Service Order Dispatcher, Automotive Salary

The median total income of Automotive Service Order Dispatchers is around $32K, and for the average worker in this area, a good chunk of that (nearly two in three, in fact) comes from commissions. Most Automotive Service Order Dispatchers like their work and job satisfaction is high. While some workers in this profession — approximately half — do not have any health coverage, approximately one-half do receive medical benefits and roughly two-fifths have dental insurance. This snapshot results from replies to PayScale's salary survey.

$25,437 - $62,424
$25K
$39K
$62K
MEDIAN: $38,734
10%
50%
90%

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$10.22 - $17.50
$10
$13
$17
MEDIAN: $12.91
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$25,437 - $62,424  
   
Bonus
$3,800  
Commission
$21,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,538 - $51,156  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 35
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$10.22 - $17.50  
   
Overtime
$16.12 - $27.82  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$3,800  
   
Commission
$21,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,538 - $51,156  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 69

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Job Description for Service Order Dispatcher, Automotive

Automotive service order dispatchers are responsible for dispatching technicians as they receive service calls and maintaining daily schedules for these technicians. They also spend a great deal of time speaking to customers, so friendliness and a professional demeanor are important in this position, and they typically report to a supervising service manager.

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Service Order Dispatcher, Automotive Tasks

  • Dispatch drivers for shipment pick-ups and deliveries.
  • Update shipment tracking system and maintain timely data integrity.
  • Prioritize time sensitive cargo.
  • Notify drivers of pick-up and delivery assignments.

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Pay by Experience Level for Service Order Dispatcher, Automotive

Pay by Experience for a Service Order Dispatcher, Automotive has a positive trend. An entry-level Service Order Dispatcher, Automotive with less than 5 years of experience can expect to earn an average total compensation of $29,000 based on 67 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Service Order Dispatcher, Automotive with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $35,000 based on 18 salaries. An experienced Service Order Dispatcher, Automotive which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $39,000 based on 14 salaries. A Service Order Dispatcher, Automotive with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $40,000 based on 12 salaries.

Related Job Salaries

Key Stats for Service Order Dispatcher, Automotive

Gender

Female
40 %
Male
60 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.
Less than 1 year
6%
1-4 years
55%
5-9 years
16%
10-19 years
9%
20 years or more
15%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Service Order Dispatcher, Automotive Salaries

Late-Career
▲24%

Experienced
▲21%

Mid-Career
▲9%

National Average
$32,000

Entry-Level
▼10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.

Gender

Female
40 %
Male
60 %

Years of Experience

Less than 1 year
6%
1-4 years
55%
5-9 years
16%
10-19 years
9%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 51%
dental benefits
Dental: 39%
vision benefits
Vision: 25%
no benefits
None: 49%
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