Service Order Dispatcher, Heating/Cooling Installation or Repair Salary (United States)

A Service Order Dispatcher, Heating/Cooling Installation or Repair earns an average wage of $14.20 per hour. A skill in Job Scheduling is associated with high pay for this job. People in this job generally don't have more than 20 years' experience.
Service Order Dispatcher, Heating/Cooling Installation or Repair Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$27,337 - $51,068
(Median)
27K
37K
43K
51K
MEDIAN: $36,654
10%
50%
75%
90%
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Service Order Dispatcher, Heating/Cooling Installation or Repair Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$10.59 - $19.56
(Median)
11
14
16
20
MEDIAN: $14.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$27,337 - $51,068  
   
Bonus
$0.00 - $1,546  
Profit Sharing
$983 - $2,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,772 - $44,793  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 131
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$10.59 - $19.56  
   
Overtime
$15.21 - $27.76  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $1,546  
   
Profit Sharing
$983 - $2,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,772 - $44,793  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 470
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Job Description for Service Order Dispatcher, Heating/Cooling Installation or Repair

A service order dispatcher is one of the primary support staff for a heating and cooling service organization. They are responsible for scheduling technicians to handle customer calls for service. This position involves a number of administrative tasks, including answering phones, maintaining both technician schedules and client records, and dispatching employees to service calls as needed. In some cases, a service order dispatcher may also be responsible for handling billing and account management, depending on the position. It is important for individuals in this position to be skilled at multitasking and communication, because a service dispatcher must often handle multiple demands at the same time, particularly from customers who may be upset or frustrated; dispatchers must remain calm and patient at all times.
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Service Order Dispatcher, Heating/Cooling Installation or Repair Tasks
  • Prioritize time sensitive cargo.
  • Notify drivers of pick-up and delivery assignments.
  • Dispatch drivers for shipment pick-ups and deliveries.
  • Update shipment tracking system and maintain timely data integrity.

Common Career Paths for Service Order Dispatcher, Heating/Cooling Installation or Repair

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Service Order Dispatcher, Heating/Cooling Installation or Repair Job Listings

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Popular Skills for Service Order Dispatcher, Heating/Cooling Installation or Repair

Pay by Experience Level for Service Order Dispatcher, Heating/Cooling Installation or Repair

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

Houston
up arrow 10%
National Average
$32,000
Dallas
up arrow 14%
Larger circles over a city indicate a job is popular in that location.

Related Job Salaries

Experience Affects Service Order Dispatcher, Heating/Cooling Installation or Repair Salaries

Late-Career
up arrow 20%
Experienced
up arrow 14%
Mid-Career
up arrow 5%
National Average
$32,000
Entry-Level
up arrow 6%

Skills That Affect Service Order Dispatcher, Heating/Cooling Installation or Repair Salaries

Job Scheduling
up arrow 11%
up arrow 8%
Data Entry
up arrow 6%
Customer Service
0%
National Average
$32,000

Job Satisfaction

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Highly satisfied
Rated 4 out of 5 based on 100 votes.

Gender

Female
71%
female alumni
 
Male
29%
male alumni

Years of Experience

Less than 1 year
3%
1-4 years
43%
5-9 years
26%
10-19 years
18%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 70% dental benefits Dental: 51%
vision benefits Vision: 33% employee benefits None: 28%
Find Out Exactly What You Should Be Paid
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