Entry-Level Service Desk Analyst Salary

For Entry-Level Service Desk Analysts, hourly average wages total $17.07 per hour. Job satisfaction is high and work is enjoyable for most Entry-Level Service Desk Analysts. The vast majority of Entry-Level Service Desk Analysts (81 percent) who took the survey are men. Health benefits are not claimed by all — just over one in five lack any form of coverage — but a strong majority have medical insurance, and a fair number have dental, too. The information for this snapshot was generated by responses to the PayScale salary survey.
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$30,292 - $57,176
$30K
$41K
$57K
MEDIAN: $40,931
10%
50%
90%

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$12.77 - $22.21
$13
$17
$22
MEDIAN: $17.07
10%
50%
90%

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$0$57K
Salary $30,292 - $57,176
Bonus $0.00 - $4,675
Profit Sharing $73.50
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,795 - $53,043
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 152
Hourly Data $0$34
Hourly Rate $12.77 - $22.21
Overtime $10.57 - $34.71
Annual Data $0$53K
Bonus $0.00 - $4,675
Profit Sharing $73.50
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,795 - $53,043
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 246

Find Out Exactly What You Should Be Paid

United States (change)

Service Desk Analyst Job Listings

Pay Difference by Location

National Average: $38,490

Larger city markers indicate a job is popular in that location.

Entry-Level Service Desk Analysts will find that New York offers an impressive pay rate, one which exceeds the national average by 25 percent. Entry-Level Service Desk Analysts can also look forward to large paychecks in cities like Washington (+19 percent), San Francisco (+17 percent), Seattle (+10 percent), and Tampa (+8 percent). With compensation 18 percent below the national average, Raleigh is not known for hefty paychecks and actually represents the lowest-paying market. Employers in Columbus and St. Louis also lean toward paying below-median salaries (8 percent lower and 2 percent lower, respectively).

Service Desk Analyst Advice

Q: What do you wish you knew about your job when you first started out?

Service Desk Analyst in Arlington:
Know the priority structure of tickets and don't allow yourself to be manipulated into changing it to assuage customers.

Key Stats for Service Desk Analyst

Gender

Female
19 %
Male
81 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 83 votes.
Less than 1 year
6%
1-4 years
82%
5-9 years
12%
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Location:
Years in Fields/Career:
United States (change)

Skills That Affect Service Desk Analyst Salaries

Help Desk / Desktop Support (Tier 2)
▲6%



National Average
$38,000

Help Desk / Desktop Support (Tier 1)
▼1%



Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 83 votes.

Gender

Female
19 %
Male
81 %

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 72%
vision benefits
Vision: 65%
no benefits
None: 22%
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