An Experienced Service Delivery Manager in New York, New York earns an average salary of $99,337 per year. The skills that increase pay for this job the most are Customer Relations, Customer Relationship Management (CRM), Project Management, People Management, and Information Technology Infrastructure Library (ITIL).

$75,503 - $152,669
MEDIAN: $99,336

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
$75,503 - $152,669  
Profit Sharing
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
$76,508 - $200,179  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 20
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Skills That Affect Service Delivery Manager Salaries

Customer Relations
up arrow 34%

Customer Relationship Management (CRM)
up arrow 32%

Project Management
up arrow 15%

People Management
up arrow 12%

Information Technology Infrastructure Library (ITIL)
up arrow 12%

Information Technology (IT) Support
up arrow 8%

Operations Management
up arrow 4%

Client Interaction
up arrow 1%

Customer Service
up arrow 1%

National Average

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 6 votes.


10 %
90 %

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 69%
medical benefits
Vision: 69%
dental benefits
None: 13%