Male
73 %

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 78%
vision benefits
Vision: 71%
dental benefits
None: 9%
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