Companies that have large warehouse operations with numerous shipments arriving and departing daily usually have multiple levels of supervision to ensure the efficient processing of these goods. A shipping and receiving lead is normally an hourly worker in the dock, warehouse, or storage area who is given supervisory duties in addition to his or her normal obligations sending out crates and packages and checking in deliveries.
The shipping and receiving lead is essentially a team leader who oversees operations at the ground level, making sure that the rest of the team is accurately picking items for shipment to customers. The lead also likely goes down itemized lists of arriving goods, ensuring that these shipments are correct in quantity and that they have arrived intact and unbroken. Additionally, the lead serves as the warehouse manager’s eyes on the floor at all times, ensuring that the workspace is clean, orderly, and safe. They report any equipment malfunctions and may be asked to give feedback on team performance to management as well. Shipping and receiving leads may be expected to participate in inventorying stored goods for accounting purposes as well.
To work as a shipping and receiving lead, a person must typically simply possess a high school diploma or equivalent. Many companies promote individuals to this position from within their ranks of hourly warehouse employees; even in cases where external hiring is done, employers generally look for applicants with relevant work experience. Shipping and receiving leads typically work in a warehouse or loading dock environment. They may work shifts at a variety of times, including early mornings and late evenings, and this position typically requires physical labor (including the ability to lift up to 50 pounds).
Shipping & Receiving Lead Tasks
Locate items in a warehouse and prepare them for shipping, and complete invoices, bills, and documentation.
Oversee loading and unloading of trucks, store, and organize products in the warehouse.
Communicate with clients, shipping companies, customer service, and vendors to monitor the status of shipped products.
Determine the best methods for packing each item to prevent damage and minimize costs.