Shift Manager, Hotel Front Desk Salary

The average pay for a Shift Manager, Hotel Front Desk is $10.14 per hour. Most people with this job move on to other positions after 20 years in this career. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$19,930 - $56,673
$20K
$33K
$57K
MEDIAN: $32,762
10%
50%
90%

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$8.51 - $13.57
$8
$10
$14
MEDIAN: $10.25
10%
50%
90%

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$0$56K
Salary $19,930 - $56,673
Bonus $0.00 - $3,523
Profit Sharing $0.00
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,173 - $33,507
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 36
Hourly Data $0$19
Hourly Rate $8.51 - $13.57
Hourly Tips $0.65
Overtime $12.43 - $19.93
Annual Data $0$33K
Bonus $0.00 - $3,523
Profit Sharing $0.00
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,173 - $33,507
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 249

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Shift Manager, Hotel Front Desk

Hotel front desk shift managers oversee the workers and functioning of their hotel's front desk. They welcome guests, help them check in, and provide any necessary information, as well as assign accommodations to guests. Shift managers also perform billing services, open and close accounts, coordinate events, and make sure that necessary rooms and facilities are available for these events. Often, the hotel front desk shift manager takes reservations over the phone and in person. If the guests have any issues during the stay, they must work with the appropriate parties to correct the problem as well. They might also have to carry out promotions online, through mail, and through events.

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Shift Manager, Hotel Front Desk Tasks

  • Supervise front desk staff and uphold standards of customer service.
  • Enforce compliance with all health, safety, and security regulations.
  • Provide customer service, accommodate special requests from guests, answer questions, and resolve problems.
  • Ensure guests receive prompt and high quality service, and facilitate communication between hotel service departments.

Common Career Paths for Shift Manager, Hotel Front Desk


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Shift Manager, Hotel Front Desk Job Listings

Pay by Experience Level for Shift Manager, Hotel Front Desk

Pay by Experience for a Shift Manager, Hotel Front Desk has a positive trend. An entry-level Shift Manager, Hotel Front Desk with less than 5 years of experience can expect to earn an average total compensation of $21,000 based on 210 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Shift Manager, Hotel Front Desk with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $23,000 based on 79 salaries. An experienced Shift Manager, Hotel Front Desk which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $25,000 based on 42 salaries. A Shift Manager, Hotel Front Desk with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $25,000 based on 15 salaries.

Related Job Salaries

Key Stats for Shift Manager, Hotel Front Desk

Gender

Female
57 %
Male
43 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 39 votes.
Less than 1 year
8%
1-4 years
58%
5-9 years
19%
10-19 years
13%
20 years or more
2%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Shift Manager, Hotel Front Desk Salaries

▲10%

Late-Career
▲10%

▲3%

National Average
$22,000

▼4%

Skills That Affect Shift Manager, Hotel Front Desk Salaries

National Average
$22,000

Microsoft Office
▼1%

Customer Service
▼2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 39 votes.

Gender

Female
57 %
Male
43 %

Years of Experience

Less than 1 year
8%
1-4 years
58%
5-9 years
19%
10-19 years
13%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 31%
dental benefits
Dental: 26%
vision benefits
Vision: 23%
no benefits
None: 66%
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