A big portion of take-home pay for Automotive Service Order Dispatchers — a little less than half, in fact — arrives through commissions. This profession's median overall income is approximately $33K. Men are slightly outnumbered by their female counterparts who answered the questionnaire, who make up a slight majority at 52 percent. The majority of Automotive Service Order Dispatchers claim high levels of job satisfaction. Some workers in this field — more than two-fifths — are not awarded benefits. Medical coverage is reported by a little more than half and dental plans are enjoyed by just over two-fifths. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.

$24,981 - $62,152
(Median)
$25K
$39K
$62K
MEDIAN: $38,971
10%
50%
90%

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$9.99 - $18.14
(Median)
$10
$13
$18
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$24,981 - $62,152  
   
Bonus
$5,200  
Commission
$15,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,545 - $52,499  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 37
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.99 - $18.14  
   
Overtime
$16.31 - $29.09  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$5,200  
   
Commission
$15,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,545 - $52,499  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 65
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Job Description for Service Order Dispatcher, Automotive

Automotive service order dispatchers are responsible for dispatching technicians as they receive service calls and maintaining daily schedules for these technicians. They also spend a great deal of time speaking to customers, so friendliness and a professional demeanor are important in this position, and they typically report to a supervising service manager.

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Service Order Dispatcher, Automotive Tasks

  • Prioritize time sensitive cargo.
  • Notify drivers of pick-up and delivery assignments.
  • Dispatch drivers for shipment pick-ups and deliveries.
  • Update shipment tracking system and maintain timely data integrity.

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Pay by Experience Level for Service Order Dispatcher, Automotive

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Although individuals who have less than five years' experience earn $29K on average, people with five to 10 years benefit from a notably larger average of $36K. On average, Automotive Service Order Dispatchers make $43K following one to two decades on the job. Automotive Service Order Dispatchers who claim more than two decades of experience actually make somewhat smaller average paychecks of $42K.

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Experience Affects Service Order Dispatcher, Automotive Salaries

Experienced
up arrow 29%

Late-Career
up arrow 27%

Mid-Career
up arrow 9%

National Average
$33,000

Entry-Level
up arrow 10%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 11 votes.

Gender

Female
52 %
Male
48 %

Years of Experience

Less than 1 year
6%
1-4 years
54%
5-9 years
18%
10-19 years
10%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 53%
dental benefits
Dental: 42%
medical benefits
Vision: 32%
dental benefits
None: 45%
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