Service Order Dispatcher, Heating/Cooling Installation or Repair Salary

A Service Order Dispatcher, Heating/Cooling Installation or Repair earns an average wage of $14.47 per hour. People in this job generally don't have more than 20 years' experience.

$27,006 - $51,559

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$10.76 - $19.52

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$27,006 - $51,559  
   
Bonus
$0.00 - $1,533  
Profit Sharing
$500 - $2,500  
Commission
$202.50 - $1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,901 - $45,208  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 124
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$10.76 - $19.52  
   
Overtime
$15.31 - $28.71  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$0.00 - $1,533  
   
Commission
$202.50 - $1,500  
Profit Sharing
$500 - $2,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,901 - $45,208  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 464
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Job Description for Service Order Dispatcher, Heating/Cooling Installation or Repair

A service order dispatcher is one of the primary support staff for a heating and cooling service organization. They are responsible for scheduling technicians to handle customer calls for service. This position involves a number of administrative tasks, including answering phones, maintaining both technician schedules and client records, and dispatching employees to service calls as needed. In some cases, a service order dispatcher may also be responsible for handling billing and account management, depending on the position. It is important for individuals in this position to be skilled at multitasking and communication, because a service dispatcher must often handle multiple demands at the same time, particularly from customers who may be upset or frustrated; dispatchers must remain calm and patient at all times.

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Service Order Dispatcher, Heating/Cooling Installation or Repair Tasks

  • Prioritize time sensitive cargo.
  • Notify drivers of pick-up and delivery assignments.
  • Dispatch drivers for shipment pick-ups and deliveries.
  • Update shipment tracking system and maintain timely data integrity.

Common Career Paths for Service Order Dispatcher, Heating/Cooling Installation or Repair


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Popular Skills for Service Order Dispatcher, Heating/Cooling Installation or Repair

Pay by Experience Level for Service Order Dispatcher, Heating/Cooling Installation or Repair

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

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Experience Affects Service Order Dispatcher, Heating/Cooling Installation or Repair Salaries

Late-Career
up arrow 18%

Experienced
up arrow 14%

Mid-Career
up arrow 6%

National Average
$32,000

Entry-Level
up arrow 6%

Skills That Affect Service Order Dispatcher, Heating/Cooling Installation or Repair Salaries

Data Entry
up arrow 3%

Job Scheduling
up arrow 3%

Billing
up arrow 2%

National Average
$32,000

Customer Service
up arrow 2%

Order Inventory
up arrow 4%

Office Administration
up arrow 5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 103 votes.

Gender

Female
71 %
Male
29 %

Years of Experience

Less than 1 year
4%
1-4 years
42%
5-9 years
26%
10-19 years
20%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 67% dental benefits Dental: 49%
vision benefits Vision: 34% employee benefits None: 31%
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