Service Writer Salary

The average wage for a Service Writer is $12.72 per hour. Experience has a moderate effect on pay for this job. A skill in Automotive Engine Repair is associated with high pay for this job. People in this job generally don't have more than 20 years' experience.

$24,131 - $57,437
(Median)
$24K
$37K
$57K
MEDIAN: $36,715
10%
50%
90%

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$9.25 - $18.30
(Median)
$9
$13
$18
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Salary
$24,131 - $57,437  
   
Bonus
$0.00 - $9,677  
Profit Sharing
$503 - $5,106  
Commission
$0.00 - $19,981  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,450 - $53,136  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 397
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$9.25 - $18.30  
   
Overtime
$13.59 - $27.77  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $9,677  
   
Commission
$0.00 - $19,981  
Profit Sharing
$503 - $5,106  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,450 - $53,136  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 402
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Job Description for Service Writer

Service writers work with customers to document vehicle problems and schedule automotive repair services with the service team. The service writer is generally the first person to greet the customers when they arrive and the final point of contact after services are rendered. Service writers generally work in the automobile repair industry as part of the service department. Daily responsibilities include greeting customers, documenting any vehicle issues, preparing cost estimates, part sourcing and purchasing, and finalizing customer transactions.

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Service Writer Tasks

  • Provide customer service and schedule service appointments.
  • Ask owners questions and perform visual inspections of cars to determine the cause of problems.
  • Explain to customers what kinds of repairs or servicing their car needs, and make cost estimates for the work.
  • Track repair status and fill out reports detailing the time spent on repairs and expenses for parts.

Common Career Paths for Service Writer


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Automobile Service Advisor Job Listings

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Popular Skills for Service Writer

Pay by Experience Level for Service Writer

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

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Experience Affects Service Writer Salaries

Late-Career
up arrow 44%

Experienced
up arrow 22%


National Average
$34,000


Skills That Affect Service Writer Salaries

Automotive Engine Repair
up arrow 17%

National Average
$34,000

Customer Relations
up arrow 1%

Sales
up arrow 1%

Customer Service
up arrow 2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 104 votes.

Gender

Female
33 %
Male
67 %

Years of Experience

Less than 1 year
6%
1-4 years
46%
5-9 years
19%
10-19 years
18%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 57% dental benefits Dental: 36%
vision benefits Vision: 25% employee benefits None: 41%
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