Entry-Level Service Desk Analyst Salary

For Entry-Level Service Desk Analysts, hourly average wages total $17.14 per hour. Total cash compensation for Entry-Level Service Desk Analysts generally runs between $28K and $52K depending on bonuses that can occasionally exceed $5K. The majority of Entry-Level Service Desk Analysts claim high levels of job satisfaction. Some workers in this field — just over a fifth — are not awarded benefits. Medical coverage is reported by a strong majority and dental plans are enjoyed by a fair number. There are far more male Entry-Level Service Desk Analysts survey respondents than women, making up 83 percent. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.
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$30,022 - $57,398
$30K
$41K
$57K
MEDIAN: $40,531
10%
50%
90%

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$12.66 - $22.05
$13
$17
$22
MEDIAN: $17.14
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$30,022 - $57,398  
   
Bonus
$0.00 - $4,615  
Profit Sharing
$0.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,819 - $52,384  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 148
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$12.66 - $22.05  
   
Overtime
$14.61 - $34.91  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$0.00 - $4,615  
   
Profit Sharing
$0.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,819 - $52,384  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 225
© PayScale, Inc. @ www.payscale.com

Find Out Exactly What You Should Be Paid

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Pay Difference by Location

National Average: $38,512

Larger city markers indicate a job is popular in that location.

Entry-Level Service Desk Analysts will find that New York offers an impressive pay rate, one which exceeds the national average by 25 percent. Entry-Level Service Desk Analysts can also look forward to large paychecks in cities like Washington (+19 percent), San Francisco (+17 percent), Seattle (+10 percent), and Tampa (+8 percent). Trailing the national average by 18 percent, Raleigh is the market with the smallest paychecks. Below-median salaries also turn up in Columbus and St. Louis (8 percent lower and 2 percent lower, respectively).

Service Desk Analyst Advice

Q: What do you wish you knew about your job when you first started out?

Service Desk Analyst in Arlington:
Know the priority structure of tickets and don't allow yourself to be manipulated into changing it to assuage customers.

Key Stats for Service Desk Analyst

Gender

Female
17 %
Male
83 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 62 votes.
Less than 1 year
5%
1-4 years
83%
5-9 years
12%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Service Desk Analyst Salaries

Help Desk / Desktop Support (Tier 2)
▲6%



National Average
$39,000

Help Desk / Desktop Support (Tier 1)
▼1%



Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 62 votes.

Gender

Female
17 %
Male
83 %

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 71%
vision benefits
Vision: 64%
dental benefits
None: 22%
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