Service Order Dispatcher, Automotive Salary

A large fraction of take-home pay for Automotive Service Order Dispatchers comes from commissions — about two-thirds on average, in fact. The median overall income in this field is approximately $32K. Women are just slightly outnumbered, with male Automotive Service Order Dispatchers making up 56 percent of survey respondents. The majority of Automotive Service Order Dispatchers claim high levels of job satisfaction. While just under one-half report receiving no health benefits, a little over a half do receive medical coverage, and just over two-fifths have dental, as well. The numbers in this rundown were provided by PayScale's salary survey participants.

$26,206 - $58,700
$26K
$39K
$59K
MEDIAN: $39,352
10%
50%
90%

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$10.12 - $17.35
$10
$13
$17
MEDIAN: $12.97
10%
50%
90%

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$0$58K
Salary $26,206 - $58,700
Bonus $2,400
Commission $21,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,320 - $51,301
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 34
Hourly Data $0$26
Hourly Rate $10.12 - $17.35
Overtime $16.10 - $26.23
Annual Data $0$51K
Bonus $2,400
Commission $21,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,320 - $51,301
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 68

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Job Description for Service Order Dispatcher, Automotive

Automotive service order dispatchers are responsible for dispatching technicians as they receive service calls and maintaining daily schedules for these technicians. They also spend a great deal of time speaking to customers, so friendliness and a professional demeanor are important in this position, and they typically report to a supervising service manager.

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Service Order Dispatcher, Automotive Tasks

  • Dispatch drivers for shipment pick-ups and deliveries.
  • Update shipment tracking system and maintain timely data integrity.
  • Prioritize time sensitive cargo.
  • Notify drivers of pick-up and delivery assignments.

Service Order Dispatcher, Automotive Job Listings

Pay by Experience Level for Service Order Dispatcher, Automotive

Pay by Experience for a Service Order Dispatcher, Automotive has a positive trend. An entry-level Service Order Dispatcher, Automotive with less than 5 years of experience can expect to earn an average total compensation of $29,000 based on 67 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Service Order Dispatcher, Automotive with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $35,000 based on 18 salaries. An experienced Service Order Dispatcher, Automotive which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $39,000 based on 14 salaries. A Service Order Dispatcher, Automotive with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $40,000 based on 12 salaries.

Related Job Salaries

Key Stats for Service Order Dispatcher, Automotive

Gender

Female
44 %
Male
56 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 16 votes.
Less than 1 year
5%
1-4 years
55%
5-9 years
14%
10-19 years
10%
20 years or more
16%
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Years in Fields/Career:
United States (change)

Experience Affects Service Order Dispatcher, Automotive Salaries

Late-Career
▲24%

Experienced
▲21%

Mid-Career
▲9%

National Average
$32,000

Entry-Level
▼10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 16 votes.

Gender

Female
44 %
Male
56 %

Years of Experience

Less than 1 year
5%
1-4 years
55%
5-9 years
14%
10-19 years
10%
20 years or more
16%

Common Health Benefits

medical benefits
Medical: 53%
dental benefits
Dental: 42%
vision benefits
Vision: 28%
no benefits
None: 47%
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