Commissions form a big slice (nearly two in three) of total compensation for Automotive Service Order Dispatchers. The median income in this area hovers around $32K. While more than two-fifths report receiving no health benefits, a little over a half do receive medical coverage, and two in five have dental, as well. Male Automotive Service Order Dispatchers are just a bit more common among those who completed the questionnaire than females ones, with male workers composing 53 percent of the field. Job satisfaction is high and work is enjoyable for most Automotive Service Order Dispatchers.

$24,903 - $62,239
$25K
$38K
$62K
MEDIAN: $38,451
10%
50%
90%

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$10.23 - $17.45
$10
$13
$17
MEDIAN: $12.92
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$24,903 - $62,239  
   
Bonus
$4,400  
Commission
$21,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,832 - $52,267  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 36
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$10.23 - $17.45  
   
Overtime
$16.33 - $28.50  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$4,400  
   
Commission
$21,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,832 - $52,267  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 68

Find Out Exactly What You Should Be Paid

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Job Description for Service Order Dispatcher, Automotive

Automotive service order dispatchers are responsible for dispatching technicians as they receive service calls and maintaining daily schedules for these technicians. They also spend a great deal of time speaking to customers, so friendliness and a professional demeanor are important in this position, and they typically report to a supervising service manager.

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Service Order Dispatcher, Automotive Tasks

  • Dispatch drivers for shipment pick-ups and deliveries.
  • Update shipment tracking system and maintain timely data integrity.
  • Prioritize time sensitive cargo.
  • Notify drivers of pick-up and delivery assignments.

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Pay by Experience Level for Service Order Dispatcher, Automotive

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and pay tend to be weakly linked for Automotive Service Order Dispatchers — those with more experience do not necessarily bring in higher earnings. Respondents with less than five years' experience take home $29K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $35K. Automotive Service Order Dispatchers with one to two decades of relevant experience report an average salary of approximately $41K. Automotive Service Order Dispatchers with more than 20 years of experience report incomes that are only modestly higher; the median for these old hands hovers around $42K.

Related Job Salaries

Key Stats for Service Order Dispatcher, Automotive

Gender

Female
47 %
Male
53 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 13 votes.
055
Less than 1 year
6%
1-4 years
55%
5-9 years
17%
10-19 years
11%
20 years or more
12%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Service Order Dispatcher, Automotive Salaries

Late-Career
up arrow 31%

Experienced
up arrow 27%

Mid-Career
up arrow 11%

National Average
$32,000

Entry-Level
up arrow 10%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 13 votes.

Gender

Female
47 %
Male
53 %

Years of Experience

Less than 1 year
6%
1-4 years
55%
5-9 years
17%
10-19 years
11%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 54%
dental benefits
Dental: 39%
vision benefits
Vision: 30%
dental benefits
None: 44%
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