Service Writer Salary

The average wage for a Service Writer is $13.57 per hour. Experience has a moderate effect on pay for this job. The skills that increase pay for this job the most are Sales Management, Scheduling, and Sales. Most people move on to other jobs if they have more than 20 years' experience in this career.

$23,408 - $60,365
$23K
$39K
$60K
MEDIAN: $39,499
10%
50%
90%

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$9.64 - $19.08
$9
$14
$19
MEDIAN: $13.57
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$23,408 - $60,365  
   
Bonus
$203.47 - $9,898  
Profit Sharing
$1,800  
Commission
$0.00 - $30,052  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,661 - $55,575  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 321
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.64 - $19.08  
   
Hourly Tips
$0.38  
Overtime
$13.62 - $26.96  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$203.47 - $9,898  
   
Commission
$0.00 - $30,052  
Profit Sharing
$1,800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,661 - $55,575  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 376
© PayScale, Inc. @ www.payscale.com

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Service Writer

Service writers work with customers to document vehicle problems and schedule automotive repair services with the service team. The service writer is generally the first person to greet the customers when they arrive and the final point of contact after services are rendered. Service writers generally work in the automobile repair industry as part of the service department. Daily responsibilities include greeting customers, documenting any vehicle issues, preparing cost estimates, part sourcing and purchasing, and finalizing customer transactions.

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Service Writer Tasks

  • Explain to customers what kinds of repairs or servicing their car needs, and make cost estimates for the work.
  • Track repair status and fill out reports detailing the time spent on repairs and expenses for parts.
  • Provide customer service and schedule service appointments.
  • Ask owners questions and perform visual inspections of cars to determine the cause of problems.

Common Career Paths for Service Writer


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Popular Employer Salaries for Service Writer

Popular Skills for Service Writer

Pay by Experience Level for Service Writer

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

Key Stats for Service Writer

Gender

Female
32 %
Male
68 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 93 votes.
Less than 1 year
6%
1-4 years
47%
5-9 years
21%
10-19 years
17%
20 years or more
9%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Service Writer Salaries

▲32%

▲17%

▲6%

National Average
$35,000

▼8%

Skills That Affect Service Writer Salaries

Sales Management
▲37%

Scheduling
▲26%

▲20%

Computer Service
▲5%

National Average
$35,000

Operations Management
▼1%




Oral / Verbal Communication
▼7%

Customer Service Metrics
▼11%

Inventory Management
▼16%

Data Entry
▼26%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 93 votes.

Gender

Female
32 %
Male
68 %

Years of Experience

Less than 1 year
6%
1-4 years
47%
5-9 years
21%
10-19 years
17%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 54%
dental benefits
Dental: 39%
vision benefits
Vision: 29%
dental benefits
None: 43%
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