Service engineers are responsible for numerous areas within and outside of facilities, including the design, installation, and monitoring of mechanical, electrical, and public health safety systems. Individuals in this position can hold many different titles, such as building services engineers, service engineers, architectural engineers, building engineers, or facilities planners.
Most service engineers work in the private industry and deal primarily with setting up or repairing equipment and facilities. One common task is to create solutions to problems encountered as new equipment is installed. Another common duty is providing their expertise to buildings and companies looking to upgrade their equipment and facilities.
Service engineers must be knowledgeable with a variety of field- and design-testing equipment. They must also be familiar with how to read blue prints and spot design problems. They must be knowledgeable about the range of machinery involved with equipment installation, including potential hazards and proper operation. They must be able to carry out periodic inspection, diagnose problems, and fix those issues.
Service engineers typically need a bachelor's degree in engineering or a related field; some employers may require a higher-level degree such as a master's in engineering.
Service Engineer Tasks
Prepare and submit accurate documentation of services provided.
Investigate equipment failures to diagnose defective systems.
Provide technical and customer support for installed telecommunications systems.
Estimate time and cost to complete installations, maintenance, and repairs.