A Service Writer earns an average wage of $13.49 per hour. Skills that are associated with high pay for this job are Sales Management and Scheduling. People in this job generally don't have more than 20 years' experience.

$23,586 - $59,789
(Median)
$24K
$39K
$60K
MEDIAN: $38,791
10%
50%
90%

Add this chart to your site: 640px    300px

$9.64 - $19.34
(Median)
$9
$13
$19
MEDIAN: $13.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$23,586 - $59,789  
   
Bonus
$200.67 - $10,090  
Profit Sharing
$2,500  
Commission
$0.00 - $26,630  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,245 - $55,275  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 349
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.64 - $19.34  
   
Hourly Tips
$0.38  
Overtime
$13.98 - $27.27  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$200.67 - $10,090  
   
Commission
$0.00 - $26,630  
Profit Sharing
$2,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,245 - $55,275  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 397
United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Employers: Start Here »

Job Description for Service Writer

Service writers work with customers to document vehicle problems and schedule automotive repair services with the service team. The service writer is generally the first person to greet the customers when they arrive and the final point of contact after services are rendered. Service writers generally work in the automobile repair industry as part of the service department. Daily responsibilities include greeting customers, documenting any vehicle issues, preparing cost estimates, part sourcing and purchasing, and finalizing customer transactions.

Read More...

Service Writer Tasks

  • Provide customer service and schedule service appointments.
  • Ask owners questions and perform visual inspections of cars to determine the cause of problems.
  • Explain to customers what kinds of repairs or servicing their car needs, and make cost estimates for the work.
  • Track repair status and fill out reports detailing the time spent on repairs and expenses for parts.

Common Career Paths for Service Writer


Add this chart to your site:   640px 640px    300px 300px

Automobile Service Advisor Job Listings

Search for more jobs:

Popular Employer Salaries for Service Writer

Popular Skills for Service Writer

Pay by Experience Level for Service Writer

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Employers: Start Here »

Experience Affects Service Writer Salaries




National Average
$35,000


Skills That Affect Service Writer Salaries

Sales Management
up arrow 37%

Scheduling
up arrow 26%

Computer Service
up arrow 5%

Sales
up arrow 4%

National Average
$35,000

Customer Service
up arrow 1%

Operations Management
up arrow 1%

Customer Relations
up arrow 3%

Automotive Engine Repair
up arrow 3%

Oral / Verbal Communication
up arrow 17%

Inventory Management
up arrow 22%

Data Entry
up arrow 26%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 99 votes.

Gender

Female
30 %
Male
70 %

Years of Experience

Less than 1 year
7%
1-4 years
47%
5-9 years
20%
10-19 years
17%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 53%
dental benefits
Dental: 37%
medical benefits
Vision: 29%
dental benefits
None: 45%
ADVERTISEMENT