Entry-Level Service Desk Analyst Salary

Median pay for Entry-Level Service Desk Analysts is around $17.04 per hour. Male Entry-Level Service Desk Analysts far outnumber their female contemporaries among those who completed the questionnaire. Some workers in this field — one in five — are not awarded benefits. Medical coverage is reported by a fair number and dental plans are enjoyed by a strong majority. Job satisfaction is reported as high by the vast majority of workers. This report is based on answers to PayScale's salary questionnaire.
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$30,250 - $57,283
$30K
$41K
$57K
MEDIAN: $40,659
10%
50%
90%

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$12.80 - $22.05
$13
$17
$22
MEDIAN: $17.04
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$30,250 - $57,283  
   
Bonus
$0.00 - $4,894  
Profit Sharing
$73.50  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,149 - $52,379  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 159
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$12.80 - $22.05  
   
Overtime
$15.04 - $34.58  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$0.00 - $4,894  
   
Profit Sharing
$73.50  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,149 - $52,379  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 240

Find Out Exactly What You Should Be Paid

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Pay Difference by Location

National Average: $38,533

Larger city markers indicate a job is popular in that location.

For those looking to make money, Entry-Level Service Desk Analysts in New York enjoy an exceptional pay rate, 25 percent above the national average. Entry-Level Service Desk Analysts will also find cushy salaries in Washington (+19 percent), San Francisco (+17 percent), Seattle (+10 percent), and Tampa (+8 percent). In Raleigh, salaries are 18 percent below the national average and represent the lowest-paying market. Two other places where employers offer below-median salaries are Columbus (8 percent less) and St. Louis (3 percent less).

Service Desk Analyst Advice

Q: What do you wish you knew about your job when you first started out?

Service Desk Analyst in Arlington:
Know the priority structure of tickets and don't allow yourself to be manipulated into changing it to assuage customers.

Key Stats for Service Desk Analyst

Gender

Female
19 %
Male
81 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 71 votes.
Less than 1 year
5%
1-4 years
83%
5-9 years
12%
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Location:
Years in Fields/Career:
United States (change)

Skills That Affect Service Desk Analyst Salaries

Help Desk / Desktop Support (Tier 2)
▲6%



National Average
$39,000

Help Desk / Desktop Support (Tier 1)
▼1%



Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 71 votes.

Gender

Female
19 %
Male
81 %

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 72%
vision benefits
Vision: 66%
no benefits
None: 21%
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