Service Writer Salary

The average wage for a Service Writer is $13.57 per hour. Experience has a moderate effect on pay for this job. The skills that increase pay for this job the most are Sales Management, Scheduling, and Sales. Most people move on to other jobs if they have more than 20 years' experience in this career.

$23,385 - $59,808
$23K
$39K
$60K
MEDIAN: $39,367
10%
50%
90%

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$9.68 - $19.20
$9
$13
$19
MEDIAN: $13.46
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$23,385 - $59,808  
   
Bonus
$295.90 - $9,867  
Profit Sharing
$1,800  
Commission
$0.00 - $30,291  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,944 - $54,878  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 324
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.68 - $19.20  
   
Hourly Tips
$0.38  
Overtime
$13.97 - $27.16  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$295.90 - $9,867  
   
Commission
$0.00 - $30,291  
Profit Sharing
$1,800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,944 - $54,878  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 387

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United States (change)

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Job Description for Service Writer

Service writers work with customers to document vehicle problems and schedule automotive repair services with the service team. The service writer is generally the first person to greet the customers when they arrive and the final point of contact after services are rendered. Service writers generally work in the automobile repair industry as part of the service department. Daily responsibilities include greeting customers, documenting any vehicle issues, preparing cost estimates, part sourcing and purchasing, and finalizing customer transactions.

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Service Writer Tasks

  • Explain to customers what kinds of repairs or servicing their car needs, and make cost estimates for the work.
  • Track repair status and fill out reports detailing the time spent on repairs and expenses for parts.
  • Provide customer service and schedule service appointments.
  • Ask owners questions and perform visual inspections of cars to determine the cause of problems.

Common Career Paths for Service Writer


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Popular Employer Salaries for Service Writer

Popular Skills for Service Writer

Pay by Experience Level for Service Writer

Pay by Experience for a Service Writer has a positive trend. An entry-level Service Writer with less than 5 years of experience can expect to earn an average total compensation of $32,000 based on 440 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Service Writer with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $37,000 based on 196 salaries. An experienced Service Writer which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $41,000 based on 147 salaries. A Service Writer with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $46,000 based on 63 salaries.

Related Job Salaries

Key Stats for Service Writer

Gender

Female
35 %
Male
65 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 105 votes.
Less than 1 year
6%
1-4 years
48%
5-9 years
20%
10-19 years
17%
20 years or more
9%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Service Writer Salaries

▲33%

▲18%

▲6%

National Average
$35,000

▼8%

Skills That Affect Service Writer Salaries

Sales Management
▲37%

Scheduling
▲26%

▲20%

Computer Service
▲6%

Operations Management
▼0%

National Average
$35,000




Oral / Verbal Communication
▼7%

Customer Service Metrics
▼11%

Inventory Management
▼16%

Data Entry
▼25%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 105 votes.

Gender

Female
35 %
Male
65 %

Years of Experience

Less than 1 year
6%
1-4 years
48%
5-9 years
20%
10-19 years
17%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 56%
dental benefits
Dental: 40%
vision benefits
Vision: 29%
no benefits
None: 42%
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