A Service Delivery Manager in Chicago, Illinois earns an average salary of $96,639 per year. A skill in Program Management is associated with high pay for this job.

$66,068 - $133,151
(Median)
$66K
$97K
$130K
MEDIAN: $96,638
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$60K$120K$180K
Salary
$66,068 - $133,151  
   
Bonus
$1,208 - $40,547  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$67,160 - $161,774  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 31
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Service Delivery Manager Job Listings

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Pay by Experience Level for Service Delivery Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

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Experience Affects Service Delivery Manager Salaries

Late-Career
up arrow 12%

Experienced
up arrow 8%

National Average
$102,000

Mid-Career
up arrow 2%

Entry-Level
up arrow 11%

Skills That Affect Service Delivery Manager Salaries

Program Management
up arrow 59%

Client Interaction
up arrow 4%

National Average
$102,000

Customer Relationship Management (CRM)
up arrow 3%

Information Technology (IT) Support
up arrow 8%

Project Management
up arrow 10%

People Management
up arrow 10%

Information Technology Infrastructure Library (ITIL)
up arrow 13%

Operations Management
up arrow 21%

Customer Relations
up arrow 21%

Gender

Female
40 %
Male
60 %

Years of Experience

1-4 years
29%
5-9 years
16%
10-19 years
42%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 79%
medical benefits
Vision: 75%
dental benefits
None: 4%
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