Service Order Dispatcher, Heating/Cooling Installation or Repair Salary

A Service Order Dispatcher, Heating/Cooling Installation or Repair earns an average wage of $15.29 per hour. Skills that are associated with high pay for this job are Logistics and Oral / Verbal Communication. Most people with this job move on to other positions after 20 years in this career.

$27,202 - $67,865
$27K
$40K
$68K
MEDIAN: $40,253
10%
50%
90%

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$11.37 - $20.55
$11
$15
$21
MEDIAN: $15.40
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$27,202 - $67,865  
   
Bonus
$484.79 - $4,894  
Profit Sharing
$3,267  
Commission
$51.06 - $9,787  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,864 - $50,277  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 57
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$11.37 - $20.55  
   
Hourly Tips
$0.73  
Overtime
$16.95 - $30.76  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$484.79 - $4,894  
   
Commission
$51.06 - $9,787  
Profit Sharing
$3,267  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,864 - $50,277  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 362

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Job Description for Service Order Dispatcher, Heating/Cooling Installation or Repair

A service order dispatcher is one of the primary support staff for a heating and cooling service organization. They are responsible for scheduling technicians to handle customer calls for service. This position involves a number of administrative tasks, including answering phones, maintaining both technician schedules and client records, and dispatching employees to service calls as needed. In some cases, a service order dispatcher may also be responsible for handling billing and account management, depending on the position. It is important for individuals in this position to be skilled at multitasking and communication, because a service dispatcher must often handle multiple demands at the same time, particularly from customers who may be upset or frustrated; dispatchers must remain calm and patient at all times.

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Service Order Dispatcher, Heating/Cooling Installation or Repair Tasks

  • Dispatch drivers for shipment pick-ups and deliveries.
  • Update shipment tracking system and maintain timely data integrity.
  • Prioritize time sensitive cargo.
  • Notify drivers of pick-up and delivery assignments.

Common Career Paths for Service Order Dispatcher, Heating/Cooling Installation or Repair


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Popular Skills for Service Order Dispatcher, Heating/Cooling Installation or Repair

Pay by Experience Level for Service Order Dispatcher, Heating/Cooling Installation or Repair

Pay by Experience for a Service Order Dispatcher, Heating/Cooling Installation or Repair has a positive trend. An entry-level Service Order Dispatcher, Heating/Cooling Installation or Repair with less than 5 years of experience can expect to earn an average total compensation of $32,000 based on 238 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Service Order Dispatcher, Heating/Cooling Installation or Repair with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $36,000 based on 129 salaries. An experienced Service Order Dispatcher, Heating/Cooling Installation or Repair which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $39,000 based on 107 salaries. A Service Order Dispatcher, Heating/Cooling Installation or Repair with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $42,000 based on 31 salaries.

Pay Difference by Location

National Average: $34,877

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Service Order Dispatcher, Heating/Cooling Installation or Repair

Gender

Female
77 %
Male
23 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 76 votes.
Less than 1 year
3%
1-4 years
44%
5-9 years
21%
10-19 years
24%
20 years or more
9%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Service Order Dispatcher, Heating/Cooling Installation or Repair Salaries

▲20%

▲11%

▲3%

National Average
$35,000

▼8%

Skills That Affect Service Order Dispatcher, Heating/Cooling Installation or Repair Salaries

Logistics
▲36%

Oral / Verbal Communication
▲30%

Scheduling
▲6%

▲5%



National Average
$35,000


▼4%

Order Inventory
▼6%

Microsoft Office
▼7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 76 votes.

Gender

Female
77 %
Male
23 %

Years of Experience

Less than 1 year
3%
1-4 years
44%
5-9 years
21%
10-19 years
24%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 69%
dental benefits
Dental: 54%
vision benefits
Vision: 41%
no benefits
None: 30%
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