Service Operations Directors in the United States can look forward to a sizeable six-figure salary — around $98K per year on average. Most Service Operations Directors survey respondents are men (79 percent). Most workers in this position report high levels of job satisfaction. Medical benefits are awarded to a large number, and a fair number earn dental coverage. Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$51,325 - $132,478
$51K
$98K
$130K
MEDIAN: $97,744
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$51,325 - $132,478  
   
Bonus
$1,987 - $25,724  
Profit Sharing
$2,697  
Commission
$25,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$58,696 - $148,454  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 66

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

Job Description for Service Operations Director

A director of service operations is a management position that involves overseeing various aspects of a company's operations and developing analyses and strategies to make them more efficient. He/she may also provide help and expertise wherever it is needed within the company.

Read More...

Service Operations Director Tasks

  • Guide the development of technical services strategies, goals, and efficiency.
  • Act as the contact point for technical services requests and the liaison between customers and technicians.
  • Encourage and coach team members to perform at optimal levels and provide feedback.
  • Support business plan development, and compile and analyze financial results.

Common Career Paths for Service Operations Director


Add this chart to your site:   640px 640px    300px 300px


As Service Operations Directors transition into upper-level roles like Automotive Service Manager, they may see a sharp decline in salary. Automotive Service Managers will usually earn $53K.

Service Operations Director Job Listings

Search for more jobs:

Pay by Experience Level for Service Operations Director

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Survey participants with less than five years' experience pocket $69K on average, but those with five to 10 years of experience enjoy a much bigger median of $89K. Experienced professionals who have spent one to two decades on the job can score lucrative paychecks that average out to $111K. People who have worked for 20 years or more actually report earning less than people who are in the middle of their careers; the veterans take home a mere $109K by contrast.

Related Job Salaries

Key Stats for Service Operations Director

Gender

Female
21 %
Male
79 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 6 votes.
1-4 years
7%
5-9 years
14%
10-19 years
30%
20 years or more
48%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Service Operations Director Salaries

Experienced
up arrow 5%

Late-Career
up arrow 3%

National Average
$106,000

Mid-Career
up arrow 16%

Entry-Level
up arrow 35%

Skills That Affect Service Operations Director Salaries

Leadership
up arrow 39%

National Average
$106,000


Customer Service
up arrow 15%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 6 votes.

Gender

Female
21 %
Male
79 %

Years of Experience

1-4 years
7%
5-9 years
14%
10-19 years
30%
20 years or more
48%

Common Health Benefits

medical benefits
Medical: 89%
dental benefits
Dental: 76%
vision benefits
Vision: 59%
dental benefits
None: 11%
ADVERTISEMENT